Senior Manager, Program Controls

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. 

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Capital Projects Group (CPG) workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

Our Program Delivery team within CPG Rapid Transit is seeking a Senior Manager to join the team. In this role, you will lead the day-to-day oversight and direction of a team of Controls and Performance professionals supporting program-level controls performance functions. This includes providing oversight and assurance across the CPG Rapid Transit portfolio, including subway and LRT projects. You will work closely with a team of controls professionals, including scheduling, cost control and budgeting, risk management, change management, quality, and reporting, you will be responsible for leading the overall performance management, and governance of program controls. This role ensures effective coordination of these disciplines to support the successful delivery of projects on time, on budget, and to the required quality standards.

Additionally, you will provide timely insights and advice on project performance trends from a control’s perspective, while supporting the development and implementation of recovery strategies where needed

What will I be doing?

• Ensure consistent implementation of Program Controls processes, procedures and standards across the Rapid Transit Program and its projects, aligned with CPG requirements, and lead or contribute to lessons learned and continuous improvement initiatives.

• Lead Program-level performance management and assurance across cost, schedule, risk, reporting and key interfaces, challenging project performance, forecasts, assumptions, mitigation strategies and recovery plans to identify emerging issues and support resolution.

• Establish and oversee integrated controls reporting to provide reliable, timely and decision-ready insights into budgets, actuals, forecasts, schedule performance, key milestones, risk exposure and cross-project dependencies throughout the project lifecycle.

• Establish and maintain effective working relationships with Project Delivery Teams, Project Controls leaders, functional departments and Program leadership to strengthen integration, consistency and accountability across the Rapid Transit portfolio.

• Oversee submittals management and information control activities, ensuring alignment with established policies, procedures, stakeholders management principles and project requirements, and supporting the accuracy, traceability, accessibility and appropriate retention of Program information.

• Partner with Project Controls and functional leads, including Cost, Schedule, Risk, Reporting and Value Management, to deliver an integrated controls and assurance approach, ensuring that performance information is consistent, risks and interfaces are visible, and interdependencies are appropriately managed.

• Engage regularly with Project Delivery Teams to review performance, challenge variances and underlying assumptions, identify root causes and assess the effectiveness of corrective actions, promoting consistent, effective and value-adding controls practices across the Program.

• Identify cross-project trends, emerging risks, interface issues and systemic control gaps, escalating material concerns and recommending targeted reviews, deep dives or improvement actions where additional Program-level oversight is required

What Skills and Qualifications Do I Need?

• Bachelor’s degree in construction management, engineering, project management, or related technical field 

• Demonstrated experience with increasing responsibility in the Management of Project Controls on large projects, Transportation project experience and specifically transit experience are an asset. 

• Experience across a range of project delivery methods, including Design-Build, Design-Bid-Build, AFP delivery and progressive contracting strategies such as Progressive Design Build and Alliances  

• Active membership or accreditation in AACE, PMI, or similar association is an asset. 

• Strong practical knowledge of Project Controls principles, processes and practices, with the ability to apply them effectively at the project and program levels. 

• Demonstrated ability to make sound, well-reasoned decisions in high pressure and fast-paced environments. 

• Demonstrated ability to manage competing priorities and the objectives of internal and external stakeholders, assess materiality, and focus attention on issues requiring management action. 

• Excellent problem solving and influencing and relationship-building skills to establish effective working relationships, build trust, negotiate and deal with a variety of contacts both internal and external to the organization, gain cooperation from individuals not under direct authority and work independently with minimal supervision.

• Ability to communicate/interface effectively with senior management (e.g. CEO and CCO) and external stakeholders (e.g. Government representatives and Delivery Partners) including the ability to present complex information clearly and concisely and engage confidently with senior leadership

• Ability to build effective working relationships with, engage and influence a wide variety of portfolio, program and project resources including but not limited to Engineers, Project Controls Professionals, Project Managers and External Stakeholders, to support alignment and drive action.

• Excellent leadership skills to motivate a team, set high standards and clear expectations, manage expectations and outputs and foster accountability and collaboration. 

• Excellent oral, written and interpersonal skills with demonstrated success working effectively and collaboratively in a large, integrated, matrix team environment and building effective relationships at all levels of the organization.

• This role will require regular presence at Rapid Transit project offices within the GTHA. 

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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