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Added 2 months ago
Cybersecurity - Cloud Security - Senior Consultant
EY
Edmonton, AB · Vancouver, BC · Toronto, ON · Montreal, QC · AB · Calgary, AB
…Business Management, Information Systems, Computer Science, Engineering, and/or other related…
Added 2 months ago
JI
Cloud Administrator | Administrateur·rice infonuagique
Jesta I.S.
Montreal, QC
- Full-time
…Infrastructure-as-Code, monitoring, containerized workloads, data services, and cloud-hosted…
Added 1 month ago
R
Senior AI Engineer
RBC
Toronto, ON
- Full-time
…establish best practices, and advance the technical maturity of our engineering organization. You will collaborate with cross-functional teams to drive AI adoption and innovation across the…
Added 1 month ago
FC
Senior Analyst, Multi-Asset Class Solutions
Fiera Capital
Montreal, QC
- Full-time
Strong educational credentials with a quantitative background (financial engineering, actuarial, mathematics);
Added 2 months ago
V
Lead Full-Stack GenAI Engineer
Vancity
Vancouver, BC
- Full-time
…workflows, and modern web applications while helping shape engineering best practices across the AI function. Working closely with business, technology, data, and AI teams, you will…
Added 2 months ago
RC
Data Scientist
Rocket Companies
Windsor, ON
- Full-time
As the Data Scientist, you'll be responsible for performing exploratory data analysis, feature engineering and predictive modeling to provide actionable insights and strategic direction for…
Added 2 months ago
CI
UI Architect (MineStar Onboard) / Architecture UI (MineStar Onboard)
Caterpillar Inc.
Laval, QC
- Full-time
…continues to lead the industry in technological excellence and engineering…
Added 2 months ago
C
Full Stack Developer
CGI
Calgary, AB
- Full-time
Languages: Node.js/TypeScript, Java, C#, Python, or Go
Added 2 months ago
A(
Machine Learning Resident – Client: OpenCycle (12 month term)
Amii (Alberta Machine Intelligence Institute)
Edmonton, AB
- Full-time
…with backgrounds in ML research, project management, software engineering, and new product development. This is a rare opportunity to be mentored by world-class scientists and to develop…
Added 2 months ago
SS
RF Module Characterization Co-Op( Jan-Dec 2027)
Skyworks Solutions, Inc.
Ottawa, ON
- Full-time
…systems, execute RF test plans, collect and analyze statistical data, troubleshoot test issues, and document / report results. The ideal candidate is pursuing a degree in Electrical,…
Added 2 months ago
I
Optical Reliability Engineer
Inpho
Canada
- $125,000 to $170,000 CAD / year
- Full-time
You will work closely with Device Design, Epitaxy, Process Engineering, Packaging, Test, Failure Analysis, and external partners to understand failure mechanisms, define reliability…
Added 2 months ago
S
Software Architect - AI Accelerated Engineering Lead
Slalom
Calgary, AB
- Full-time
Lead with context engineering: Apply and guide strategies like prompt templating, embeddings, retrieval-augmented generation, and data grounding to ensure AI-driven development is accurate,…
Added 2 months ago
Intermediate AI Engineer
Price Industries Limited
Winnipeg, MB
Bachelor's degree in Computer Science, Software Engineering, Information Technology, Data Science, or a related field.
Added 2 months ago
A
Systems Engineer (Forward Deployed)
ANVIL
Ottawa, ON
- Full-time
…government-operated infrastructure, and design the integrations and data pipelines that connect our platform to the systems our customers depend on. This role owns both sides of the…
Added 2 months ago
EV
May 2027 Geographic Information Systems (GIS) Co-op
Elk Valley Resources
Calgary, AB
- $4,275 to $6,617 CAD / month
Support the Sustainable Development team and/or Environmental departments through GIS data acquisition, input, mapping and analysis
Added 2 months ago
P
SAP S/4HANA Data Management, Senior Manager (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
Bachelor’s or master’s degree in business, information technology, engineering, information systems, data management, or a related discipline.
Added 2 months ago
M
Manager, Event Management & Observability
Metrolinx
Canada
- Full-time
This individual should possess a strong engineering mindset with practical experience onboarding applications and infrastructure into monitoring platforms, managing telemetry pipelines,…
Added 4 months ago
M
Software Engineer – Threat Protection (Windows/C++)
McAfee
Waterloo, ON · UNAVAILABLE, Ontario
- Full-time
We are looking for an experienced C++ Software Engineer to join our engineering team. As part of the Windows Threat Protection Team, you will build high-quality Windows threat protection…
Added 2 months ago
AM
Mixed Signal Circuit Design Analysis & CAD Engineer ( Temporary 1 Year Contract)
Advanced Micro Devices, Inc
Markham, ON
- Temporary
…improve the efficiency, accuracy, and scalability of circuit data analysis. Furthermore, you will gain experience leveraging Artificial Intelligence (AI) technologies to enhance automation…
Added 2 months ago
QP
Director, Data Solutions
QuadReal Property Group
Toronto, ON
- Full-time
Hands-on engineering and BI expertise, with direct experience building data models and BI solutions and the technical depth to set standards and review complex work (dbt, SQL, Python, DAX)
Added 2 months ago
VC
AI Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
You'll embed directly in our engineering team, working hands-on inside our .NET codebase and broader product suite. Your mission is to act as an organizational force multiplier - turning…
Added 2 months ago
Senior Consultant - Fraud Analytics
EY
Toronto, ON
Contribute to data preparation, feature engineering, and model monitoring activities that support sustainable fraud analytics programs.
Added 2 months ago
C
Senior Software Engineer, AI
Calabrio
Remote, Canada
- Remote
…applications, agentic AI systems, applied machine learning, backend engineering, data pipelines, evaluation, and production operations. You will turn AI capabilities into reliable business…
Added 2 months ago
C
Senior Software Developer
Cavtera
Ottawa, ON · Kanata, ON
- Full-time
Set the standard for data engineering: Design and optimize complex SQL, Python, and TypeScript data models and pipelines, while establishing strong practices around pipeline health and…
Added 2 months ago
D
Senior Software Developer, Full-Stack (Client experience)
Dialogue
Montreal, QC
- Full-time
Your role as Senior Software Developer, Full-Stack

