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Added 9 mins ago
B
Trade Marketing Representative - Edmonton Southwest, AB
BAT
AB · Edmonton, AB
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Territory Manager – West (Edmonton Southwest, Stony Plain, Hinton, Edson and…
Added 38 mins ago
UW
Manager, Indigenous Partnerships and Strategic Engagement
United Way Saskatoon and Area
Saskatoon, SK
- Full-time
United Way Saskatoon & Area is looking for a Manager of Indigenous Partnerships and Strategic Engagement for our Indigenous community relationships and donor engagement strategic focus. A…
Added 39 mins ago
KC
Billing Specialist, Global Mobility Services
KPMG Canada
Vaughan, ON
- Full-time
Regularly review engagements with engagement Partner / Sr. Manager, proposing those to be billed and determine if ERP changes or closeouts are required
Added 39 mins ago
KC
Billing Specialist, Global Mobility Services
KPMG Canada
Toronto, ON
- Full-time
Regularly review engagements with engagement Partner / Sr. Manager, proposing those to be billed and determine if ERP changes or closeouts are required
Added 1 hour ago
TH
Pro Account Sales Associate Full Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Full-time
Follows-up with customers to ensure customer satisfaction and pursues future business. Partners with Store Management to resolve outstanding issues.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Airdrie, AB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TS
Shift Supervisor
The Salvation Army in Canada
Dartmouth, NS
- Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 1 hour ago
LB
Junior Digital Marketing Project Manager
Longhouse Branding & Marketing
Langley (District), BC · Langley, BC
- Part-time
Client Communication & Relationship Management
Added 1 hour ago
KM
Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions Canada
Dartmouth, NS
- Full-time
Participate in Client visits on a monthly basis to promote customer relationship and retention
Added 2 hours ago
CC
Specialist, Procurement
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…strategic thinking. This position reports directly into the Senior Manager, Manufacturing…
Added 2 hours ago
DL
Account Manager
Delegat Limited
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
We’re seeking a talented Account Manager to join our team in British Columbia. Based in Vancouver, the territory services Vancouver and the Sea to Sky regions. Reporting to the Division…
Added 2 hours ago
D
Account Manager, Vancouver and the Sea to Sky Regions, British Columbia
Delegat
Vancouver, BC
- Full-time
We’re seeking a talented Account Manager to join our team in British Columbia. Based in Vancouver, the territory services Vancouver and the Sea to Sky regions. Reporting to the Division…
Added 2 hours ago
T
Account Manager / Sales Planner
Taiv
Winnipeg, MB
- Full-time
…manual AV tasks that venues have to do every day, to make bar management easier, standardized, and more profitable. We're venture-capital backed and graduated from Y Combinator, the world's…
Added 2 hours ago
C
Account Manager
Clipboard
Remote, Canada
- $45,000 to $55,000 USD / year
- Full-time
- Remote
Relationship management experience not required but strongly preferred
Added 3 hours ago
JH
Sales and Marketing Coordinator
JMC HR Consulting
Moncton, NB
- Full-time
Familiarity with social media tools and customer relationship management systems would also be an asset.
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…of our internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The…
Added 4 hours ago
GD
COMBO - Sales Team Leader FT - Tsawwassen Mills
Groupe Dynamite
Tsawwassen, BC
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 4 hours ago
AU
Route Sales Representative 4 10 Commission
Alsco Uniforms
Grande Prairie, AB
- $26.25 CAD / hour
- Full-time
…through up-selling, cross-selling, and providing excellent customer service. This position reports to the District…
Added 4 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Brampton, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Westbank, BC
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 4 hours ago
T
Personal Banking Associate
TD
Yorkton, SK
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 hours ago
T
Personal Banking Associate - Delson, Chayeauguay and surrounding areas (Full-time, 37.5h/week)
TD
Delson, QC · Châteauguay, QC · Candiac, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 hours ago
T
Customer Experience Associate- Fixed Term Contract Ends Feb 01, 2027
TD
Regina, SK
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 hours ago
PV
Territory Sales Manager – Western Canada
Paw Valley Distributors
Canada
- Full-time
We are looking for a results-driven Territory Sales Manager – Western Canada to spearhead new business development across British Columbia, Alberta, Saskatchewan and Manitoba.

