Field Service Technician - Lab

About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

* We help feed the world. We impact how food is produced, packaged and made safe.
* We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
* Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
* No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Our Opening and Your Responsibilities
Mettler Toledo is seeking to hire a Laboratory Field Service Technician for Mississauga and surrounding areas. In this role, you will perform installations, preventive maintenance, certifications, troubleshooting, diagnosing, and repairing Mettler Toledo laboratory equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Troubleshoots and repairs all Mettler Toledo products within the Business Group.
* Performs system and equipment installations, calibrations and preventative maintenance duties as
* required.
* Ensures customer uptime requirements are met and that assigned PM work is completed on time.
* Reviews and signs off on all completed assignments and applicable documentation.
* Assists and cooperates with Service Support Representatives whenever necessary.
* Leads the efforts in promoting and selling service products.
* Submits Leads and assists in effort to modernize, upgrade and convert customer existing equipment).
* Ensures vehicle service and maintenance requirements are met.
* Submits all paperwork in a timely and professional manner, maintains a close professional relationship with
* external/internal customers, sales, technicians and other leaders.
* All other duties as assigned.

What You Need to Succeed
* Minimum 2-year college diploma or degree in Engineering, Electronics, Instrumentation, Technology or Computer Science. or equivalent education and experience in a technical support role, technical troubleshooting or technical installation in industrial electronics, or electromechanical technology industry
* Must be willing to work overtime
* Must have a valid driver’s license and may require a DZ class license.
* Must be available to work flexible hours.
* Ability to travel within Canada and the U.S.
* Must be legally entitled to work in Canada

Our Offer to You
* Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
* And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our [1] Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click [2] here.

References

Visible links
1. https://www.mt.com/dam/sustainability/equal-employment/Equal_Employment_Opportunity_Policy_2024-07.pdf
2. https://www.eeoc.gov/employees-job-applicants