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Added 38 mins ago
EC
Customer Service Rep – Automotive (On-Site)
Enigma Corporation
Mississauga, ON
- Full-time
…“game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered…
Added 1 hour ago
E
Learning Leader, EY-Parthenon Canada (18-month contract)
EY-Parthenon
Victoria, BC
- Contract
Partner with learning champions, facilitators, subject matter resources, Talent, Risk and Quality, and business leaders to identify needs, drive adoption, and maximize impact.
Added 1 hour ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Collaborate with FP&A, Operations, Commercial, Supply Chain, Manufacturing, Procurement, Tax, Treasury, and Human Resources to improve enterprise performance.
Added 1 hour ago
SH
On-Call Manager- PSW, Nursing Manager and Rehab
SE Health
Toronto, ON
- Full-time
Partner with Human Resources and operational leaders on performance management and legislative requirements.
Added 1 hour ago
NB
Director Client Onboarding - Capital Markets Operations
National Bank of Canada
Montreal, QC
- Temporary
…Intelligence, Learning Agility, Managerial Courage, Mobilization, Partner Development, Problem Solving, Resiliency, Risk Management, Strategy Execution, Stress…
Added 1 hour ago
O
Lead Partner Marketing Manager
Oyster
Remote, Canada
- Full-time
- Remote
Oyster is looking for a Partner Marketing Manager to build a scalable engine that creates demand and pipeline through our partner ecosystem. You will inherit an active portfolio, keep…
Added 1 hour ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
Use internal resources to increase effectiveness and rely on managers or mentors for guidance on priority problems.
Added 1 hour ago
LR
Marketing Manager - Retail & Brand
LA ROSÉE
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $90,000 CAD / year
- Full-time
La Rosée is above all a human adventure, driven by tight-knit, passionate, and dedicated teams united around one goal: inventing natural, effective, and eco-designed cosmetic products. To…
Added 2 hours ago
P
Senior Software Engineer - Java
PointClickCare
Mississauga, ON
- $142,000 to $158,000 CAD / year
- Full-time
…into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of…
Added 3 hours ago
DB
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
- $16 to $25.8 CAD / hour
- Part-time
…customer concerns with confidence. Know when to escalate and partner with leadership…
Added 3 hours ago
MY
YOUTH DEVELOPMENT COORDINATOR
McMan Youth, Family and Community Services Association of Calgary & Area
Calgary, AB
- Full-time
…around-the-clock care. The work goes beyond day-to-day care. We partner closely with each young person to strengthen relationships with family and friends and to build lasting connections…
Added 4 hours ago
UW
Manager, Indigenous Partnerships and Strategic Engagement
United Way Saskatoon and Area
Saskatoon, SK
- Full-time
…engagement strategic focus. A key function of this role is brokering resources that will support reconciliation and language and cultural revitalization in our community. This role is also…
Added 4 hours ago
PP
Psychiatric Nurse Leader
Park Place Seniors Living, Inc.
AB · Edmonton, AB
- Full-time
Added 4 hours ago
TH
DC OPS PLANNING MANAGER
The Home Depot Canada
Vaughan, ON
- Full-time
Partner with DC leadership, Capacity Planning, transportation and other cross-functional partners to execute plans and develop strategies to maximize capacity, throughput and efficiency.
Added 5 hours ago
J
Senior Talent Acquisition Advisor
Jobgether
Canada
- Full-time
Join a dynamic human resources team within an international clinical research environment dedicated to advancing medical innovation and improving patient outcomes. As a Senior Talent…
Added 5 hours ago
H
Human Resources Business Partner
HealthCareersInSask.ca
SK · SK, Canada
- Full-time
Job Description: The Human Resources (HR) Business Partner is responsible for performing key functions within the Human Resources portfolio, by providing advanced knowledge as a strategic…
Added 5 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
Influence and partner with senior leaders, departmental leadership teams, managers, and employees to embed safety and risk management into strategic planning, operational decision-making,…
Added 5 hours ago
J
Project Manager II, Early Phase
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Project Manager II, Early Phase based in Canada.
Added 5 hours ago
J
Senior Manager, Forecast Delivery, Personal and Commercial Operations
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Manager, Forecast Delivery, Personal and…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.
Added 5 hours ago
C
HR Generalist (14 Month Contract)
CONMED
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
The HR Generalist supports the Human Resources team in delivering HR strategies and initiatives aligned with business objectives. This role provides day-to-day operational HR support,…
Added 5 hours ago
TC
Senior Product Analyst
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $87,780 to $122,892 CAD / year
- Full-time
Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
Added 5 hours ago
A
Sr Channel Sales Manager- Broker, Consultant and VAR
ADP
Mississauga, ON
- $156,310 to $206,310 CAD / year
- Other
…Broker, Consultant, and VAR channels. Through channel strategy, partner development, and sales enablement, you will drive revenue growth, expand market opportunities, and strengthen partner…
Added 6 hours ago
R|
Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…McGill Postgraduate Medical Education (PGME), MUHC Finance and Human Resources, the RI-MUHC, the Montreal Children’s Hospital Foundation, the McGill Student Accounts Office, and trainees.…
Added 6 hours ago
C
Temporary Assistant Store Manager I-1
Coach
Calgary, AB
- Full-time
As an Assistant Store Manager at Coach, you’ll partner with the Store Manager to drive sales performance, operational excellence, and team development. You lead by example on the sales…

