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Added 5 mins ago
Intermediate Systems Designer
ATS Automation
Cambridge, ON
As a Systems Designer/Engineer - Nuclear you are responsible for learning technical aspects of a project and overseeing systems engineering activities specific to the project. You will work…
Added 5 mins ago
Junior Systems Designer
ATS Automation
Cambridge, ON
As a Systems Designer/Engineer - Nuclear you are responsible for learning technical aspects of a project and overseeing systems engineering activities specific to the project. You will work…
Added 7 mins ago
V
Product Owner – Embedded Systems & Connected Products (IoT)
Vosker
Montreal, QC
- Full-time
A university degree in engineering, computer science, information systems or a related field.
Added 7 mins ago
SP
IT Administrator
Senior plc
Brampton, ON
- Full-time
SENIOR FLEXONICS CANADA (flexonics.com) is looking for One (1) Information Technology (IT) Administrator based at our office in Brampton, Ontario for our industrial operation which…
Added 24 mins ago
UO
Content and Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
…customer (student) journeys in UBC’s Customer Relationship Manager (CRM) system. The Content and Communications Specialist is responsible for developing and optimizing CRM campaigns in…
Added 25 mins ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 28 mins ago
FG
JUMBO - Cash Manager - Vaughan Mills
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Vaughan, ON
- Full-time
Partner with the Deputy Store Manager and Store Manager to execute promotions, peak-period strategies, and business initiatives.
Added 28 mins ago
CO
Job ID #32293: Network Analyst I - Datacentre Operations
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…maintains, repairs and upgrades server infrastructure and storage systems and related virtualization, backup and recovery platforms to meet the functional objectives of the business. This…
Added 28 mins ago
C
Audit Manager, Technology
CIBC
Toronto, ON
- Full-time
You’re a certified professional. You have a current accreditation in any of the following: CISA – Certified Information Systems Auditor; CISSP – Certified Information Systems Security…
Added 28 mins ago
S
Software Development Manager
SinaLite
Markham, ON
- Full-time
…experience and over $45 million invested in cutting-edge print technology, we help our clients maximize their print profits, and we’re just as invested in helping our own team grow. We were…
Added 28 mins ago
LT
Project Manager I
LMI Technologies
Burnaby, BC
- Full-time
…innovative built-in measurement and IO capabilities. As a Project Manager, you will be responsible for owning and maintaining clear project, budget, and resource allocation dashboards and…
Added 33 mins ago
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Copywriter
CHEIL USA
Mississauga, ON
- $60,000 to $65,000 CAD / year
…understood, and enduring enough to be remembered. Born from technology and built from one of the world’s largest tech ecosystems, we move with innovation, not after…
Added 49 mins ago
Senior Lead Designer- UI/UX
Electronic Arts
Vancouver, BC
As a Senior Manager of Experience Design, you will lead an Experience Design team responsible for shaping cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You…
Added 49 mins ago
Lead Designer - UI/UX
Electronic Arts
Vancouver, BC
As a Manager of Experience Design, you will lead an Experience Design team responsible for creating cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You will…
Added 51 mins ago
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Senior Manager, Web Strategy & AI Experience
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Toronto, ON
- Full-time
As Senior Manager of Web & AI Experience, you’ll be at the forefront of crafting compelling digital experiences for our customers, partners, and stakeholders. All stakeholder experiences…
Added 51 mins ago
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Manager, Enterprise Data Platform & Governance
Air Canada Vacations
Montreal, QC
- Full-time
Strategic Integration: Align enterprise data strategy with broader business transformation initiatives (CRM, CDP, reservation systems).
Added 51 mins ago
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Operations Manager
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Calgary, AB
- Full-time
As ETC's Operations Manager, you'll keep our day-to-day operations running smoothly while building the processes and systems we need to grow. Supply chain is the core of the job. You'll…
Added 1 hour ago
HR
Senior Technical Analyst
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Supports the CTO and Manager in the continual integration enhancement and standardization of information systems, policies and procedures to maintain pace with technological progress,…
Added 1 hour ago
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Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including…
Added 1 hour ago
Accounting & Payroll Manager
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Calgary, AB
…looking for a strategic, people-focused Accounting & Payroll Manager to help lead…
Added 1 hour ago
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Junior Buyer
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Mississauga, ON
- Full-time
Reporting to the Procurement Manager, the Junior Buyer is responsible for the procurement of goods, high volume/low dollar catalogue items for various projects and business units.
Added 1 hour ago
A
Procurement AP Administrator (Supplier Invoices)
AtkinsRéalis
Mississauga, ON
- Full-time
Proficient with Microsoft Office and business systems.
Added 1 hour ago
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Senior Product Manager, AI Operations
Quandri
Vancouver, BC
- Full-time
Rethink how teams work. Work directly with teams to understand their goals, processes, handoffs, information needs, and recurring bottlenecks. Challenge assumptions about which steps are…
Added 1 hour ago
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Software Engineer II (Cloud Engineer)
TD
Toronto, ON · Mississauga, ON
- Full-time
…bank to provide monitoring coverage to all TD applications systems including crown jewel applications across Public Cloud platforms (Azure, GCP) and Private Cloud platforms. Segment CIOs…
Added 1 hour ago
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Sr. IT Ops Analyst
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Own and lead discussions in business and technical information technology solution implementations, upgrades, enhancement and conversions. Recommends solutions as appropriate.

