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Metro Supply Chain

Operations Supervisor

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Summary

Reporting to the Operations Manager, the Operations Supervisor is responsible to perform the tasks and responsibilities of various warehouse operations jobs including receiving, order picking, stagging, auditing and cycle counts. In addition to performing multiple warehouse jobs, the Supervisor will support the Manager to oversee warehouse operations ensuring best practice processes are known and adhered to by warehouse team members

SHIFT: Monday to Friday 6:30pm-3:00am (Afternoon/Night)

Responsibilities

Responsible to perform multiple warehouse tasks including receiving, order picking, auditing, cycle counts and staging to support on-time completion of daily tasks, ensuring customer service standards are met.
Communicates and works with team members to ensure proper movement of materials throughout the warehouse.
Provides training, motivation and assist team members to carry out tasks and responsibilities in a safe, standardized, and efficient manner.
Provides peer support for the purpose of on-the-job training of new hires.
Influences warehouse team members to follow approved warehouse operating procedures for MHE
inspections, damages, replenishment, cleanliness, order picking, shipping, receiving and cycle counts
escalating to operations supervisor when necessary.
Plays a leadership role in daily shift briefings ensuring team member concerns are addressed.
Suggests ideas for continuous improvement and assists with implementation of continuous improvement initiatives.
Functions as the workflow process and RF Scanner technical expert for team members.
Ensures RF IT related issues are acted on immediately, including opening IT Track-it and follow-up.
Supports teamwork by promoting positive two-way communication.
Assists operations manager with monitoring daily productivity and quality goals.
Completion of Daily Shift Report

Experience

3 years of transportation experience with crossdocking or final mile deliveries
Management System (WMS), preferably ClearD.
Minimum 2 years of leadership experience

COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

EDUCATION

Completion of secondary school diploma preferred or the equivalent in combination of education and experience.
Willingness to attend and participate in training and development programs as required.
College diploma in Logistics Management is an asset.

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Perform warehouse tasks such as receiving, order picking, staging, auditing, and cycle counts while supporting timely completion of daily work and customer service standards. Help oversee shift operations by training and guiding team members, reinforcing safe procedures, addressing workflow and RF scanner issues, monitoring productivity and quality, and completing shift reports.

Requirements

The role requires at least three years of transportation experience involving cross-docking or final-mile deliveries, experience with a warehouse management system (preferably ClearD), and at least two years of leadership experience. A secondary school diploma or equivalent is preferred; a college diploma in Logistics Management is an asset, and participation in required training is expected.

Skills

Warehouse Operations
Receiving
Order Picking
Staging
Auditing
Cycle Counting
Team Leadership
On-The-Job Training
Warehouse Management Systems
RF Scanner Troubleshooting
Material Handling Equipment Inspections
Productivity Monitoring
Quality Control
Continuous Improvement
Shift Reporting
Communication

Benefits

Medical, Dental, And Vision Coverage
Life And Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Employee Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Warehouse Operations
Transportation
Cross-Docking
Final-Mile Deliveries
Warehouse Management System
ClearD
Receiving
Order Picking
Staging
Auditing
Cycle Counts
Material Handling Equipment
RF Scanners
Warehouse Operating Procedures
Replenishment
Shipping
Safety
On-The-Job Training
Shift Briefings
Continuous Improvement
Productivity Goals
Quality Goals
Daily Shift Report
Logistics Management

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