PSI - Bell | Warehouse Customer Service Representative QC (Full-Time)
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Who We Are
Established in 1995, Progistix is a recognized leader in the design and operation of world-class field service logistics networks. We establish long-term relationships with our clients, integrating client business processes with our own. This facilitates the delivery of proactive service offerings and optimal process improvements that benefit the whole supply chain and add value to the relationship. We design, implement and execute outsourced solutions for major corporations in Canada and for international companies expanding into the Canadian market. We are a leading third-party logistics partner for companies requiring sophisticated field service logistics, critical parts networks and transportation management solutions.
Progistix’s operations are located in major cities across the country, giving our clients efficient and effective access to the Canadian marketplace. We operate out of various provinces such as ON, MB, QC, NS and NFLD, with our Toronto facility being the largest.
Job Description
POSITION: Service Representative (SR3) – full-time
WORK LOCATION: 4200 Rue Jean-Talon O, Montreal, QC H4P 1V5
WORK SCHEDULE: Monday to Friday – Day Shift
START DATE: as soon as possible
POSITION OBJECTIVE
The main role of a service representative (SR3) is to perform general customer service functions, both orally and in writing and in the warehouse: receiving, shipping, inventory management, software handling.
KEY AREAS OF RESPONSIBILITY
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
Established in 1995, Progistix is a recognized leader in the design and operation of world-class field service logistics networks. We establish long-term relationships with our clients, integrating client business processes with our own. This facilitates the delivery of proactive service offerings and optimal process improvements that benefit the whole supply chain and add value to the relationship. We design, implement and execute outsourced solutions for major corporations in Canada and for international companies expanding into the Canadian market. We are a leading third-party logistics partner for companies requiring sophisticated field service logistics, critical parts networks and transportation management solutions.
Progistix’s operations are located in major cities across the country, giving our clients efficient and effective access to the Canadian marketplace. We operate out of various provinces such as ON, MB, QC, NS and NFLD, with our Toronto facility being the largest.
Job Description
POSITION: Service Representative (SR3) – full-time
WORK LOCATION: 4200 Rue Jean-Talon O, Montreal, QC H4P 1V5
WORK SCHEDULE: Monday to Friday – Day Shift
START DATE: as soon as possible
POSITION OBJECTIVE
The main role of a service representative (SR3) is to perform general customer service functions, both orally and in writing and in the warehouse: receiving, shipping, inventory management, software handling.
KEY AREAS OF RESPONSIBILITY
- Handling of software such as SAP, Office Suite, and other in-house platforms
- Provide customer service in French, both orally and in writing
- Use material handling equipment such as the Raymond forklift truck (Reach truck)
- Perform tasks in accordance with established procedures
- Develop and maintain positive relationships with internal and external customers
- Work safely and follow safe driving procedures
- Maintain an organized and clean environment
- Perform other general storage duties as assigned by the Directorate
- Demonstrates diligence in completing the volume of work with consistent and sincere effort
- Demonstrates accuracy, completeness and reliability
- Demonstrates a sense of urgency and responds quickly to customer inquiries
- Oral and written skills in French and English (asset)
- Experience in a warehouse environment
- Ability to lift 50 lbs
- Ability to work in a team and possess excellent interpersonal and communication skills
- Have a very good ability to concentrate and have a positive attitude
- Have an eye for detail
- Valid Forklift License – Training Available On-Site
- Knowledge of radio frequency (RF) equipment – asset
- Post-secondary diplomas related to logistics is an asset
- On-site parking
- Accessibility by public transit
- Benefits
- Employee Assistance Program
- Work in an environment where safety is our first priority
- Health and Dental Coverage
- Life and disability insurance
- Employee Assistance Program
- Savings Programs (RRSP and NRSP)
- Employee Appreciation Week
- Free on-site Parking
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
More about this job
Responsibilities
Provide customer service in French and perform warehouse duties, including receiving, shipping, inventory management, and handling software and equipment. Follow established procedures and safety practices, maintain an organized work environment, and respond promptly and accurately to customer inquiries.
Requirements
Warehouse experience, the ability to lift 50 pounds, and strong teamwork, communication, concentration, and attention to detail are required. French oral and written skills are required; English skills, logistics-related post-secondary education, and radio frequency equipment knowledge are assets, while forklift training is available on-site.
Skills
- French Customer Service
- English Communication
- Warehouse Operations
- Inventory Management
- Shipping and Receiving
- SAP
- Microsoft Office Suite
- Forklift Operation
- Reach Truck Operation
- Radio Frequency Equipment
- Material Handling
- Interpersonal Communication
- Teamwork
- Attention to Detail
- Safety Procedures
Benefits
- On-Site Parking
- Health and Dental Coverage
- Life and Disability Insurance
- Employee Assistance Program
- Retirement Savings Programs (RRSP and NRSP)
- Employee Appreciation Week
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Customer Service & Support
- Transportation
- Administrative
Keywords
- Customer Service
- Warehouse Operations
- Receiving
- Shipping
- Inventory Management
- SAP
- Microsoft Office Suite
- In-House Software Platforms
- Material Handling Equipment
- Raymond Forklift
- Reach Truck
- Forklift License
- Radio Frequency Equipment
- Logistics
- Supply Chain
- Safety Procedures
- French
- English
- Teamwork
- Interpersonal Communication
- Attention to Detail
- Lifting 50 Pounds