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Added 1 min ago
Service Lead Foreman
Premier Equipment
Listowel, ON
$33.98 to $42.91 CAD / hour
Full-time
…customer expectations are exceeded. You’ll support the Service Manager in maximizing team productivity, managing budgets, and maintaining high levels of customer satisfaction. This role is…
Added 1 min ago
Strategic Account Manager
Fidelity Canada
Mississauga, ON · Toronto, ON
Full-time
Reporting into the Strategic Account Management, VP, the Strategic Account Manager will be the central point of contact and relationship lead for an assigned group of FCC Clients. This role…
Added 1 min ago
Product Manager - Loyalty and Value Proposition
Servus Credit Union
Calgary, AB · Edmonton, AB
Full-time
We are hiring for a full-time Product Manager - Loyalty and Value Proposition to join our Products, Pricing & Loyalty Team!
Added 1 min ago
Educator/Key Holder
Tokyo Smoke
Happy Valley-Goose Bay, NL
Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 1 min ago
Educator/Key Holder
Tokyo Smoke
Winnipeg, MB
Part-time
Reporting to the Store Manager, Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member…
Added 1 min ago
Product Management , Staff
Synopsys
Vancouver, BC
…co-packaged optics, foundries, AR/VR, and quantum computing…
Added 1 min ago
Deputy Program Manager, Airborne MAISR Program
General Dynamics Missions System International
Ottawa, ON
$105,000 to $135,000 CAD / year
Full-time
We are currently hiring for a Deputy Program Manager (DPM) to support our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a…
Added 16 mins ago
Manager, VWAP Des
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
ON · Ontario, Canada
$84,092 to $121,173 CAD / year
Full-time
…difference in the lives of victims and witnesses. As the VWAP Manager, you will lead a dedicated group of professionals across multiple communities, fostering an environment of inclusion,…
Added 16 mins ago
Site Security Manager
RHEA Canada
AB · Edmonton, AB
Contract
RHEA continues to grow: we are looking for a Site Security Manager to support our work in Edmonton at Edmonton International Airport
Added 16 mins ago
Marketing and Communications Project Officer
Electricity Human Resources Canada (EHRC)
Ottawa, ON
Contract
Reports to: Marketing and Communications Manager
Added 16 mins ago
Bilingual Product Manager
TekStaff IT Solutions
Toronto, ON
Contract
TekStaff's Client has a current vacancy for "Bilingual Product Manager"
Added 16 mins ago
Enterprise Integration Developer
Flexstaf I.T. Inc.
Toronto, ON · Greater Toronto Area, Canada
Contract
Ecosystem Knowledge: Experience integrating enterprise applications, including CRM, ERP, asset management, training management, document management, and regulatory/compliance systems.
Added 16 mins ago
Expert Infrastructures et Intégration TI
DELAN - IT Talent Solutions
Montreal, QC
Full-time
Maîtrise des interfaces de programmation d’applications (API)
Added 16 mins ago
Procurement Coordinator - Contract
The Beer Store
Bolton, ON
Contract
We are currently searching for a Procurement Coordinator, reporting to the Manager, Procurement. This vacancy is a full-time, 12-month contract opportunity. The Procurement Coordinator is…
Added 16 mins ago
Manager, Accounting (CPA)
Emburse
Toronto, ON
Full-time
We are seeking an experienced, detail-oriented Accounting Manager (CPA required) to lead essential technical accounting functions, manage external and statutory audits, and oversee direct…
Added 16 mins ago
Manager, DevOps & App Support
Michael Page
Markham, ON
$105,000 to $115,000 CAD / year
Full-time
Lead the DevOps and support function responsible for the stability, availability, and continuous improvement of digital applications, travel systems, MuleSoft integrations, and ERS…
Added 16 mins ago
Information Technology Business Analyst
Canada Cartage
Mississauga, ON
Full-time
Located in Mississauga and reporting to the Manager, Transportation Systems, the Business Analyst will work closely with the IT Project Manager on a large and small projects. The individual…
Added 17 mins ago
Program Manager - Connecting to Careers in Biomanufacturing & Smart Manufacturing
ACCES Employment
Brampton, ON · Mississauga, ON · Toronto, ON
Job Title: Program Manager, Connecting to Careers in Biomanufacturing & Smart Manufacturing
Added 17 mins ago
Software & Integrations Developer (CRM)
Quadra
Vaudreuil-Dorion, QC
Reporting to the Commercial Applications Manager, you will be hands-on with Apex, Flows, Lightning, integrations, and releases. You will work closely with the business, the data, and the…
Added 17 mins ago
Retail Floor Supervisor - Kitchener (Full-Time)
Talize Inc / Recycling Rewards
Kitchener, ON
Full-time
…include an interview and meet-and-greet with the Store’s General Manager (GM) and Assistant General Manager (AGM), as well as an overview of store operations and…
Added 31 mins ago
Testing Centre Information Management Specialist
Mohawk College
Hamilton, ON
Consult and initiate, as needed, close communication with the Manager to assist in the preparation, manipulation, retrieval, compilation and analysis of data as required for various…
Added 31 mins ago
Senior Data Implementation Engineer
Odaia Intelligence Inc.
Toronto, ON
Full-time
As a Senior Data Implementation Engineer reporting to the Manager, Technical Implementations, you will play a critical role in configuring and implementing our AI-driven platform to enable…
Added 31 mins ago
Manager, Capital Markets Performance Management
RBC
Toronto, ON
Full-time
Advanced user proficiency with computer applications, such as Excel and PowerPoint, spreadsheet/financial accounting skills, and any other related accounting software
Added 31 mins ago
Senior Relationship Manager, Real Estate, SME
RBC
Blainville, QC
Full-time
Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )
Added 31 mins ago
Associate Health and Wellness Manager
Cogir Senior Living
Mississauga, ON · The Beechwood
Full-time
Our next Associate Health and Wellness Manager is the perfect role for an experienced nurse who is ready to become a leader. Under the leadership of the Health and Wellness Manager, you…

