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Added 1 hour ago
MI
Sr. Specialist Enterprise Solution Architect (m|w|x)
Magna International
Aurora, ON
- Full-time
Strong understanding of enterprise application landscapes, application and integration architectures, APIs, data flows, and hybrid IT environments (on-premises and cloud); experience with…
Added 1 hour ago
TI
UiPath Engineer
Themesoft Inc.
Toronto, ON
- Contract
Experience integrating UiPath with web, desktop, and enterprise applications
Added 3 hours ago
H
VMware Infrastructure Specialist
HCLTech
AB · Edmonton, AB
- $89,000 to $117,000 CAD / year
- Full-time
Note: AI-assisted screening technology may be used as part of the initial application review process. All applications will undergo recruiter and hiring manager review before any hiring…
Added 3 hours ago
H
IT Project Coordinator (Infrastructure)
HCLTech
Brampton, ON
- $74,000 to $83,000 CAD / year
- Full-time
Note: AI-assisted screening technology may be used as part of the initial application review process. All applications will undergo recruiter and hiring manager review before any hiring…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 4 hours ago
AS
Project Manager L5 / Lead IT Project Manager
Apex Systems
Mississauga, ON
- $70 to $100 USD / hour
- Full-time
The Project Manager L5 / Lead IT Project Manager will lead large, complex programs that support enterprise strategy and business value across McKesson. This role will oversee multiple…
Added 5 hours ago
A
HR Solutions Partner
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Lead day‑to‑day operational HR activities, including resolving manager queries, supporting case navigation, and ensuring compliant, consistent application of HR frameworks.
Added 6 hours ago
Manager Marketing
Gildan
Mississauga, ON
Reporting into the the Sr Manager, Marketing the Manager, Marketing is responsible for driving the growth and performance of our brands by leading product strategy, development, and…
Added 6 hours ago
B
Business Development Manager
BMO
Vancouver, BC · WGA
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Vancouver BC this…
Added 7 hours ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 8 hours ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Develop or approve Workplace Services standard operating procedures in alignment with regulatory policy requirements and enterprise directives and ensure ongoing maintenance and compliance
Added 9 hours ago
W
Manager, Project Systems & Information Management
Worley
Markham, ON
- Full-time
We are currently recruiting for a Manager, Project Systems & Information Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in…
Added 9 hours ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
Working closely with the HSBC IT teams locally and globally, the TREATS IT Team is responsible for all IT development and support activities related to the TREATS application.
Added 9 hours ago
PC
Indirect Tax, Recovery Data Analytics
PwC Canada
Vancouver, BC
- Full-time
…analysis, managing indirect taxes, dispute resolution, and global enterprise tax…
Added 10 hours ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
…product owners, architects, engineers, operations teams, and enterprise stakeholders to deliver strategic initiatives, modernize platforms, improve operational performance, and maintain a…
Added 10 hours ago
BI
Human Resources Generalist
Baxter International Inc.
Mississauga, ON
- Full-time
Support the implementation and administration of enterprise HR programs, including compensation reviews, talent reviews, and workforce planning activities.
Added 10 hours ago
V
Staff Information Security Engineer - Threat Detection & Response
Visier
Remote, Canada
- Full-time
- Remote
…people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help…
Added 10 hours ago
V
Privacy and AI Program Manager
Visier
Remote, Canada
- Full-time
- Remote
…people analytics, workforce planning, organizational design, and manager effectiveness solutions, we fuel smarter decision-making for organizations across the globe. Our mission is to help…
Added 10 hours ago
LI
Director of Enterprise Sales (New Business)
Loopio Inc.
Remote, Canada
- $288,000 to $324,000 CAD / year
- Full-time
- Remote
Loopio is seeking a proven Director of Enterprise Sales to lead our team into its next chapter of growth. If you're a proven sales leader who consistently beats quota, builds…
Added 10 hours ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, Ontario
- Full-time
The application window is expected to close on: 11/26/2026
Added 10 hours ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 11 hours ago
B
Business Banking Relationship Manager Trainee
BMO
Brandon, MB
- Full-time
Develops client rapport and instils confidence to develop credibility and earn their trust as relationship manager.
Added 11 hours ago
N
Sr Specialist, Maintenance & Reliability
Nutrien
Calgary, AB
- Full-time
Reporting to the Director, Maintenance & Reliability, the Sr. Manager, Maintenance & Reliability will bring a continuous improvement mindset, with experience applying Lean and Six Sigma…
Added 11 hours ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, ON
- Full-time
The application window is expected to close on: 11/26/2026
Added 11 hours ago
C
Customer Success Manager - Enterprise
Caribou
Remote, Canada
- $80,000 to $95,000 CAD / year
- Full-time
- Remote
We’re looking for a Customer Success Manager to lead strategic enterprise customer accounts. This opportunity is for a compassionate problem solver who thrives in fast-paced environments…

Metrolinx

Senior Manager, Regional Control

155 Cornwall Road, Oakville, ON, L6H 0E7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture.

We support this commitment by providing:

Competitive Pension Plan
Employee learning & development programs and reimbursement
Recognition of prior Public Service for Vacation Entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up, lactations accommodation and childcare partnerships
Menopause Policy
Employee Resource Groups

Network Operations is seeking a Senior Manager Regional Control to provide leadership, support and direction for the 24/7 Metrolinx operation. Within the NOC, this position will ensure safe, fast, on-time, customer-first focus, and high-quality commuter transportation within the Greater Toronto and Hamilton Area (GTHA).

