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Added 8 hours ago
DC
Team Lead, Coordinated Entry Program
Distress Centre Calgary
Calgary, AB
- $62,000 to $65,000 CAD / year
- Full-time
Based at SORCe, a multi-agency hub, you'll oversee the Justice Navigation Program, coach staff, and work closely with community partners to connect participants to the supports they need.…
Added 14 hours ago
4A
Lot Attendant
401 Auto
Sudbury, ON
- Full-time
Perform miscellaneous job-related duties as assigned by Supervisor
Added 15 hours ago
4A
Detailer - Mercedes-Benz of Sudbury
401 Auto
Sudbury, ON
- Full-time
Perform miscellaneous job-related duties as assigned by Supervisor
Added 16 hours ago
SH
Guest Service Agent | Part-time | Aloft Montreal
Silver Hotel Group
Montréal-Ouest, QC
- Part-time
Aloft Montreal Airport isn’t just a hotel, it’s a connection hub with modern design and anything-but-ordinary energy. We’re all about upbeat vibes, local flavor, and spaces that invite…
Added 18 hours ago
GB
Supervisor, Surgical Services, Ambulatory Care, Obstetrics and Medical Device Reprocessing
Georgian Bay General Hospital
Midland, ON
- $59.28 to $64.17 CAD / hour
- Full-time
SUPERVISOR – SURGICAL SERVICES / OBSTETRICS / AMBULATORY CARE / TELEMEDICINE / MEDICAL REPROCESSING, PERMANENT FULL TIME
Added 19 hours ago
CO
Planner, Community Initiatives - up to 10-month contract
City of Burlington
Burlington, ON
- $94,413 to $118,016 CAD / year
- Contract
Reporting to the Supervisor, Community Initiatives, this position is responsible for undertaking planning work to provide planning knowledge and expertise assisting with formulating…
Added 19 hours ago
VH
Registered Practical Nurse - Foot Care Nurse
VHA Home HealthCare
Toronto, ON
- Part-time
Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 1 day ago
AH
Certified Medical Device Reprocessing Technician
Alberta Health Services
Grande Prairie, AB
- Part-time
…robust referral center, the GPRH will become an important health hub for northwest Alberta. Every day, you can deliver excellence in care in Grande Prairie alongside an interdisciplinary…
Added 1 day ago
N(
Administrative Lead, School of Manufacturing and Automation and School of Transportation (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.
Added 1 day ago
PM
Industrial Mechanic (Millwright)
Prairie Mountain Health
Dauphin, MB
- Full-time
Repairs, removes and re-installs fans and blowers using proper alignment procedures, bearing adjustment, balancing techniques and hub/shaft fits.
Added 1 day ago
FC
Area Manager - Station/ HUB
FedEx Canada
Barrie, ON
- Full-time
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational…
Added 1 day ago
A
GAME PRESENTER with Korean
ARRISE
Toronto, ON
- Internship
Perform Floor Supervisor responsibility on a rotating basis.
Added 1 day ago
CT
Addiction & Mental Health Worker, HART Hub London & Withdrawal Management Float
CMHA Thames Valley Addiction and Mental Health Services
ON
- $27.14 to $30.01 CAD / hour
- Part-time
Addiction and Mental Health Worker, HART Hub London & Withdrawal Management
Added 1 day ago
HW
Crisis Intervention Counsellor - MA2
Halton Women s Place
Milton, ON
- $26.94 to $30.13 CAD / hour
- Full-time
- Temporary
…agency partners (Children’s Aid Society, SAVIS, Victim Services, Hub 360, Thrive Counselling, and…
Added 1 day ago
CE
Operations Supervisor
Canpar Express
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Added 1 day ago
MS
Team Lead (Reverse)
Metro Supply Chain
Mississauga, ON
- Full-time
Maintaining a good working relationship with the hub dispatch to coordinate in city store returns.
Added 1 day ago
HI
Internal - Temporary Full-Time H4 Receptionist (A)
Housing Information Services
Windsor, ON
- Full-time
- Temporary
Under the direction of the Site Supervisor(s), assisting with the effective and efficient implementation of the City of Windsor’s Homelessness and Housing Help Hub Program within…
Added 1 day ago
C
Administrative Assistant, Occupational Health & Wellness - Temporary Full-Time (0.8) (Until March 2027)
CHEO
Ottawa, ON
- Full-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
Added 1 day ago
BB
Territory Manager, On-Premise - Toronto Core (United Division)
Breakthru Beverage Group
Toronto, ON
- Full-time
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 2 days ago
UO
Supervisor, Alumni Engagement
University of Ottawa
Ottawa, ON · Alex Trebek Alumni Hall
- Full-time
The Supervisor, Alumni Engagement provides strategic leadership and oversight for dedicated segments of alumni (e.g. faculty, hub or specific market segments or cohorts,) and leads alumni…
Added 2 days ago
MS
Delivery Service Specialist
Metro Supply Chain
Quebec, QC
- Full-time
Reporting to the Operations Supervisor, the Delivery Service Specialist’s primary responsibility is providing direct to retail deliveries for a dedicated Metro customer. It is essential…
Added 2 days ago
BP
Crown Disclosure Specialist - Internal
Brantford Police Service
Brantford, ON
- Full-time
…relays, summonses, and Crown requests, notifying the appropriate Supervisor to have errors or omissions corrected. This includes all processing via E-hub and…
Added 2 days ago
4A
Detailer - Windsor Mitsubishi
401 Auto
Tecumseh, ON
- Full-time
Perform miscellaneous job-related duties as assigned by Supervisor
Added 2 days ago
MS
Delivery Service Specialist
Metro Supply Chain
Rimouski, QC
- Full-time
Reporting to the Operations Supervisor, the Delivery Service Specialist’s primary responsibility is providing direct to retail deliveries for a dedicated Metro customer. It is essential…
Added 2 days ago
C
Patient Service Clerk, Kids Come First Care Clinic - Permanent Casual
CHEO
Ottawa, ON
- Part-time
If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

