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Added 4 mins ago
TDS Operations Analyst III
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Full-time
…strong risk management, operational excellence, and a consistent client and stakeholder…
Added 6 mins ago
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Director, Manager Research & Oversight
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Added 20 mins ago
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Added 20 mins ago
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Metro Supply Chain

Proposal & Commercial Operations Lead

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Experience: 4+ years of progressive experience in Sales Enablement, Revenue Operations, or Growth Strategy.
Posting language: English
Posted: Sep 30, 2026

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Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

The Proposal & Commercial Operations Lead plays a critical role in supporting Metro Supply Chain's revenue growth objectives by leading the preparation and management of customer-facing proposals, RFI/RFPs, presentations, and pursuit deliverables. Acting as the central coordinator for complex sales opportunities, this role ensures the timely delivery of compelling, accurate, and compliant submissions, ensuring consistency across sales processes and content, and driving innovation and adoption of Business Development enabling technology. The position also supports HubSpot CRM administration, pipeline reporting, and data quality initiatives, while providing research and commercial insights that help the Business Development team identify opportunities and execute winning growth strategies. This role operates in a fast-paced, highly collaborative environment, and requires occasional travel.

Responsibilities

Proposal & Pursuit Management

Lead the development, coordination, and submission of customer proposals, RFIs, RFPs, RFQs, presentations, and other pursuit-related deliverables.
Develop compelling, accurate, and client-focused written responses that clearly articulate Metro's value proposition, capabilities, and differentiators.
Maintain proposal content libraries, knowledge repositories, templates, case studies, reference materials, and standardized response documents.
Support opportunity qualification, pursuit planning, and bid/no-bid discussions through the preparation of pursuit documentation and customer intelligence.
Coordinate customer presentations, site visit materials, executive briefings, and supporting sales collateral.
Drive continuous improvement of proposal processes, content quality, response efficiency, and win-supporting best practices.
CRM Administration & Sales Operations.
Serve as a HubSpot subject matter expert and primary business administrator for the Commercial team.
Coordinates with external vendors, data providers, software partners, and industry resources to support proposal development and CRM effectiveness.
Support pipeline management, opportunity tracking, sales stage compliance, and forecasting processes.
Develop and maintain dashboards, reports, workflows, and automation tools to improve sales productivity and visibility. Recommend and implement CRM process improvements that enhance reporting accuracy, adoption, and commercial effectiveness.

Experience

4+ years of progressive experience in Sales Enablement, Revenue Operations, or Growth Strategy.
Admin-level mastery of CRMs (HubSpot, Salesforce) with a track record of building and launching tools that teams love using.
Strong analytical skills with an intuitive understanding of B2B sales cycles, funnel conversions, and revenue metrics.
Proven experience applying AI or advanced workflows/automation to streamline and optimize sales operations.
Demonstrate excellent oral and written communication and active listening skills.
Prior experience supporting mid-market or enterprise sales environments.

Education

Post Secondary education in Business, Marketing, Communications, Supply Chain, or related discipline. Certifications in Sales Operations, Proposal Management (APMP), Project Management (PMP), or CRM systems are considered an asset.

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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More about this job

Responsibilities

Lead the coordination and development of customer-facing proposals, RFI/RFP/RFQ responses, presentations, and pursuit materials, while maintaining content resources and improving proposal processes. Administer HubSpot for the Commercial team and support pipeline tracking, forecasting, reporting, automation, data quality, and commercial research.

Requirements

Requires 4 or more years of progressive experience in Sales Enablement, Revenue Operations, or Growth Strategy, along with advanced CRM administration experience and strong analytical, communication, and B2B sales-cycle knowledge. Post-secondary education in Business, Marketing, Communications, Supply Chain, or a related discipline is requested; relevant sales operations, proposal management, project management, or CRM certifications are considered an asset.

Skills

Proposal Management
RFI/RFP/RFQ Responses
Sales Enablement
Revenue Operations
HubSpot CRM Administration
Salesforce CRM
Pipeline Management
Sales Forecasting
CRM Reporting and Dashboards
Workflow Automation
AI-Enabled Sales Operations
B2B Sales Analysis
Commercial Research
Business Development
Written and Oral Communication
Pursuit Planning

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

HubSpot
Salesforce
CRM Administration
Sales Enablement
Revenue Operations
Growth Strategy
Proposal Management
RFI
RFP
RFQ
Pipeline Management
Sales Forecasting
Dashboards
Workflows
Automation
Artificial Intelligence
B2B Sales
Funnel Conversion
Revenue Metrics
Business Development
Commercial Operations
Supply Chain
Transportation
Logistics
APMP
PMP
Data Quality
Opportunity Qualification
Bid/No-Bid
Sales Process Improvement

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