Metrolinx

Manager, Event Management & Observability

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Aug 26, 2026

Original job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in‑office position based at our 277 Front Street West, Toronto location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

Our I&IT Product Operations team is looking for a highly technical leader with deep hands-on experience designing, implementing, and operating enterprise monitoring, observability, and event management platforms. The ideal candidate has direct "hands-on-keyboard" experience configuring monitoring tools, deploying and managing agents and telemetry collection, building dashboards, tuning alerts, developing automations and integrations, and driving event correlation and noise reduction across large-scale hybrid and cloud environments.

This individual should possess a strong engineering mindset with practical experience onboarding applications and infrastructure into monitoring platforms, managing telemetry pipelines, integrating with ITSM and automation tools, and translating operational requirements into actionable observability solutions that improve service reliability and operational efficiency.

What will I be doing?

Provides strategic leadership and oversight to ensure monitoring and observability practices are consistently implemented across I&IT portfolios, projects, and vendor-delivered solutions.
Event normalization, enrichment, categorization, and severity mapping aligned to business criticality, service impact, operational priorities, and incident management processes.
Alert quality and effectiveness, including actionability, threshold management, noise reduction, suppression strategies, deduplication, correlation, escalation criteria, and continuous alert tuning.
Defines the minimum monitoring and observability baseline for systems entering production and drives adoption across I&IT and vendor-delivered solutions.
Creates a work environment aligned with Metrolinx’ goals to be a “best company to work for,” ensuring teams have the skills, resources, clarity, and support required.
Models corporate Values and Code of Ethics and sets a culture of accountability, continuous improvement, and collaboration.

What Skills and Qualifications Do I Need?

Completion of a university degree in Engineering, Computer Science, or a related discipline or advanced/specialized technical certification of equivalent years.
Demonstrated experience with significant job-related experience. This role requires a highly skilled professional combining depth and breadth in two disciplines (Development and Operations), as well as people leadership capabilities.
Cloud certifications (Azure), or Observability/Monitoring certifications, or SRE/DevOps-oriented training.
Leading transformational change, risk assessment, and maturity initiatives related to monitoring and observability; using lessons learned to drive measurable improvements.
Strong knowledge of IT service management and operations practices (event/incident/problem/change) and how observability supports operational outcomes.
Broad and deep technology knowledge across:
Cloud and hybrid environments, networking, compute, storage, and modern application stacks
Observability concepts: metrics/logs/traces, service health models, correlation, enrichment, dashboards, SLI/SLO patterns
Experience with instrumentation and automation approaches, including scripting/coding in one or more of: Python, JavaScript, SQL, YAML, Terraform HCL (or equivalent) for automation and platform integration.
Experience with monitoring/event management tooling and integration patterns (tool-to-tool, ITSM, CMDB/context enrichment, on-call/chatbots), including data pipeline considerations (scale, latency, retention).
Strong vendor management and contract governance skills; ability to define and enforce SLAs/OLAs, acceptance criteria, and performance outcomes.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-MM3

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More about this job

Responsibilities

The manager provides strategic leadership for monitoring and observability practices across I&IT portfolios and vendor-delivered solutions. They are responsible for ensuring alert quality, event correlation, and the implementation of robust telemetry pipelines to improve service reliability.

Requirements

Candidates must hold a university degree in Engineering, Computer Science, or a related discipline, or possess equivalent specialized technical certification. The role requires significant hands-on experience in designing and operating enterprise monitoring platforms, along with strong people leadership capabilities.

Skills

Observability
Event Management
Monitoring Tools
Cloud Environments
Hybrid Environments
Telemetry
Automation
ITSM
Python
JavaScript
SQL
Terraform
Vendor Management
Incident Management
Strategic Leadership
Service Reliability

Visa sponsorship

Not detected in the job text

Keywords

Observability
Monitoring
Event Management
Cloud
Hybrid
Telemetry
Automation
ITSM
Python
JavaScript
SQL
Terraform
Azure
SRE
DevOps
Incident Management
Vendor Management
Service Reliability
Infrastructure
Dashboarding
Alerting
CMDB
Networking
Compute
Storage
Metrics
Logs
Traces
SLI
SLO

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