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Added 1 month ago
M
Manager, Event Management & Observability
Metrolinx
Canada
- Full-time
Experience with instrumentation and automation approaches, including scripting/coding in one or more of: Python, JavaScript, SQL, YAML, Terraform HCL (or equivalent) for automation and…
Added 2 months ago
AC
Business Systems Analyst
Adastra Corporation
Toronto, ON
- Full-time
The successful candidate will leverage SQL, Python, and data analysis skills to identify insights, improve processes, validate data quality, and support informed decision-making. Working…
Added 1 month ago
AM
Mixed Signal Circuit Design Analysis & CAD Engineer ( Temporary 1 Year Contract)
Advanced Micro Devices, Inc
Markham, ON
- Temporary
The position also offers hands-on experience with industry-standard Electronic Design Automation (EDA) tools used for hardware analysis and verification at a conceptual level. You will…
Added 1 month ago
VC
AI Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
Architect zero-touch CI/CD pipelines with adversarial gating and AI-driven test automation
Added 2 months ago
S
Principal NPI Product Engineer
Semtech
Burlington, ON
- Full-time
Proficiency with statistical analysis tools such as JMP or Excel; scripting/automation in Python, TCL, or equivalent
Added 1 month ago
S&
Senior Piping Stress Engineer 2 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…our clients. Depending on the role, employees may use data, automation, artificial intelligence, and other digital tools to support research, analysis, engineering and design activities,…
Added 1 month ago
IF
Security Advisor PAM Specialist
Intact FC
Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…workplace where you can shape the future, win as a team and grow with…
Added 1 month ago
Design Verification Engineer, Annapurna Labs
Amazon
Toronto, ON
- Experience with industry standard tools and scripting languages (Python or Perl) for automation
Added 4 months ago
AM
3D IC and ADVANCED PACKAGING CAD ENGINEER
Advanced Micro Devices, Inc
Markham, ON
- Full-time
You have a passion for modern, complex processor architecture, digital design, and the automation that makes it scale. You are energized by the intersection of AI and CAD - whether that…
Added 2 months ago
AM
AI and Automation Software Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Design, develop, test, and deploy automation solutions using Python and other relevant programming languages.
Added 2 months ago
AM
SoC Data Path Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Proficiency in C/C++, Python, Perl, or similar languages for validation automation, debug tooling, and workflow optimization.
Added 2 months ago
AM
DFT Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…Technology and Engineering organization. CDFX has a global footprint with design teams located in several AMD offices in North America and Asia. Our mandate is to optimize and standardize…
Added 4 months ago
R
Staff Platform Engineer
Rivian
Vancouver, BC
- Full-time
Are you a Staff or Lead-level Platform Engineer passionate about developer experience (DevEx), build and release engineering, and robust infrastructure? We are looking for a hands-on expert…
Added 4 months ago
K
Manager, Data Platform(s) Architect, Data & AI
KPMG
Calgary, AB · Vancouver, BC
- Full-time
…develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 3 months ago
K
Senior Consultant, Financial Crimes - Data Analytics
KPMG
Ottawa, ON · Montreal, QC · ON · Toronto, Ontario
- Full-time
…develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 4 months ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
Working with tools such as Power BI, Tableau, Alteryx, SQL, Python, Power Platform, Copilot, ChatGPT Enterprise, or similar platforms.
Added 3 months ago
K
Manager, Financial Crimes- Data Analytics
KPMG
Ottawa, ON · Montreal, QC · ON · Toronto, Ontario
- Full-time
…develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 3 months ago
K
Senior Manager, Data Analysis & Audit Productivity
KPMG
Winnipeg, MB · Saint John, NB · Fredericton, NB · Moncton, NB · Sudbury, ON · Hamilton, ON · Parry Sound, ON · Kingston, ON · Sault Ste. Marie, ON · North Bay, ON · London, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Oakville, ON · Vaughan, ON · Waterloo, ON · Perth, ON · St. Catharines, ON · Swift Current, SK · Regina, SK · Saskatoon, SK · Vanderhoof, BC · Langley (District), BC · Prince George, BC · Fort St. John, BC · Victoria, BC · Chilliwack, BC · Abbotsford, BC · Vernon, BC · Kamloops, BC · Burnaby, BC · Vancouver, BC · Quesnel, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Edmonton, AB · Calgary, AB · Lethbridge, AB · ON · Langley, British Columbia · Kanata, Ontario
- Full-time
Intermediate proficiency in Python (or similar scripting languages) for data processing, automation, and analytical workflows
Added 3 months ago
K
Manager, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
KPMG
Montreal, QC · Quebec City, Quebec
- Full-time
As a Manager, Software Delivery Developer, you will combine hands-on technical leadership with team management and client delivery. You will lead development workstreams, guide architecture…
Added 3 months ago
K
Consultant, Financial Crimes - Data Analytics
KPMG
Ottawa, ON · Montreal, QC · ON · Toronto, Ontario
- Full-time
…develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 3 months ago
K
Senior Consultant, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
KPMG
Montreal, QC · Quebec City, Quebec
- Full-time
As a Senior Consultant, Software Delivery Developer, you will design and build high-quality software solutions while helping guide delivery teams and client stakeholders through technical…
Added 3 months ago
K
Consultant, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
KPMG
Montreal, QC · Quebec City, Quebec
- Full-time
As a Consultant, Software Delivery Developer, you will work with experienced technical professionals to build software solutions for clients. You will contribute to development, testing,…
Added 3 months ago
K
Senior Consultant, Software Delivery Developer
KPMG
Calgary, AB
- Full-time
As a Senior Consultant, Software Delivery Developer, you will design and build high-quality software solutions while helping guide delivery teams and client stakeholders through technical…
Added 3 months ago
K
Manager, Software Delivery Developer
KPMG
Calgary, AB
- Full-time
As a Manager, Software Delivery Developer, you will combine hands-on technical leadership with team management and client delivery. You will lead development workstreams, guide architecture…
Added 2 months ago
K
Senior Manager, SR&ED (Software Engineer)
KPMG
Vancouver, BC
- Full-time
Hands-on experience building software with AI coding agents and tools (Claude Code, Cursor, GitHub Copilot, Codex, MCP, custom skills/subagents, automation agents, and multi-agent…