Metrolinx

Senior Manager, I&IT Site Reliability Engineering & Operations

277 Front Street West, Toronto, ON, M5V 2X4, Canada

Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Oct 1, 2026

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Applications open in a new tab.

Original job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

I&IT ONLY: Metrolinx's Innovation and Information Technology group supports female team members via "Go Tech Women" an affinity group for women in Information Technology, led by our Chief Information Officer.

If you enjoy technology and innovation, value diversity, appreciate work/balance and are looking for an opportunity to make a better world via public service, Metrolinx would like to hear from you!

The SRE and Operations embed resilience, recoverability, and operational excellence across Metrolinx I&IT services. Through continuous delivery, infrastructure as code, proactive observability, and tested disaster recovery capabilities, the function reduces operational risk and enables rapid recovery from major outages, cyber incidents, and disruptions.

What will I be doing?

Drive SRE & Operations Leadership: Lead, coach, and direct engineering teams responsible for day-to-day infrastructure operations, platform reliability, data center management, and disaster recovery.
Hands-On Leadership Role: Operate as a hands-on technical leader who remains actively engaged in architecture, engineering decisions, operational problem-solving, incident response, and delivery execution while leading and developing the team.
Establish Operating Models & Standards: Build and govern the organization’s SRE operating model, priorities, and cloud reliability standards covering availability, scalability, recoverability, and operational support across public and hybrid cloud environments.
Govern Cloud & Infrastructure Reliability: Define production readiness criteria and operational acceptance guardrails for new or materially changed services, ensuring architecture, monitoring, logging, alerting, security controls, and recovery automation are fully validated prior to release.
Manage Service Health: Define Service-Level Indicators and Service-Level Objectives for critical services to balance deployment velocity with platform stability.
Direct Incident Response & Post-Incident Learning: Lead major incident response efforts to restore disrupted services rapidly and facilitate post-incident reviews to ensure root causes are remediated and tracked through engineering backlogs.
Day-to-Day Operations: Oversee day-to-day data centre operational management, including HPE Synergy, Hyper-V, VMware, SAN/NAS storage configuration, F5, NetScaler, file servers, database enablement (Oracle Data Guard, SQL Always On, Oracle ExaCC), data backup, networking integration (Cisco ACI and Firepower, Palo Alto Firewalls) and physical infrastructure tuning.
Proactively Manage Infrastructure Risk: Direct reliability risk assessments, capacity forecasting, and controlled resilience testing including but not limited to multi-region, availability-zone, network, and identity failure scenarios to eliminate single points of failure.
Steward Budgets: Support the governance and allocation of an annual capital budget, managing operational and capital budgets to meet product roadmap objectives within financial constraints.
Govern Vendor Relationships: Direct vendor deliverables, evaluate technology proposals, participate in contract negotiations, and establish Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) with strategic partners.
Build a Culture of Innovation & Excellence: Build high-performance team capabilities in automated operations, infrastructure as code, and SRE disciplines.
Flexible Hours: Preparedness to occasionally work outside regular business hours including evenings and weekends during emergency major incidents or urgent technology deployments.

