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Added 8 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
We are looking for a Parts Lead to support the day-to-day operation of our Parts departments at each of our locations in Avonlea, Radville, Estevan, Oxbow and Redvers. This hands-on role is…
Added 8 mins ago
MT
Senior Broker
Midland Transport
Dorval, QC
- Full-time
Lead client interactions, responding to inquiries, rate requests, and time-sensitive communications.
Added 23 mins ago
TS
LC Associate CONV - Associé(e), centre logistique (LC)
TD SYNNEX Canada ULC
Richmond, BC
- Full-time
Logistics Center (LC) Associate is responsible for all products being received and/or shipped out of the company with the established Service Level Agreements (SLA) set by the department.…
Added 23 mins ago
I
Lead Field Service Technician
Intelligrated
Calgary, AB
- Full-time
As a Lead Field Service Technician here at Intelligrated, you will have the opportunity to lead and manage a team of field service technicians, providing technical guidance and support.…
Added 23 mins ago
AC
Spécialiste De La Gestion De Projet/Project Management Specialist
Aston Carter
Longueuil, QC
- $50 to $65 CAD / hour
- Contract
Lead and coordinate pre-execution project activities, including gathering data, validating assumptions, and preparing supporting analyses.
Added 53 mins ago
MM
Executive, Inside Sales
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Added 53 mins ago
NG
Data Center Technician Toronto
nesevo Group
Toronto, ON
- Part-time
…With our 360° approach -- spanning procurement, manufacturing, logistics, installation, patching, and testing -- we deliver seamless solutions for our customers worldwide. We're currently…
Added 1 hour ago
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Senior Procurement Buyer - 6 Month Contract
Puratos
Mississauga, ON
- Full-time
Support or lead special projects as required; this could include things such as HQ-led initiatives, meeting global objectives. ESG implementation, and continuous improvement projects.
Added 1 hour ago
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Team Lead, Warehouse - Table Rock Complex
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Added 1 hour ago
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Senior Procurement Buyer - 6 Month Contract
Puratos
Chilliwack, BC
- Full-time
Support or lead special projects as required; this could include things such as HQ-led initiatives, meeting global objectives. ESG implementation, and continuous improvement projects.
Added 1 hour ago
TS
Import and Logistics Coordinator
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Our client, an established automotive wholesaler in Calgary, is looking for an organized and detail-oriented Import & Logistics Coordinator to manage international purchasing and inbound…
Added 1 hour ago
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Operations Manager
GFL - Sewer Technologies Division
Winnipeg, MB
- Full-time
…leads a multi-shift workforce, streamlines inbound/outbound logistics, and aligns daily operations with corporate safety, financial, and commodity quality…
Added 1 hour ago
US
aide livreur
UPS Supply Chain Solutions
Trois-Rivières, QC · CA - TROIS RIVIERES CENTER (PQTRO)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
US
Seasonal Personal Vehicle Driver
UPS Supply Chain Solutions
Winnipeg, MB · CA - WINNIPEG CENTER (MBWIN)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
FR
Freight Dispatcher
Fraserway RV
Abbotsford, BC
- Full-time
…clear communication. Behind every successful delivery is a logistics team making sure drivers, equipment, and schedules are…
Added 1 hour ago
US
Automotive Mechanic
UPS Supply Chain Solutions
Brossard, QC · CA - BROSSARD BUILDING (PQBRO)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
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(CAN) Stocking 3 Team Lead
Walmart
Smiths Falls, ON
- Full-time
5. Review completed schedules with People Lead.
Added 1 hour ago
JS
Retail Operations & Planning
Jaybird Studios
Vancouver, BC
- Part-time
…and for each other. They’re the standard we hold, the way we lead, and the reason our studios feel the way they…
Added 1 hour ago
MT
Class 1 P&D Tractor Driver - $2,500 Sign-On Bonus
Midland Transport
Corner Brook, NL
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 1 hour ago
SE
Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Montreal, QC
- Full-time
Lead commercial evaluations and negotiations, partnering closely with technical experts to align specifications, manage risks, and secure competitive, high‑quality solutions that meet…
Added 1 hour ago
SE
Commodity Manager / Spécialiste senior en approvisionnement
Siemens Energy
Oakville, ON
- Full-time
Lead commercial evaluations and negotiations, partnering closely with technical experts to align specifications, manage risks, and secure competitive, high‑quality solutions that meet…
Added 1 hour ago
Bulk Packaging Operator T1
Factors Group of Nutritional Companies
Kelowna, BC
The opportunity to work with great people, the ability to influence and lead change within a company dedicated to continuous improvement
Added 1 hour ago
Lead Operator, Rail - NGL
Wolf Midstream
AB · Strathcona County, AB
Wolf is looking to fill the position of Lead Operator in the WFS Rail Operation Team. Under the general direction of the Supervisor, Rail, this position is responsible for the efficient and…
Added 1 hour ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Full-time
Area Team Lead position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area.…
Added 2 hours ago
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Train Conductor - Relocation
CN
Calgary, AB
- Full-time

Metrolinx

Senior Manager, Regional Control

155 Cornwall Road, Oakville, ON, L6H 0E7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.

We support this commitment by providing:

Competitive Pension Plan
Employee learning & development programs and reimbursement
Recognition of prior Public Service for Vacation Entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up, lactations accommodation and childcare partnerships
Menopause Policy
Employee Resource Groups

Network Operations is seeking a Senior Manager Regional Control to provide leadership, support and direction for the 24/7 Metrolinx operation. Within the NOC, this position will ensure safe, fast, on-time, customer-first focus, and high-quality commuter transportation within the Greater Toronto and Hamilton Area (GTHA).