Metrolinx

Manager, Event Management & Observability

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 26, 2026

Original job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in‑office position based at our 277 Front Street West, Toronto location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

Our I&IT Product Operations team is looking for a highly technical leader with deep hands-on experience designing, implementing, and operating enterprise monitoring, observability, and event management platforms. The ideal candidate has direct "hands-on-keyboard" experience configuring monitoring tools, deploying and managing agents and telemetry collection, building dashboards, tuning alerts, developing automations and integrations, and driving event correlation and noise reduction across large-scale hybrid and cloud environments.

This individual should possess a strong engineering mindset with practical experience onboarding applications and infrastructure into monitoring platforms, managing telemetry pipelines, integrating with ITSM and automation tools, and translating operational requirements into actionable observability solutions that improve service reliability and operational efficiency.

What will I be doing?

Provides strategic leadership and oversight to ensure monitoring and observability practices are consistently implemented across I&IT portfolios, projects, and vendor-delivered solutions.
Event normalization, enrichment, categorization, and severity mapping aligned to business criticality, service impact, operational priorities, and incident management processes.
Alert quality and effectiveness, including actionability, threshold management, noise reduction, suppression strategies, deduplication, correlation, escalation criteria, and continuous alert tuning.
Defines the minimum monitoring and observability baseline for systems entering production and drives adoption across I&IT and vendor-delivered solutions.
Creates a work environment aligned with Metrolinx’ goals to be a “best company to work for,” ensuring teams have the skills, resources, clarity, and support required.
Models corporate Values and Code of Ethics and sets a culture of accountability, continuous improvement, and collaboration.

What Skills and Qualifications Do I Need?

Completion of a university degree in Engineering, Computer Science, or a related discipline or advanced/specialized technical certification of equivalent years.
Demonstrated experience with significant job-related experience. This role requires a highly skilled professional combining depth and breadth in two disciplines (Development and Operations), as well as people leadership capabilities.
Cloud certifications (Azure), or Observability/Monitoring certifications, or SRE/DevOps-oriented training.
Leading transformational change, risk assessment, and maturity initiatives related to monitoring and observability; using lessons learned to drive measurable improvements.
Strong knowledge of IT service management and operations practices (event/incident/problem/change) and how observability supports operational outcomes.
Broad and deep technology knowledge across:
Cloud and hybrid environments, networking, compute, storage, and modern application stacks
Observability concepts: metrics/logs/traces, service health models, correlation, enrichment, dashboards, SLI/SLO patterns
Experience with instrumentation and automation approaches, including scripting/coding in one or more of: Python, JavaScript, SQL, YAML, Terraform HCL (or equivalent) for automation and platform integration.
Experience with monitoring/event management tooling and integration patterns (tool-to-tool, ITSM, CMDB/context enrichment, on-call/chatbots), including data pipeline considerations (scale, latency, retention).
Strong vendor management and contract governance skills; ability to define and enforce SLAs/OLAs, acceptance criteria, and performance outcomes.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-MM3

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More about this job

Responsibilities

The manager provides strategic leadership for monitoring and observability practices across I&IT portfolios and vendor-delivered solutions. They are responsible for ensuring alert quality, event correlation, and the implementation of robust telemetry pipelines to improve service reliability.

Requirements

Candidates must hold a university degree in Engineering, Computer Science, or a related discipline, or possess equivalent specialized technical certification. The role requires significant hands-on experience in designing and operating enterprise monitoring platforms, along with strong people leadership capabilities.

Skills

Observability
Event Management
Monitoring Tools
Cloud Environments
Hybrid Environments
Telemetry
Automation
ITSM
Python
JavaScript
SQL
Terraform
Vendor Management
Incident Management
Strategic Leadership
Service Reliability

Visa sponsorship

Not detected in the job text

Keywords

Observability
Monitoring
Event Management
Cloud
Hybrid
Telemetry
Automation
ITSM
Python
JavaScript
SQL
Terraform
Azure
SRE
DevOps
Incident Management
Vendor Management
Service Reliability
Infrastructure
Dashboarding
Alerting
CMDB
Networking
Compute
Storage
Metrics
Logs
Traces
SLI
SLO

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