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Sr. Specialist, Business Intelligence Analyst
L3Harris Technologies
Waterdown, Ontario
Full-time
…(planning, production, operations, program management, engineering, supply chain, etc.) in a multi-site context. You will transform data into actionable insights and information for our…
Business Systems Analyst
Price Industries Limited
Winnipeg, Manitoba
…(www.priceindustries.com). The founding principles of Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality,…
Analyst Senior, Strategy & Business Development
Bombardier
Dorval, Quebec
Full-time
Hold a Bachelor’s degree in supply chain management, business administration, engineering, or related field; a Master’s degree or PMP/PMI certification is an asset.
Added 1 day ago
Business Systems Technical Analyst
Sunrise Farms
Surrey, BC
Full-time
The Business Systems Technical Analyst is responsible for supporting, enhancing, and integrating core enterprise applications across the organization, including ERP, WMS, manufacturing,…
Tax Analyst
Metro Supply Chain
Montreal, QC
Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
IT Network Support Analyst
Metro Supply Chain
Mississauga, ON
Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Workforce Management (WFM) Applications Analyst
Metro Supply Chain
Mississauga, ON
Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Logistics and Compliance Analyst
Longo's
Vaughan, ON
Full-time
Reporting to the Replenishment Manager. The Logistics & Compliance Analyst is responsible for driving supply chain performance through the integration of demand planning, advanced…
Supply Chain/Procurement Sourcing Technology Analyst-Vice President
Citi
Mississauga, ON
Full-time
The Supply Chain/Procurement Sourcing Technology Analyst is responsible for leading Technology procurement and sourcing activities such as the negotiation of terms of price, quantity and…
Added 11 hours ago
SCM Procurement Analyst
NES Fircroft
Calgary, AB
Contract
Supply Chain Management (SCM) Procurement Analyst
Logistics Support Analyst
FedEx Supply Chain
Brantford, ON
Full-time
The Logistics Support Analyst is responsible for providing value to our customers. This is accomplished by providing analysis and support of the transportation process, identifying cost…
Senior Financial Analyst
thyssenkrupp Supply Chain Services
Windsor, ON
Full-time
Bachelor’s degree and MBA (preferred) in finance, accounting, business management, or economics from four-year College or university
Added 11 hours ago
Procurement Analyst
InSync Systems
Calgary, AB
Contract
Operate in compliance with Supply Chain Management Policy, Company Code of Business Conduct & Ethics, and all applicable company policies, standards, processes, and regulatory requirements.
Data Analyst
Champion Petfoods
Edmonton, AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
Full-time
The Supply Chain Analyst works out of our Corporate office in Edmonton (AB) or Nashville (TN) and works a hybrid schedule with 3 days in-person.
Data Analyst
Mars
Edmonton, AB · CPE-Champion Petfoods Holding Inc. (Edmonton)
Full-time
The Supply Chain Analyst works out of our Corporate office in Edmonton (AB) or Nashville (TN) and works a hybrid schedule with 3 days in-person.
PA&A NA Transportation Analyst
BRP
Saint-Philippe, QC
3-5 years of experience as a business analyst, financial analyst or supply chain analyst.
PA&A NA Transportation Analyst
BRP
Saint-Philippe, QC
Full-time
3-5 years of experience as a business analyst, financial analyst or supply chain analyst.
Quality and Compliance Analyst
Goodmorning com
Edmonton, AB
Ready to champion quality and compliance across an agile, fast-moving supply chain? As a Supply Chain Quality and Compliance Analyst at GoodMorning.com, you will serve as the crucial link…
Financial Analyst
Keurig Dr Pepper
Mississauga, ON
Full-time
Reporting to the Manager of Supply Chain Finance & FP&A in Canada and partnering closely with financial analysts both locally and internationally, this role is a key member of the Finance…
Transportation Optimization Analyst
PiVAL
Kirkland, QC
Full-time
Reporting to the Director of Finance, the incumbent of this role will primarily work in conjunction with Sales (Business Development and Customer Success), Transportation Operations,…
Transportation Optimization Analyst
PiVAL International
Kirkland, QC
Full-time
Reporting to the Director of Finance, the incumbent of this role will primarily work in conjunction with Sales (Business Development and Customer Success), Transportation Operations,…
Replenishment Analyst (For Future Opportunities)
The Home Depot Canada
Toronto, ON
Other
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Analyste r°approvisionnement
The Home Depot Canada
Toronto, Ontario
Other
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Replenishment Analyst (For Future Opportunities)
The Home Depot
Remote, Canada
Other · Remote
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Customer Solutions Analyst
Danone
Toronto, ON
$72,000 to $110,000 CAD / year
Full-time
Reporting to the Customer Solutions Senior Manager, we're looking for a Customer Solutions Analyst to strengthen customer supply chain performance, enhance service levels, and support…

Metro Supply Chain

Workforce Management (WFM) Applications Analyst

Mississauga, ON, Canada

Job type: Full-time
Apply by: Sep 30, 2026

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The analyst will serve as the subject matter expert for WFM and Time & Attendance systems, managing configurations, pay rules, and security administration. They will collaborate with Payroll, HR, and Finance to ensure data integrity and support system implementations and user training.