Metro Supply Chain

Supervisor Operations (Reverse Logistics)

Delta, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Oct 21, 2026

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

Job Summary

Reporting to the Operations Manager, the Reverse Logistics Supervisor is responsible for overseeing daily reverse‑logistics operations, including client‑requested and carrier‑initiated returns, transfers, and OS&D activities. The role ensures accurate data processing, timely freight tendering, shipment monitoring, and thorough investigation of discrepancies using carrier platforms and internal systems. The supervisor maintains complete documentation, prepares receiving reports, and ensures effective communication with Clients, Metro Claims, and Operations, while upholding all required processes, timelines, and service standards.

Responsibilities And Duties

Schedule the labor requirements for the shift to ensure production goals are met within the budgeted cost structure
Complete shift briefings to ensure the effective communication of relevant information to all employees
Assign and follow up with operators and warehouse staff on the length of time required for tasks to be completed by noting tasks assignments and communicating approximate time of completion
Ensuring proper documentation, put away, picking and packing procedures are followed and that all staged items meet or exceeds Client’s quality standards
Manage end-to-end returns processes from the RMA through freight returns and returned goods processing
Manage Bill of Ladings (BOL’s) for appropriate return orders to correct vendors
Maintain a positive relationship with all departments to coordinate inbound receiving processes
Complying to strict scheduling with the vendors to acquire the appropriate RMA
Actioning industry and organizational best practices
Ensure all reverse logistics documentation is performed with accuracy and efficiency
Maintain targets, objectives, and goals throughout the warehouse and oversee driver return processes for compliance
Supervise Proof of Delivery (POD) uploads for carrier and vendor compliance
Review & supervise updating of the department transportation board
Maintain warehouse cage lists by client Standard Operating Procedure (SOP) standards
Supervise the process for loading returns, staging and proper tagging of units
Coordinate communications effectively with internal and external clients
Ensure the documentations for returns are completed correctly and attached to the products
Ensuring product returns are sorted into designated warehouse sections and staged accordingly when the applicable Bill of Lading (BOL) has been created for transportation to the assigned ‘Return to Company’
Oversee the loading audit protocols for all outbound products
Using Airtable to track, review and update daily delivery returns and inbound product from feeder hubs
Oversee Asset tracker updates to ensure maintenance of accurate inventory records
Provide daily feedback to employees through coaching and administer performance appraisals
Handle all disciplinary situations appropriately and in a timely manner with appropriate supporting documentation
Supervise all RVL inventory processing to ensure the product availability for customer shipments are timely managed and are compliant with the organization’s RVL procedures and mandates
Create and manage solutions for RVL inventory capacity issues
Maintain targets, objectives, and goals throughout the warehouse and driver return processes
Oversee SOP compliance for all RVL warehouse operations Position Operations Supervisor Metro Supply Chain (MTH) Inc.
Supervise delivery return activity to ensure all team members are compliant with warehouse and return processes
Responsible for entering and submitting hours for all RVL team members
Responsible for creating, implementing and monitoring new processes for all RVL Warehouse Operations
Ensure end of day checklist is completed and actioned by Team Lead

Education And Experience

Highly skilled in software systems, specifically TMS, Microsoft Office, and transport routing software.
Five (5) years warehouse experience, with two (2) years in a leadership role preferably within Lastmile.
Previous experience with Warehouse Management Information System (WMS)

CORE COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy Acknowledgement

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Oversee daily reverse-logistics and warehouse operations, including returns, transfers, OS&D activities, inventory processing, freight coordination, documentation, and compliance with client and organizational procedures. Schedule and supervise staff, monitor performance and operational targets, coordinate with internal and external partners, and improve processes to address operational needs.

Requirements

Requires five years of warehouse experience, including two years in a leadership role, preferably in last-mile operations. Candidates should be skilled with software systems, particularly TMS, Microsoft Office, and transportation routing software, and have prior experience with a WMS.

Skills

Reverse Logistics Operations
Warehouse Supervision
Returns Management
Transportation Management
Inventory Management
Team Scheduling
Employee Coaching
Performance Management
Standard Operating Procedure Compliance
Documentation and Reporting
Carrier Coordination
Client Communication
Problem Solving
Microsoft Office
Warehouse Management Systems

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Reverse Logistics
Warehouse Operations
Returns Management
Return Merchandise Authorization
Bill Of Lading
Proof Of Delivery
OS&D
Freight Tendering
Carrier Platforms
Warehouse Management System
Microsoft Office
Transportation Routing Software
Airtable
Asset Tracking
Inventory Processing
Last-Mile Operations
Receiving Reports
Loading Audits
Standard Operating Procedures
Vendor Coordination
Client Communication
Labor Scheduling
Performance Appraisals
Process Improvement

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