Customer service representative jobs in Canada

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Added 1 month ago
Customer Service Representative
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
We are seeking a Customer Service Representative (Quote and Order Management Specialist) to join our Customer Service team. You will be responsible for managing the full quote-to-cash…
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
IC
Bilingual Collection and Customer Service Agent
ifinance Canada
Toronto, ON
- Full-time
In office work model with one day per week at home optional
Added 1 month ago
DB
Customer Service Representative
Delta Bingo Inc HQ
Fort Erie, ON
- $17.6 to $17.95 CAD / hour
- Part-time
Job Description - Customer Service Representative
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
- $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Manage cross-border service requests by working closely with our Dubai team when clients require UAE business setup solutions
Added 1 month ago
CF
Inside Sales/Customer Service Representative
Columbia Forest Products
Saint-Casimir, QC · St Casimir, QC
- Full-time
…cut veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to…
Added 1 month ago
YM
service advisor - auto repair
Yellowknife Motors
Yellowknife, NT
- Full-time
Added 1 month ago
PH
Customer Service Representative, Employee Records and Benefits
Provincial Health Services Authority
Burnaby, BC
- Full-time
…(ERB), and under the work direction of the Team Coordinator, the Customer Service Representative (CSR) provides customer service support to internal and external customers through phone,…
Added 1 month ago
AU
Security Guard - Bilingual - Customer Service Representative - Casual
Allied Universal
Vancouver, BC
- $20 CAD / hour
- Full-time
Allied Universal is seeking Security Guard Bilingual - Customer Service Representative in Vancouver, British Columbia.
Added 1 month ago
Lead Customer Service Representative
Circle K
Truro, NS
Night shift premium
Added 1 month ago
R
Customer Service Associate
RONA
Surrey, BC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 month ago
A
Client Service Representative - Manning
ATB
Manning, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 1 month ago
M
Customer Service Representative
Motion
Cranbrook, BC
- Full-time
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Added 1 month ago
WK
Customer Service Representative (Bilingual French/English)
Wolters Kluwer
Toronto, ON · CAN - North York
- Full-time
Work Schedule: this is a hybrid role, in-office 2 days per week (Tuesdays and Wednesdays), and working remotely 3 days per week · Qualified candidates must live within commuting-distance to our Toronto, Canada office
Added 1 month ago
WK
Customer Service Representative (Bilingual French/English)
Wolters Kluwer
Toronto, ON · North York, ON
- Full-time
Work Schedule: this is a hybrid role, in-office 2 days per week (Tuesdays and Wednesdays), and working remotely 3 days per week · Qualified candidates must live within commuting-distance to our Toronto, Canada office
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- $17.6 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 1 month ago
Bilingual Customer Service Agent
SPI Santé Sécurité / SPI Health and Safety
Blainville, QC
Ensure customer satisfaction and offer professional customer service.
Added 1 month ago
GF
Overnight Customer Service Representative (Motivator) - Fredericton Uptown Centre
GoodLife Fitness
Fredericton, NB
- Part-time
OVERNIGHT CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)
Added 1 month ago
CK
Customer Service Representative
Circle K
St. John's, NL
- Full-time
Night shift premium
Added 1 month ago
ML
Customer Service Representative
Motion LP
Nanaimo, BC
- $37,960 to $49,600 CAD / year
- Full-time
Consider joining us as a Customer Service Representative if:
Added 1 month ago
M
Canada Customer Service Representative
Mouser
Kitchener, ON
- Full-time
o Successful completion of Customer Service Representative I Professional Progression Plan.
Added 1 month ago
Customer Service Agent - YXL
The Talent Team at Perimeter Aviation
Sioux Lookout, ON
We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where…
Added 1 month ago
BB
Bilingual Customer Service Representative
Beyond Bilingual Inc.
Laval, QC
- Contract
Participates with Customer Service Team to maintain call service standards
Added 1 month ago
FB
Customer Service Representative
Farm Boy Inc.
Aurora, ON
- From $17.6 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

Metso

Customer Service Representative

Sudbury, ON, Canada
Burlington, ON, Canada
Montreal, QC, Canada
Prince George, BC, Canada
Wabush, NL, Canada

Apply on careers.metso.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Sep 22, 2026

Original job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 10/30/2026

Introduction

We are seeking a Customer Service Representative (Quote and Order Management Specialist) to join our Customer Service team. You will be responsible for managing the full quote-to-cash cycle, including preparing customer quotes, processing orders, and handling invoicing, which involves close coordination with internal teams and global partners. Your role plays a crucial part in ensuring seamless order execution and delivering an exceptional customer experience, which will positively impact customer satisfaction and operational efficiency. In this position, you will report to the Customer Service Manager / Strategy Lead.