What will I be doing?

This function will provide 24-hour support within the NOC.
Provide continuous leadership and oversight of Network Operations, with a primary focus on incident management, enterprise escalation, and operational continuity.
Serve as the primary escalation point to senior leaders and executives during major or severe incidents, regardless of the incident’s source or nature.
Apply a consistent incident‑management approach when incidents present risk to safety, significant operational impact, or potential for negative media or reputational exposure.
Act as the key liaison between senior leadership and the NOC, ensuring timely, accurate flow of information and direction between executives and operational teams.
Assess incidents in real time to determine severity, enterprise impact, and appropriate escalation pathways.
Communicate incident details with the on‑duty NOC Director and engage the Emergency Management team when required, taking direction as provided.
Analyze operational, safety, and reputational factors to support informed executive decision‑making.
Issue Tier One enterprise communications and lead Critical Incident Briefs to provide situational updates, obtain senior leadership direction, and communicate decisions to Incident Command and operational teams.
Establish and maintain structured business cycle meetings with on‑scene Incident Commanders.
Request activation of the Emergency Operations Centre (EOC) when required.
Ensure all decisions, actions, and updates are accurately documented in the Control Log.
Provide 24‑hour leadership and support within the NOC.
Direct incident recovery and emergency response activities, ensuring coordinated communication with internal business units, customers, external railways, emergency services, and partner agencies.
Plan and ensure adequate resource coverage across all shifts, including contingencies during major incidents and service disruptions.
Oversee daily NOC operations and performance to meet customer, enterprise, and leadership expectations.
Monitor the performance of operational information systems to ensure accurate and timely service delivery data and decision support.
Direct operational planning by monitoring system performance, key performance indicators, trends, forecasts, and best practices.
Lead post‑incident recovery debriefs and service reviews to drive continuous improvement and improve future service outcomes.
Review technical and functional reports related to planned operational changes to identify risks to service delivery, safety, and customer experience.
Lead change management associated with new or expanded services, systems, and operating models to ensure seamless integration and service continuity.
Monitor and update standard operating procedures to align with evolving operational, regulatory, and enterprise requirements.
Stay informed of legal and regulatory changes impacting NOC operations and oversee implementation of required policy and process updates.
Plan operational strategies to support service growth and network expansion.
Provide operational expertise and input into reports, briefings, and presentations for senior leadership.
Monitor passenger and service delivery trends to ensure operations are safe, effective, efficient, and financially responsible.
Recommend operational improvements, adjusted schedules, and service enhancements based on performance analysis.

Qualifications

Completion of a degree in Business Administration, Transportation Planning, or a related discipline, or an equivalent combination of education, training, and experience.
Demonstrated progressive leadership experience in public transit, light or heavy rail operations, transportation engineering, and customer service, preferably within a public sector and/or unionized environment.
Knowledge of applicable legislation and railway operating rules related to railway, environmental, public, and employee safety.
Knowledge of transportation, engineering, and planning principles to identify operational risks or inadequacies, evaluate plans developed by others, and apply appropriate rail transportation analytical tools.
Knowledge of safety reporting requirements and Safety Management Systems (SMS), including the ability to identify, assess, document, and escalate safety‑related risks, incidents, and trends within a rail or transit operating environment.
Experience with operational and emergency communications, including coordinating timely, clear, and accurate information flow during incidents to internal leadership, frontline operations, emergency management partners, and external stakeholders.
Experience managing rail operations within a control centre environment is an asset.
Knowledge of Human Resources legislation (e.g., Employment Standards Act, Occupational Health & Safety Act).
Demonstrated leadership skills to manage, mentor, and develop teams, including experience applying collective agreement provisions to monitor and manage employees and contractors.
Knowledge and understanding of information technology capabilities, as well as budget planning and monitoring processes.
Understanding of project management principles and practices to lead cross‑functional teams and consultants managing concurrent initiatives, ensuring adherence to timelines and performance objectives.
Strong interpersonal, oral, written, and presentation skills to support the preparation and delivery of reports, briefings, operational analyses, and recommendations to technical and non‑technical audiences.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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More about this job

Responsibilities

The Senior Manager, Regional Control provides 24/7 leadership and oversight for the Network Operations Centre, focusing on incident management and operational continuity. They act as the primary escalation point for senior leadership and ensure safe, efficient, and high-quality commuter transportation services.

Requirements

Candidates must possess a degree in Business Administration, Transportation Planning, or a related field, along with progressive leadership experience in public transit or rail operations. Strong knowledge of safety management systems, emergency communications, and relevant legislation is required.

Skills

Incident management
Leadership
Operational continuity
Safety management systems
Emergency response
Change management
Rail operations
Performance monitoring
Strategic planning
Communication
Risk assessment
Budget planning
Project management
Regulatory compliance
Team mentorship

Benefits

Competitive Pension Plan
Employee learning and development programs
Vacation entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up
Lactations accommodation
Childcare partnerships
Menopause Policy
Employee Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
Incident Management
Rail Operations
Safety Management Systems
Emergency Management
Change Management
Public Transit
Transportation Planning
GTHA
Metrolinx
Operational Continuity
Escalation Management
Performance Indicators
Regulatory Compliance
Project Management
Budget Planning
Leadership
Risk Assessment
Service Delivery
Stakeholder Management

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