Junior Rail Operations Analyst

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Reporting to the Senior Rail Performance Advisor (technology & crew planning), the Junior Analyst will collaboratively support research and data analytics that will foster operational excellence.

What will I be doing?
 

• Help in the development & maintenance of rail operational dashboards, including identification of suitable data sources, conducting exploratory data analysis, efficient data collection & processing, and building visualizations & reports. Ensure data sets remain accurate and up to date. 
• Assist in coordinating activities to support rail operational dashboards, databases and applications. Contribute to data management by building process flow charts and utilizing established ITIL (Information Technology Infrastructure Library) practices to support enterprise applications and systems. 
• Acquire knowledge and necessary skills to develop, implement, and monitor Train Service Plans (TSP) using specialized software for GO Transit, UP Express and third party operators. Rail planning will include timetable building, resolving train conflicts, developing equipment line up & fleet cycling plan, creating anonymous job descriptions & rosters, extracting & uploading rail operational data. 
• Leveraging acquired TSP and technical skills to assist in the development of technical documentation, draft training materials (best practices, procedures, workflows), and train planning and resource management software.

What Skills and Qualifications Do I Need?
 

• Completion of a diploma or a related discipline – or a combination of education, training and experience deemed equivalent (preferably in data science/computer science/statistics).
• Demonstrated years of related experience.
• Proven experience in conducting research and analysis to identify data requirements, data sources, and modeling techniques to facilitate data gathering and analysis.
• Adaptability to rail operational planning and technologies as above mentioned. 
• Proficiency in Power BI, along with strong Excel skills, are highly valued. Experience with Python or R, for data analysis and scripting, as well as knowledge of SQL or an equivalent database language for managing large datasets from multiple sources is considered an asset.
   

Don’t Meet Every Requirement? 
 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.