Metro Supply Chain

Supervisor Operations (Reverse Logistics)

Delta, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Job Summary

Reporting to the Operations Manager, the Reverse Logistics Supervisor is responsible for overseeing daily reverse‑logistics operations, including client‑requested and carrier‑initiated returns, transfers, and OS&D activities. The role ensures accurate data processing, timely freight tendering, shipment monitoring, and thorough investigation of discrepancies using carrier platforms and internal systems. The supervisor maintains complete documentation, prepares receiving reports, and ensures effective communication with Clients, Metro Claims, and Operations, while upholding all required processes, timelines, and service standards.

Responsibilities And Duties

Schedule the labor requirements for the shift to ensure production goals are met within the budgeted cost structure
Complete shift briefings to ensure the effective communication of relevant information to all employees
Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion
Ensuring proper documentation, put away, picking and packing procedures are followed and that all staged items meet or exceeds Client’s quality standards
Manage end-to-end returns processes from the RMA through freight returns and returned goods processing
Manage Bill of Ladings (BOL’s) for appropriate return orders to correct vendors
Maintain a positive relationship with all departments to coordinate inbound receiving processes
Complying to strict scheduling with the vendors to acquire the appropriate RMA
Actioning industry and organizational best practices
Ensure all reverse logistics documentation is performed with accuracy and efficiency
Maintain targets, objectives, and goals throughout the warehouse and oversee driver return processes for compliance
Supervise Proof of Delivery (POD) uploads for carrier and vendor compliance
Review & supervise updating of the department transportation board
Maintain warehouse cage lists by client Standard Operating Procedure (SOP) standards
Supervise the process for loading returns, staging and proper tagging of units
Coordinate communications effectively with internal and external clients
Ensure the documentations for returns are completed correctly and attached to the products
Ensuring product returns are sorted into designated warehouse sections and staged accordingly when the applicable Bill of Lading (BOL) has been created for transportation to the assigned ‘Return to Company’
Oversee the loading audit protocols for all outbound products
Using Airtable to track, review and update daily delivery returns and inbound product from feeder hubs
Oversee Asset tracker updates to ensure maintenance of accurate inventory records
Provide daily feedback to employees through coaching and administer performance appraisals
Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation
Supervise all RVL inventory processing to ensure the product availability for customer shipments are timely managed and are compliant with the organization’s RVL procedures and mandates
Create and manage solutions for RVL inventory capacity issues
Maintain targets, objectives, and goals throughout the warehouse and driver return processes
Oversee SOP compliance for all RVL warehouse operations Position Operations Supervisor Metro Supply Chain (MTH) Inc.
Supervise delivery return activity to ensure all team members are compliant with warehouse and return processes
Responsible for entering and submitting hours for all RVL team members
Responsible for creating, implementing and monitoring new processes for all RVL Warehouse Operations
Ensure end of day checklist is completed and actioned by Team Lead

Education And Experience

Highly skilled in software systems, specifically TMS, Microsoft Office, and transport routing software.
Five (5) years warehouse experience, with two (2) years in a leadership role preferably within Lastmile.
Previous experience with Warehouse Management Information System (WMS)

CORE COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy Acknowledgement

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Oversee daily reverse-logistics and warehouse operations, including returns, transfers, OS&D activities, inventory processing, freight coordination, documentation, and compliance with client and organizational procedures. Schedule and supervise staff, monitor performance and operational targets, coordinate with internal and external partners, and improve processes to address operational needs.

Requirements

Requires five years of warehouse experience, including two years in a leadership role, preferably in last-mile operations. Candidates should be skilled with software systems, particularly TMS, Microsoft Office, and transportation routing software, and have prior experience with a WMS.

Skills

Reverse Logistics Operations
Warehouse Supervision
Returns Management
Transportation Management
Inventory Management
Team Scheduling
Employee Coaching
Performance Management
Standard Operating Procedure Compliance
Documentation and Reporting
Carrier Coordination
Client Communication
Problem Solving
Microsoft Office
Warehouse Management Systems

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Reverse Logistics
Warehouse Operations
Returns Management
Return Merchandise Authorization
Bill Of Lading
Proof Of Delivery
OS&D
Freight Tendering
Carrier Platforms
Warehouse Management System
Microsoft Office
Transportation Routing Software
Airtable
Asset Tracking
Inventory Processing
Last-Mile Operations
Receiving Reports
Loading Audits
Standard Operating Procedures
Vendor Coordination
Client Communication
Labor Scheduling
Performance Appraisals
Process Improvement

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