Senior HR Technology Specialist

Contract long term up to 14 months

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our HR Services & Technology Office is looking for a Senior HR Technology Specialist to join the team. Reporting to the Manager, HR Technology, you will be responsible for providing oversight on employment and workforce structure data and guide development on changes that support the end-to-end HR and HR system processes. This role provides expert troubleshooting and support in resolving data issues and root cause analysis for any escalated technical problems across the various Oracle HCM Cloud modules, with a particular focus on Benefits and Performance & Talent Management.

What will I be doing?

• Provide detailed and expert level functional and technical support in specific HR systems and applications. Responsible for providing ongoing development and maintenance of systems to ensure the proper functionality and data integrity.
• Analyze and report on key performance metrics for HR system functions ensuring consistent reporting, forecasting, and the analysis of issues.
• Conduct assessment of HCM data (performance and talent management, benefits, position management, and employment life cycle data points) to deliver actionable insights that drive improvements and provide input into the development of dashboards and performance measures.
• Recommend, in consultation with HR COE’s, additional system/process enhancements, in response to changing business requirements, for HR Applications.
• Assess system impacts arising from reorganizations, collective agreement/policy changes and determine system changes to existing workforce structure data or functionality.
• Create and maintain training materials for all HR staff on talent data technical functionalities and end-to-end performance and benefits management processes.

What Skills and Qualifications Do I Need?

• Completion of a diploma in Human Resources or related field – or a combination of education, training and experience deemed equivalent; training specific to Oracle applications would be an asset.
• Demonstrated years of progressive experience/training in a functional HR role with a strong focus on HR technology and systems.
• Demonstrated experience in the performance management process of an HR environment including experience with workforce structures and data management and analytics. 
• Demonstrated experience with the Oracle HCM Performance & Talent Management and Benefits modules would be a strong asset.
• Proven ability to advise on best practices, support data-driven decision-making, and translate evolving business needs into scalable system solutions that enhance operational effectiveness.
• Established track record of leading or supporting HR system projects, and collaborating cross-functionally with HR, IT, and business stakeholders to deliver integrated solutions that improve data quality, user experience, and process efficiency.
• Advanced proficiency in MS Office applications, particularly Excel, for data analysis and reporting. Experience working with workforce management systems, with an understanding of performance measurement practices and key performance indicators (KPIs) to support data-driven HR insight.
• Working knowledge of a broad range of Human Resources and related functions including benefits administration, position management, and performance management, along with understanding core data integrations and dependencies.
• Problem solving, analytical, decision making, and organizational skills to analyze system requirements and lead changes and updates to the HRMS.
• Critical-thinking skills to identify trends in data and provide insight into results and outline recommendations.

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.