This position is located in Canada, and we are happy to offer flexible working arrangements, including hybrid options.

Team you belong to

You will join a team of customer service and order management specialists who are passionate about delivering accurate, timely, and high-quality support to customers while ensuring efficient order execution. We are continuously working on improving customer service processes, streamlining order workflows, and strengthening collaboration across teams. We work closely with internal stakeholders, such as sales, purchasing, logistics, and finance teams, as well as external partners and customers. Our team culture is all about collaboration, accountability, attention to detail, and customer focus. The members in our team are located in [various/global locations if applicable].

What you’ll do

Provide accurate and timely customer quotes based on product specifications, pricing, and delivery requirements
Manage the full order lifecycle, including order entry, tracking, and fulfillment
Collaborate with global partners, purchasing, and logistics teams to ensure on-time delivery• Handle invoicing and billing processes, including resolving discrepancies and customer inquiries
Deliver high-quality customer service throughout the quote and order process
Resolve customer issues and complaints efficiently and professionally
Maintain accurate records and ensure data integrity within systems
Identify and contribute to improvements in customer service processes and workflows

Who you are

• Proven experience in quote and order management, ideally in a manufacturing or distribution environment• Strong organizational and time management skills, with the ability to prioritize effectively in a fast-paced setting
• Excellent communication and interpersonal skills in both French and English
• Detail-oriented with a high level of accuracy in data handling and documentation
• Ability to work independently while collaborating effectively with cross-functional teams
• Comfortable working under pressure and managing multiple priorities
• Experience with SAP, Salesforce, or similar systems (asset)
• A proactive, customer-focused mindset with a passion for delivering excellent service

What's in it for you

An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change.
Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards, mental well-being services, and engagement surveys.
Compensation and rewards - Global incentive program tied to business and performance targets.• Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential. A culture that is courageous, compelling, and caring, and unites our people to build a sustainable future together.
Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
Worldwide support - Leverage our network of peers across the world, offering valuable assistance. We get things done together, through open and honest communication.

Get in touch

Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

Metso is committed to pay equity and transparent reward practices globally. Compensation information is shared in line with local legislation and applicable recruitment practices.

How to join - Working at Metso - About Metso - Diversity and Inclusion - Meet our people

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.

Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.

Metso is headquartered in Espoo, Finland. At the end of 2025 Metso had close to 18,000 employees in around 50 countries, and sales in 2025 were about EUR 5.3 billion. Metso is listed on the Nasdaq Helsinki.

metso.com

Apply on careers.metso.com About employer

More about this job

Responsibilities

The Customer Service Representative manages the full quote-to-cash cycle, including preparing quotes, processing orders, and handling invoicing. They collaborate with internal teams and global partners to ensure seamless order execution and high customer satisfaction.

Requirements

Candidates should have proven experience in quote and order management, ideally within a manufacturing or distribution environment. Strong organizational skills and proficiency in both English and French are required, along with experience in systems like SAP or Salesforce.

Skills

Quote management
Order management
Customer service
Data integrity
Invoicing
Billing
SAP
Salesforce
Communication
Time management
Problem solving
Logistics coordination
Order fulfillment
Attention to detail

Benefits

Occupational healthcare
Generous benefits plan
Healthy living rewards
Mental well-being services
Global incentive program
Education assistance

Visa sponsorship

Not detected in the job text

Keywords

Quote-to-cash
Order management
Manufacturing
Distribution
SAP
Salesforce
Customer service
Logistics
Invoicing
Data integrity
Order fulfillment
Supply chain
Procurement
Customer experience
Sustainable solutions
Minerals
Metals
Global partners
Order entry
Pricing

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