Logistics Specialist
- Concord, ON, Canada
$55,000-$65,000 annually · Full-time
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Job details
- Pay
- $55,000-$65,000 annually
- Job type
- Full-time
- Apply by
- Experience
- 2–5 years of experience in logistics, transportation, supply chain or distribution.
- Posting language
- English
- Posted
Original job description
Job Type
Full-time
Description
Transportation & Freight Coordination
$55,000-$65,000 annually
Full-time
Description
Transportation & Freight Coordination
- Coordinate inbound and outbound shipments with carriers, vendors and customers.
- Obtain and compare freight quotes and select the most appropriate transportation option based on cost, service and delivery requirements.
- Arrange LTL, courier, truckload and other transportation services as required.
- Monitor freight costs and identify opportunities to reduce transportation expenses.
- Ensure freight charges are accurately communicated to ISS to ensure correct freight captured on customer orders.
- Coordinate partial and split shipments and ensure freight charges are adjusted accordingly.
- Work with the warehouse to coordinate pickups and ensure shipments are ready for scheduled carrier arrivals.
- Maintain strong relationships with transportation providers and monitor carrier performance.
- Track shipments from pickup through final delivery.
- Proactively identify and communicate shipment delays, damages, shortages or other transportation issues.
- Follow up with carriers on delayed or missing shipments.
- Provide accurate shipment status updates to Sales, ISS, Purchasing and customers when required.
- Investigate delivery discrepancies and coordinate resolutions.
- Maintain records of shipment tracking information and delivery confirmations.
- Coordinate incoming shipments from domestic, U.S. and international vendors.
- Work closely with Purchasing to monitor expected vendor shipments and delivery dates.
- Ensure required shipping documents are received and available prior to arrival.
- Coordinate with customs brokers and freight forwarders when required.
- Monitor shipments through customs clearance and communicate any issues that may affect delivery.
- Coordinate consolidation opportunities where appropriate to improve freight efficiency.
- Communicate expected arrival dates to the Warehouse and relevant internal departments.
- Prepare, review and maintain bills of lading, packing slips, commercial invoices and other transportation documentation.
- Ensure shipment information is accurate, including quantities, weights, dimensions, addresses and carrier details.
- Enter and maintain shipment and freight information in the company's ERP system and other applicable systems.
- Ensure freight invoices are accurate and correspond with quoted or agreed-upon rates.
- Investigate freight billing discrepancies and work with carriers to resolve them.
- Maintain organized logistics records and documentation.
- Work closely with ISS and Sales to understand customer delivery requirements.
- Provide timely and accurate information regarding shipment status and expected delivery dates.
- Respond to logistics-related inquiries from customers, vendors and internal departments.
- Escalate significant delays, service issues or additional freight costs to the appropriate manager.
- Support the team in resolving customer delivery issues while maintaining a high level of customer service.
- Identify opportunities to improve logistics processes, reduce freight costs and improve delivery performance.
- Assist in developing and maintaining logistics procedures and SOPs.
- Monitor carrier performance, service levels and freight costs.
- Maintain accurate logistics data and assist with reporting and KPI tracking.
- Support continuous improvement initiatives within the Operations and Supply Chain department.
- 2–5 years of experience in logistics, transportation, supply chain or distribution.
- Experience working with carriers, freight companies and transportation providers.
- Experience with LTL, courier and truckload shipments.
- Experience in a wholesale, distribution or manufacturing environment is an asset.
- Knowledge of Canadian and U.S. shipping requirements.
- Customs and cross-border shipping experience is an asset.
- Experience with ERP systems; System21 experience is an asset.
- Strong Microsoft Office skills, particularly Excel and Outlook.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple priorities and deadlines
- Strong written and verbal communication skills.
- Ability to work independently while also working effectively as part of a team.
- Strong problem-solving and follow-up skills.
$55,000-$65,000 annually
More about this job
Responsibilities
Coordinate inbound and outbound shipments, carrier bookings, freight costs, tracking, customs processes, and transportation documentation. Communicate delivery updates and resolve shipment or billing issues while supporting logistics process improvements and performance reporting.
Requirements
Requires 2–5 years of experience in logistics, transportation, supply chain, or distribution, along with experience coordinating carriers and LTL, courier, and truckload shipments. Candidates should have strong organizational, communication, accuracy, and problem-solving skills; ERP experience and knowledge of Canadian and U.S. shipping requirements are expected, while System21 and customs experience are assets.
Skills
- Freight Coordination
- Carrier Management
- LTL, Courier, And Truckload Shipping
- Shipment Tracking
- Inbound Logistics
- Customs And Cross-Border Shipping
- Transportation Documentation
- ERP Systems
- Microsoft Excel
- Microsoft Outlook
- Freight Cost Management
- Customer Service
- Communication
- Problem-Solving
- Organization And Time Management
- Process Improvement
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Administrative
Keywords
- Transportation Coordination
- Freight Quotes
- LTL
- Courier
- Truckload
- Carrier Performance
- Shipment Tracking
- Delivery Confirmations
- Inbound Logistics
- Customs Clearance
- Customs Brokers
- Freight Forwarders
- Cross-Border Shipping
- Bills Of Lading
- Packing Slips
- Commercial Invoices
- ERP Systems
- System21
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Freight Invoices
- Freight Cost Reduction
- Standard Operating Procedures
- KPI Tracking
- Wholesale Distribution
- Manufacturing
- Supply Chain
- Customer Service
- Process Improvement