What will I be doing?

This function will provide 24-hour support within the NOC.
Provide continuous leadership and oversight of Network Operations, with a primary focus on incident management, enterprise escalation, and operational continuity.
Serve as the primary escalation point to senior leaders and executives during major or severe incidents, regardless of the incident’s source or nature.
Apply a consistent incident‑management approach when incidents present risk to safety, significant operational impact, or potential for negative media or reputational exposure.
Act as the key liaison between senior leadership and the NOC, ensuring timely, accurate flow of information and direction between executives and operational teams.
Assess incidents in real time to determine severity, enterprise impact, and appropriate escalation pathways.
Communicate incident details with the on‑duty NOC Director and engage the Emergency Management team when required, taking direction as provided.
Analyze operational, safety, and reputational factors to support informed executive decision‑making.
Issue Tier One enterprise communications and lead Critical Incident Briefs to provide situational updates, obtain senior leadership direction, and communicate decisions to Incident Command and operational teams.
Establish and maintain structured business cycle meetings with on‑scene Incident Commanders.
Request activation of the Emergency Operations Centre (EOC) when required.
Ensure all decisions, actions, and updates are accurately documented in the Control Log.
Provide 24‑hour leadership and support within the NOC.
Direct incident recovery and emergency response activities, ensuring coordinated communication with internal business units, customers, external railways, emergency services, and partner agencies.
Plan and ensure adequate resource coverage across all shifts, including contingencies during major incidents and service disruptions.
Oversee daily NOC operations and performance to meet customer, enterprise, and leadership expectations.
Monitor the performance of operational information systems to ensure accurate and timely service delivery data and decision support.
Direct operational planning by monitoring system performance, key performance indicators, trends, forecasts, and best practices.
Lead post‑incident recovery debriefs and service reviews to drive continuous improvement and improve future service outcomes.
Review technical and functional reports related to planned operational changes to identify risks to service delivery, safety, and customer experience.
Lead change management associated with new or expanded services, systems, and operating models to ensure seamless integration and service continuity.
Monitor and update standard operating procedures to align with evolving operational, regulatory, and enterprise requirements.
Stay informed of legal and regulatory changes impacting NOC operations and oversee implementation of required policy and process updates.
Plan operational strategies to support service growth and network expansion.
Provide operational expertise and input into reports, briefings, and presentations for senior leadership.
Monitor passenger and service delivery trends to ensure operations are safe, effective, efficient, and financially responsible.
Recommend operational improvements, adjusted schedules, and service enhancements based on performance analysis.

Qualifications

Completion of a degree in Business Administration, Transportation Planning, or a related discipline, or an equivalent combination of education, training, and experience.
Demonstrated progressive leadership experience in public transit, light or heavy rail operations, transportation engineering, and customer service, preferably within a public sector and/or unionized environment.
Knowledge of applicable legislation and railway operating rules related to railway, environmental, public, and employee safety.
Knowledge of transportation, engineering, and planning principles to identify operational risks or inadequacies, evaluate plans developed by others, and apply appropriate rail transportation analytical tools.
Knowledge of safety reporting requirements and Safety Management Systems (SMS), including the ability to identify, assess, document, and escalate safety‑related risks, incidents, and trends within a rail or transit operating environment.
Experience with operational and emergency communications, including coordinating timely, clear, and accurate information flow during incidents to internal leadership, frontline operations, emergency management partners, and external stakeholders.
Experience managing rail operations within a control centre environment is an asset.
Knowledge of Human Resources legislation (e.g., Employment Standards Act, Occupational Health & Safety Act).
Demonstrated leadership skills to manage, mentor, and develop teams, including experience applying collective agreement provisions to monitor and manage employees and contractors.
Knowledge and understanding of information technology capabilities, as well as budget planning and monitoring processes.
Understanding of project management principles and practices to lead cross‑functional teams and consultants managing concurrent initiatives, ensuring adherence to timelines and performance objectives.
Strong interpersonal, oral, written, and presentation skills to support the preparation and delivery of reports, briefings, operational analyses, and recommendations to technical and non‑technical audiences.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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More about this job

Responsibilities

The Senior Manager, Regional Control provides 24/7 leadership and oversight for the Network Operations Centre, focusing on incident management and operational continuity. They act as the primary escalation point for senior leadership and ensure safe, efficient, and high-quality commuter transportation services.

Requirements

Candidates must possess a degree in Business Administration, Transportation Planning, or a related field, along with progressive leadership experience in public transit or rail operations. Strong knowledge of safety management systems, emergency communications, and relevant legislation is required.

Skills

Incident management
Leadership
Operational continuity
Safety management systems
Emergency response
Change management
Rail operations
Performance monitoring
Strategic planning
Communication
Risk assessment
Budget planning
Project management
Regulatory compliance
Team mentorship

Benefits

Competitive Pension Plan
Employee learning and development programs
Vacation entitlement
Employee Assistance and Wellness Benefit Programs
Parental Leave top-up
Lactations accommodation
Childcare partnerships
Menopause Policy
Employee Resource Groups

Visa sponsorship

Not detected in the job text

Keywords

Network Operations
Incident Management
Rail Operations
Safety Management Systems
Emergency Management
Change Management
Public Transit
Transportation Planning
GTHA
Metrolinx
Operational Continuity
Escalation Management
Performance Indicators
Regulatory Compliance
Project Management
Budget Planning
Leadership
Risk Assessment
Service Delivery
Stakeholder Management

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