Metro Supply Chain

Supervisor Operations (Reverse Logistics)

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Job Summary

Reporting to the Operations Manager, the Reverse Logistics Supervisor is responsible for overseeing daily reverse‑logistics operations, including client‑requested and carrier‑initiated returns, transfers, and OS&D activities. The role ensures accurate data processing, timely freight tendering, shipment monitoring, and thorough investigation of discrepancies using carrier platforms and internal systems. The supervisor maintains complete documentation, prepares receiving reports, and ensures effective communication with Clients, Metro Claims, and Operations, while upholding all required processes, timelines, and service standards.

Responsibilities And Duties

Schedule the labor requirements for the shift to ensure production goals are met within the budgeted cost structure
Complete shift briefings to ensure the effective communication of relevant information to all employees
Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion
Ensuring proper documentation, put away, picking and packing procedures are followed and that all staged items meet or exceeds Client’s quality standards
Manage end-to-end returns processes from the RMA through freight returns and returned goods processing
Manage Bill of Ladings (BOL’s) for appropriate return orders to correct vendors
Maintain a positive relationship with all departments to coordinate inbound receiving processes
Complying to strict scheduling with the vendors to acquire the appropriate RMA
Actioning industry and organizational best practices
Ensure all reverse logistics documentation is performed with accuracy and efficiency
Maintain targets, objectives, and goals throughout the warehouse and oversee driver return processes for compliance
Supervise Proof of Delivery (POD) uploads for carrier and vendor compliance
Review & supervise updating of the department transportation board
Maintain warehouse cage lists by client Standard Operating Procedure (SOP) standards
Supervise the process for loading returns, staging and proper tagging of units
Coordinate communications effectively with internal and external clients
Ensure the documentations for returns are completed correctly and attached to the products
Ensuring product returns are sorted into designated warehouse sections and staged accordingly when the applicable Bill of Lading (BOL) has been created for transportation to the assigned ‘Return to Company’
Oversee the loading audit protocols for all outbound products
Using Airtable to track, review and update daily delivery returns and inbound product from feeder hubs
Oversee Asset tracker updates to ensure maintenance of accurate inventory records
Provide daily feedback to employees through coaching and administer performance appraisals
Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation
Supervise all RVL inventory processing to ensure the product availability for customer shipments are timely managed and are compliant with the organization’s RVL procedures and mandates
Create and manage solutions for RVL inventory capacity issues
Maintain targets, objectives, and goals throughout the warehouse and driver return processes
Oversee SOP compliance for all RVL warehouse operations Position Operations Supervisor Metro Supply Chain (MTH) Inc.
Supervise delivery return activity to ensure all team members are compliant with warehouse and return processes
Responsible for entering and submitting hours for all RVL team members
Responsible for creating, implementing and monitoring new processes for all RVL Warehouse Operations
Ensure end of day checklist is completed and actioned by Team Lead

Education And Experience

Highly skilled in software systems, specifically TMS, Microsoft Office, and transport routing software.
Five (5) years warehouse experience, with two (2) years in a leadership role preferably within Lastmile.
Previous experience with Warehouse Management Information System (WMS)

CORE COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy Acknowledgement

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Oversee daily reverse-logistics and warehouse operations, including returns, transfers, OS&D activities, inventory processing, freight coordination, documentation, and compliance with client and organizational procedures. Schedule and supervise staff, monitor performance and operational targets, coordinate with internal and external partners, and improve processes to address operational needs.

Requirements

Requires five years of warehouse experience, including two years in a leadership role, preferably in last-mile operations. Candidates should be skilled with software systems, particularly TMS, Microsoft Office, and transportation routing software, and have prior experience with a WMS.

Skills

Reverse Logistics Operations
Warehouse Supervision
Returns Management
Transportation Management
Inventory Management
Team Scheduling
Employee Coaching
Performance Management
Standard Operating Procedure Compliance
Documentation and Reporting
Carrier Coordination
Client Communication
Problem Solving
Microsoft Office
Warehouse Management Systems

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Reverse Logistics
Warehouse Operations
Returns Management
Return Merchandise Authorization
Bill Of Lading
Proof Of Delivery
OS&D
Freight Tendering
Carrier Platforms
Warehouse Management System
Microsoft Office
Transportation Routing Software
Airtable
Asset Tracking
Inventory Processing
Last-Mile Operations
Receiving Reports
Loading Audits
Standard Operating Procedures
Vendor Coordination
Client Communication
Labor Scheduling
Performance Appraisals
Process Improvement

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