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Added 1 min ago
Sales Manager
Northland Properties
Vancouver, BC
…what it takes to grow with us? We are seeking a dynamic Sales Manager to join our team at The Sutton Place Hotel Vancouver. This unique individual must possess excellent communication…
Added 1 min ago
Senior Business System Analyst, Enterprise Platforms
Equitable
Waterloo, ON
We are seeking a highly motivated Senior Business Systems Analyst to join our Enterprise Content Management IT team! In this role, the successful candidate will be a highly analytical…
Added 1 min ago
Account Manager - Credit Card Processing
PBS Systems
Calgary, AB
PBS Systems is seeking a highly organized, proactive, and detail-oriented professional to join our team as an Account Manager, Corporate Development.
Added 1 min ago
Account Manager - Credit Card Processing
PBS Systems
Calgary, AB
PBS Systems is seeking a highly organized, proactive, and detail-oriented professional to join our team as an Account Manager, Corporate Development.
Added 1 min ago
Recruitment & Engagement Specialist - Western Canada
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Experience working in a goal-oriented sales and business development environment.
Added 1 min ago
TH
Senior Insight Analyst
The Home Depot
Canada
- Full-time
· Business Rules Ownership: Own the business rules and analytics behind finance and merchandising decisions such as markdowns and clearance.
Added 1 min ago
R
Branch Manager
RBC
Lake Country, BC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 min ago
R
Client Advisor
RBC
Brantford, ON
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 1 min ago
P
Sr. Monetization Strategy & Pricing Manager (CA)
PointClickCare
Mississauga, ON
- Full-time
As a Senior Manager of Monetization Strategy & Pricing, you will play a pivotal role in developing, optimizing, and executing pricing and packaging strategies for PointClickCare’s products…
Added 1 min ago
EB
Manager, CMHC Annual Review
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Manager, CMHC Annual Review will be a key member of the Commercial Credit team. Reporting to the Senior Manager, CMHC Portfolio Management, the incumbent will lead a team of credit…
Added 1 min ago
T
Customer Experience Associate - University Of Ottawa
TD
Ottawa, ON
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
T
Manager, Cash Management II - National Real Estate Group
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 min ago
HR
Specialist, Designated Sales Associate (DSA)
Holt Renfrew
Mississauga, ON
- Full-time
…dental benefits, tuition assistance, and continuous learning and…
Added 1 min ago
CG
Manager, Brand Marketing, North America
Canada Goose
Toronto, ON
- Full-time
The Manager, Brand Marketing, North America is a 360° regional brand marketer. The role has primary ownership of Integrated Marketing Communications (IMC), events, and high-impact special…
Added 1 min ago
D
Section manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a section manager, your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are…
Added 1 min ago
CG
Team Lead - Field Evaluations
CSA Group
Toronto, ON
- $100,890 to $132,416 CAD / year
- Full-time
Develops the business plan and operating budget items for the assigned product group in conjunction with the Senior Manager and PGMs. Determines annual capital and capacity requirements and…
Added 1 min ago
B
Senior Manager, Finance (QC, Greater Ontario & Atlantic)
BMO
Montreal, QC · HO
- Full-time
Supports the management of the business/group, providing advice and service on financial management activities in alignment with Group/enterprise goals and governance standards. Acts as a…
Added 1 min ago
Assistant Manager - Garnishments (Deposit and Payment Operations)
BMO
Montreal, QC · DEMA
…administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with…
Added 1 min ago
Senior Financial Analyst
Aviva
Markham, ON
Prepare reports on MI results and findings and propose improvements to Manager.
Added 1 min ago
NM
Field Service Supervisor
NCS Multistage LLC
Grande Prairie, AB
- Full-time
…Supervisor will provide operational intelligence and all NCS business units. As a supervisor in the operation, they will be required to run all NCS bottom hole assemblies and case hole…
Added 1 min ago
BH
Clinical Operations Manager
Bayshore HealthCare
Cornwall, ON · Toronto, ON · Ottawa, ON · Montreal, QC · Laval, QC · QC · Québec, QC
- Full-time
Assist with business development, marketing initiatives, contract development, and community engagement activities to promote organizational growth and strengthen stakeholder relationships.
Added 1 min ago
Production Supervisor
HelloFresh
Mississauga, ON
Shift: Thursday to Monday 6:30 PM to 2:30 AM (Schedule may vary as per business needs)
Added 1 min ago
Store Manager Store Manager
ELC Beauty LLC
Toronto, ON
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 min ago
F/
Manager, Brand & Communications Business Solutions
FCC / FAC
Regina, SK · FCC Tower
- Full-time
Are you ready to lead and develop a high-performing team of Brand and Communication Business Partners? As Manager, Brand and Communication, you’ll set a clear vision, establish priorities…
Added 1 min ago
DP
Area Manager Northwestern Ontario Woodlands Operations
Domtar Products
Thunder Bay, ON
- $145,000 to $160,000 CAD / year
Reporting to the General Manager, Ontario Woodlands, you will play a key role in leading harvesting operations, road infrastructure programs, fibre procurement activities, and operational…