Metro Supply Chain

Team Lead (Reverse)

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

SHIFT: Tuesday to Saturday 3:00pm-11:30pm

Responsibilities

Manage end-to-end returns processes from the RMA through freight returns and returned goods processing.
Creating BOL’s for appropriate return orders to vendors.
Maintaining a good working relationship with the hub dispatch to coordinate in city store returns.
Complying to strict scheduling with the vendors to acquire the appropriate RMA.
Seek industry and organizational best practices; determine value and drive change where appropriate to gain efficiencies.
Ensure all reverse logistics documentation is performed with accuracy & efficiency.
Maintain targets, objectives, and goals throughout the warehouse and driver return process.
Implement/supervise safe practices and ensure all are compliant with Occupational Health and Safety Act.
Complete daily return log.
Maintain warehouse product placement.
Lead process for loading returns, staging and proper tagging.
Coordinate communications effectively with internal and external clients.
Time to Process, Tracking Time, Recovery Rate on Returned Goods, and Contract Compliance.
14. Able to load plan with daily trailers to ensure consistent flow of RVL goods within the network
Ensure return paperwork is properly filled out/attached to product.
Load rounder trailers every Wednesday & Friday with appropriate MTH return product
Oversees the returns area, organizes items and areas for drivers when offloading.
Printing off return slips to be attached to each specific return item.
Organize pieces into specific return areas and stage them when BOL has been created to send off the appropriate pieces.
Assist team with trailer loading for outbound product
Ensuring the staging lines are tagged.
Using Airtable to track daily returns and for looking up all relevant information.
Maintaining scheduled email to Best Buy for all return pieces to receive approval and BOL.
Communicate and work with staff to ensure the proper movement of materials in the warehouse.
Interact with dispatchers and customer service to work as a team when shipping and receiving trailers
Actively communicate with supervisor and operators to effectively handle required business levels
Complete paperwork and documentation accurately and effectively
Extra hours will be required for retail sales seasons and promotions and physical inventories.
Responsible for the direction of the warehouse team by participating in shift planning, organizing
priorities, assigning work and ensuring the understanding of company policy, procedures, performance
and health and safety standards
Monitor daily employee work assignments and follow up on performance results and responsibilities.
Assist in creating and maintaining an environment that promotes positive communication within the
facility as well as fostering teamwork within the operation
Assist in the additional training of employees as required
Maintain a clean and safe work environment

CORE COMPETENCIES

Customer Centricity
Fostering Culture
Collaboration
Problem Solving & Decision Making
Managing Through Change
Developing Self & Others
Planning & Results Orientation
Communication
Always Improving Mindset
Business & Financial Savvy

EDUCATION

High school or equivalent

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

Apply About employer

More about this job

Responsibilities

Lead the warehouse returns operation, managing return authorizations, freight, documentation, staging, tagging, and loading while coordinating with vendors, dispatch, customer service, and internal teams. Direct and support warehouse employees through shift planning, work assignments, performance follow-up, training, and enforcement of safety and operational standards.

Requirements

A high school education or equivalent is listed, and the role calls for leadership capability in warehouse operations and reverse logistics. Candidates should be able to coordinate returns and shipments, maintain accurate records, communicate effectively with internal and external partners, and promote safe, efficient teamwork.

Skills

Reverse Logistics
Returns Processing
Warehouse Operations
Team Leadership
Shift Planning
Work Assignment
Vendor Coordination
Dispatch Coordination
Documentation Accuracy
Load Planning
Inventory and Product Placement
Occupational Health and Safety
Performance Monitoring
Employee Training
Communication
Problem Solving

Benefits

Medical, Dental, and Vision Coverage
Life and Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company-Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Reverse Logistics
Returns Management
Return Merchandise Authorization
Freight Returns
Returned Goods Processing
Bills of Lading
Vendor Coordination
Hub Dispatch
Warehouse Operations
Load Planning
Trailer Loading
Staging
Product Tagging
Return Documentation
Airtable
Best Buy
Occupational Health and Safety Act
Safety Compliance
Contract Compliance
Recovery Rate
Time to Process
Tracking Time
Shift Planning
Employee Performance
Team Leadership
Inventory Management
Customer Service
Transportation
Supply Chain
Continuous Improvement

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