Requirements

Candidates must have at least 5 years of experience supporting cloud-based WFM systems with complex pay policies, specifically with platforms like UKG or Ceridian Dayforce. Strong analytical skills and advanced proficiency in Microsoft Excel are required.

Experience

5 to 10 years

Working hours

40 hours per week

Work arrangement

On-site

Skills

WFM System Administration
Payroll Processing
System Configuration
User Training
Troubleshooting
Security Administration
User Acceptance Testing
Microsoft Excel
UKG Workforce Management
Ceridian Dayforce
Time & Attendance Systems
Project Management
Change Management
Data Integrity
Analytical Thinking
Stakeholder Management

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Insurance
Wellness Programs
Retirement Savings Program With Company Match
Company Team Wear Allowance
Employee Appreciation Day
Company Sponsored Social Events
Community Volunteering

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
WFM
Time & Attendance
UKG
Kronos
Ceridian Dayforce
Payroll
Pay Rules
Accruals
UAT
System Implementation
Supply Chain
Logistics
Cloud-based Systems
Data Integrity
SOP
Change Management
Security Administration
Work Rules
Integration

Original job description

JOIN OUR TEAM

Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 22.5 million square feet operating out of more than 190 sites across North America and Europe with a team of 9,000, it is one of Canada's largest privately owned supply chain solutions companies. Metro Supply Chain is a 2026 winner of the Canada's Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

We are seeking a highly skilled and detail-oriented WFM Applications Analyst to support and optimize our Workforce Management (WFM) / Time & Attendance systems. This role plays a critical part in ensuring the integrity of team member time data and the accurate processing of payroll while supporting operational and business requirements across the organization. As a subject matter expert for our WFM platform, you will collaborate closely with Payroll, Human Resources, Operations, Finance, and external system partners to maintain, enhance, and support workforce management processes. You will support system configuration, implementation support, user training, troubleshooting, security administration, and continuous improvement initiatives.

The ideal candidate combines strong technical expertise in Workforce Management systems with an understanding of payroll, complex pay policies, and stakeholder support.

Key Responsibilities

Workforce Management System Administration

Serve as the subject matter expert for all aspects of the Time & Attendance and Workforce Management system.
Configure, maintain, and optimize WFM system functionality to meet evolving business requirements.
Manage and maintain work rules, pay rules, accrual policies, paid time off plans, holiday schedules, and other system configurations.
Oversee user access, profile management, and system security administration.
Monitor system performance and identify opportunities to improve efficiency, data integrity, and user experience.

Payroll and Business Support

Support payroll processing by ensuring accurate time collection and application of pay rules.
Investigate and resolve timekeeping, scheduling, and payroll-related issues in partnership with supervisors, managers, HR, and Payroll teams.
Perform system audits and validations to ensure compliance with organizational policies and payroll requirements.
Understand and support the end-to-end application environment and related integrations.

Implementation and Project Support

Partner with external WFM vendors and implementation teams to onboard new locations and business units.
Monitor implementation activities, identify risks, troubleshoot issues, and escalate concerns when necessary.
Support testing, validation, and deployment of new functionality, enhancements, and system upgrades.
Collaborate with HR and other stakeholders to identify opportunities to leverage additional system capabilities and improve business processes.

Training and Documentation

Develop and maintain system documentation, standard operating procedures, and user guides.
Create training materials and conduct end-user training sessions for managers, supervisors, and employees.
Support change management initiatives by preparing stakeholders for new processes and system functionality.
Provide ongoing support and guidance to users following implementation and system updates.

Testing and Quality Assurance

Validate work rules, pay calculations, integrations, accruals, and system enhancements.
Conduct user acceptance testing (UAT) and document results.
Ensure system changes are accurately configured and functioning as intended before deployment.

Qualifications

Required Qualifications

Minimum 5 years of experience supporting payroll and cloud-based Time & Attendance or Workforce Management systems with complex pay policies.
Hands-on experience with one or more leading WFM platforms, including:

UKG Workforce Management (Kronos)
Ceridian Dayforce WFM
Other comparable Workforce Management solutions

Strong understanding of payroll processes, timekeeping practices, and workforce management principles.
Experience configuring pay rules, attendance policies, accruals, scheduling, and employee profiles.
Experience supporting system implementations, upgrades, and integrations.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent verbal and written communication skills with the ability to work effectively across multiple business functions.
Proven ability to prioritize competing demands and manage multiple projects simultaneously.
Advanced proficiency in Microsoft Excel.

Key Competencies

Customer-focused mindset
Attention to detail and accuracy
Analytical and critical thinking
Collaboration and relationship building
Accountability and ownership
Continuous improvement orientation
Effective communication

Why Join Us

Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family’s well-being
A Retirement Savings Program with a company match
Company team wear allowance
Employee Appreciation Day
Company sponsored social events
Community volunteering

We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals. Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.

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