Metro Supply Chain

Senior Operations Manager - Warehousing

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

JOB TITLE: Senior Operations Manager

Summary

The Senior Operations Manager will direct and coordinate the day-to-day activities of a warehouse operation which includes supervision of the team members, receiving, storage, distribution, systems administration, inventory control, sanitation and maintenance and Customer Service. To oversee warehousing activities in compliance with space availability, order fulfillment and business plans. Ensure the training of employees, setting of performance goals, organization of work, and maintenance of a productive and participatory environment. Other responsibilities will include the management of vendor data, and the ongoing health and safety of Metro Logistics through leadership, training, development of policies and procedures, and the issuing of reports.

MAJOR DUTIES AND RESPONSIBILIES

Company Culture - exhibits the desired behaviors that support “Our Way” and looks for ways to say “Yes”
Ensures quality and productivity goals are met on a daily basis
Focuses on the facility’s service mission and ensures shift exceeds customer service expectation by:
Utilizing shift leadership team to communicate and execute tasks
Managing labour
Ensures Team Managers execute daily assignments
Understands and participates in budgeting, manpower planning and forecasting and managing expenditures
Responsible for interviewing, hiring, training, development, coaching and performance appraisals for Team Supervisors and support team.
Manages confidential information/documentation as required by policies
Reviews records, reports, documents to comply with Company operational expectations
Follows loss prevention, risk controls and quality assurance procedures to ensure a safe and clean work environment
Continuously and accurately plans, supervises, reviews and evaluates shift performance within the distribution centre
Proactively identifies and leads process improvement initiatives utilizing LEAN tools to optimize efficiency
Identifies initiatives to improve team work, morale, cost savings, shift performance and reduced labour cost.
Ensures workforce is well trained to provide seamless and timely delivery of service
Communicates with and responds to Customer Service inquiries
Accountable for troubleshooting problems through to resolution, escalating as necessary.
Reviews and updates Standard Operating Procedures (SOPs) as required
Assumes additional related responsibilities as required

Experience

Minimum five years of Management Leadership experience.
Experience working in a Third Party (3PL) logistics environment.

COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

EDUCATION

A Bachelors Degree in Supply Chain Management, Logistics, Business Administration, or combination of education and related experience

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Direct warehouse operations, including staffing, receiving, storage, distribution, inventory control, customer service, and facility safety. Lead performance and process improvement, manage labor and expenditures, develop team members, and ensure operational procedures and customer service expectations are met.

Requirements

Requires at least five years of management leadership experience and experience in a third-party logistics environment. A bachelor's degree in supply chain management, logistics, or business administration is requested, or an equivalent combination of education and related experience.

Skills

Team Leadership
Labor Management
Budgeting And Forecasting
Employee Hiring And Development
Performance Management
Inventory Control
Customer Service
Process Improvement
Lean Tools
Problem Solving
Health And Safety
Risk Control
Quality Assurance
Standard Operating Procedures
Third-Party Logistics

Benefits

Medical, Dental, And Vision Coverage
Life And Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Employee Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Third-Party Logistics
Supply Chain
Logistics
Distribution Center
Receiving
Storage
Order Fulfillment
Inventory Control
Labor Management
Manpower Planning
Budgeting
Forecasting
Customer Service
Lean Tools
Process Improvement
Standard Operating Procedures
Quality Assurance
Loss Prevention
Risk Controls
Health And Safety
Sanitation
Maintenance
Performance Appraisals
Team Development
Vendor Data

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