What Skills and Qualifications Do I Need?

Education Completion of a degree in Computer Science, Information Systems, Business Administration, Engineering, or a related discipline.

Certifications

Microsoft Certified Azure Solutions Expert, Azure DevOps Engineer, or Equivalent is an asset.
Cisco Certified Network Professional (CCNP) is an asset.
Certified Information System Security Professional is an asset.
Certified Kubernetes Administrator is an asset.
Information Technology Infrastructure Library (ITIL) Foundations is an asset.
Agile certification (Agile Certified Professional, Certified Scrum Product Owner) is an asset.
Project Management Professional (PMP) or PRINCE2 is an asset.

Professional Experience & Technical Mastery

Progressive Leadership: Demonstrated years of progressively responsible experience in infrastructure operations, platform engineering, cloud engineering, or SRE within a large-scale service delivery environment, including leadership of technical teams and complex operational programs.
Large-Scale Azure Cloud Migration: Hands-on experience leading large-scale cloud migrations from on-premises environments to Microsoft Azure, including migration planning, architecture, execution, risk management, cutover, and operational transition.
SRE & Cloud Practice: Deep knowledge of Site Reliability Engineering frameworks, dynamic resource management, service quotas, autoscaling, infrastructure as code (IaC), policy as code, and cloud cost optimization.
Relationship Management: Exceptional communication, facilitation, and negotiation skills to brief executive leadership, influence internal stakeholders, manage vendor contracts, and introduce modern methodologies (DevOps, Lean, Agile).

Core Technologies (Including but not limited to)

Cloud Platforms: Microsoft Azure, Copilot, Exchange Online, Teams, SharePoint, etc.
DC Infrastructure: VMware, Hyper-V, HPE compute and storage, and Brocade SAN.
Network & Application Delivery: Palo Alto Firewalls, F5, Citrix NetScaler, Fortinet SD-WAN, and Infoblox.
Identity & Security: Microsoft Active Directory, Zscaler, Microsoft Entra ID, Okta, Microsoft Defender, and CyberArk Privilege Cloud.
Cloud Operations, Automation & Observability: Grafana, ServiceNow, Terraform, Ansible, and GitHub.
Operating Systems & Management Platforms: Red Hat Enterprise Linux, Windows Server, SCVMM, SCCM, and Red Hat Satellite.
DR Solutions: Hands-on experience implementing enterprise recovery technologies, including Azure Cloud DR, Cisco ACI multisite, Zerto, Hyper-V, Oracle Data Guard, SQL Always On, F5 application delivery gateway, and related replication solutions.
Process Acumen: Understanding of project management practices, ITIL frameworks, risk and business impact analysis (BIA), etc.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:
Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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More about this job

Responsibilities

The Senior Manager will lead engineering teams in managing infrastructure operations, platform reliability, and disaster recovery while driving SRE standards and cloud migration strategies. They are responsible for governing operational models, managing vendor relationships, and ensuring service health through proactive observability and incident response.

Requirements

Candidates must possess a degree in Computer Science, Engineering, or a related field and have extensive experience in infrastructure operations and cloud engineering. Strong leadership skills and technical mastery in Azure, networking, and SRE frameworks are essential for this role.

Skills

Site Reliability Engineering
Cloud Migration
Azure
Infrastructure as Code
Disaster Recovery
Leadership
Incident Response
Data Center Management
Kubernetes
Networking
Automation
Observability
Vendor Management
Budgeting
DevOps
Agile

Benefits

Equity, diversity and inclusion initiatives
Professional development
Work-life balance

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Azure
Infrastructure as Code
Disaster Recovery
Cloud Migration
VMware
Hyper-V
Cisco ACI
Palo Alto Firewalls
Kubernetes
ITIL
DevOps
Agile
ServiceNow
Terraform
Ansible
GitHub
Red Hat Enterprise Linux
Oracle Data Guard
SQL Always On
F5
NetScaler
Microsoft Entra ID
Okta
CyberArk
Capacity Forecasting
Operational Excellence
Budget Management
Vendor Management
Incident Response

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