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Inside Sales Representative - Bilingual

  • Mississauga, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

About Mettler Toledo
Working at Mettler Toledo means you are impacting the world in important ways. Our precision measuring devices span the world's laboratories, production facilities, and retail stores. We manufacture, sell, and service instruments that detect, measure, and weigh - from the infinitely small to the largest of vehicles or airplanes.

* We help feed the world. We impact how food is produced, packaged and made safe.
* We help keep you healthy. Our instruments make it possible for scientists to develop new drugs and bring life-saving medicines to the world.
* Mettler Toledo products are important to the production and consistent quality of every kind of consumer product.
* No matter how far human kind goes to explore new frontiers, Mettler Toledo is there to help make it happen.

Our Opening and Your Responsibilities
Mettler Toledo is seeking to hire an Inside Sale Representative for its Mississauga location. As an Inside Sale Representative, you will be responsible for sales to direct customers, distributors and for providing high-level sales support to both the field sales organization and end-users. You will also be responsible for the selling of specific product and/or service offerings to end users from the lead to quotation to closing the sale with minimal Field Sales Representatives involvement where support is requested.

Essential Duties and Responsibilities:

* Manage incoming demand such as phone calls, emails, service or mt.com requests with quality, a sense of urgency & follow up
* Assist Field Sales Organization with baseline targets and/or lead counts with qualification, nurturing and quoting support to maximize their productivity
* Responsible for actively driving revenue by engaging in planned and agreed to sales and service activities in cooperation with field sales organization
* Work in coordination with field sales representatives, customer service, tech support and contract departments to resolve problems and customer issues
* Responsible for managing all business related activities using the customer relationship management (CRM) system
* Other duties as assigned

What You Need to Succeed
* A bachelor’s or an associate degree in a technical field with one or two years of any combination of customer service, sales, call center or related experience is preferred
* Must be a bilingual in French and English
* A confirmed ability and technical acumen to learn about our products and/or services
* Ability to travel within Canada and the U.S.
* Must be legally entitled to work in Canada

Our Offer to You
* Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
* And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1] here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
References

Visible links
1. https://www.eeoc.gov/employees-job-applicants
More about this job

Responsibilities

Manage incoming customer inquiries and sales opportunities, provide qualification, nurturing, and quoting support to field sales, and drive sales of products and services through closing. Coordinate with field sales, customer service, technical support, and contracts teams to resolve customer issues, while maintaining business activities in the CRM system.

Requirements

A bachelor's or associate degree in a technical field and one or two years of relevant customer service, sales, call center, or related experience are preferred. Candidates must be bilingual in French and English, able to learn technical products and services, able to travel within Canada and the U.S., and legally entitled to work in Canada.

Skills

  • Inside Sales
  • Customer Service
  • Sales Support
  • Lead Qualification
  • Lead Nurturing
  • Quoting
  • Revenue Generation
  • Problem Resolution
  • Technical Acumen
  • French
  • English
  • Communication
  • Follow-Up
  • Cross-Functional Coordination

Benefits

  • Medical Coverage
  • Dental Coverage
  • Prescription Drug Coverage
  • Vision Care Coverage
  • Paid Time Off
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Basic Life Insurance
  • Business Travel Insurance
  • Employee Assistance Program
  • Domestic Partner Benefits

Visa sponsorship

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Categories

  • Sales
  • Customer Service & Support

Keywords

  • Inside Sales
  • Direct Customers
  • Distributors
  • Field Sales
  • Sales Support
  • Customer Service
  • Lead Qualification
  • Lead Nurturing
  • Quoting
  • Revenue Generation
  • Sales Closing
  • CRM System
  • Technical Support
  • Contract Departments
  • Precision Measuring Devices
  • Weighing Instruments
  • French
  • English
  • Canada
  • United States

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