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Territory Sales Representative - Bilingual

  • Mississauga, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
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Original job description

About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities
As a Territory Sales Representative with Mettler Toledo, you will primarily be responsible for selling service contracts via outbound call campaigns as well nurturing incoming leads for contract inquiries that are generated by other teams. Execute targeted and planned ibase marketing campaigns, prospecting, and nurturing new contract sales leads by utilizing the telephone, e-mail, Internet, and other available technologies. You will also be offering straightforward consultation, support, and solutions to prospective customers along with enhancing existing customer contracts based on their changing business needs.

Essential Duties and responsibilities:

* Develop a high level of technical expertise in regards to the applicable business area’s service offerings. Understand and be able to effectively communicate the service solutions we offer that will best fit the customer's business needs
* Proactively employing professional selling skills in the pursuit of new service business, and accurately managing and recording data generated from these efforts
* Qualify Service Sales leads by assessing need, budget, and buying authority
* Manage all outbound calls, activities, and sales transactions in CRM on a daily basis
* Provide complete solutions and collaborate with the field when necessary, for service inquiries
* Work in coordination with field sales representatives as well as any service support team within the organization to obtain problem resolution and resolve customer issues

What You Need to Succeed
* A diploma/bachelor’s degree in a Science or Engineering background is preferred
* Two to three years of any combination of customer service, sales, or marketing related experience; outbound call center experience and telesales skills training are desirable
* Must be a bilingual in English and French
* Must be legally entitled to work in Canada

Our Offer to You
* Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
* And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
* Global market strength and worldwide leadership in weighing
* A brand name that is identified worldwide with precision, quality, and innovation
* Thousands of patents, design and innovation awards
* A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you’d like more information about your EEO rights as an applicant under the law, please click [1] here.

Mettler Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com.
References

Visible links
1. https://www.eeoc.gov/employees-job-applicants
More about this job

Responsibilities

Sell service contracts through outbound campaigns and follow up on incoming contract inquiries, while identifying customer needs and recommending suitable service solutions. Manage sales activities and records in the CRM, qualify leads, and coordinate with field sales and service teams to resolve customer issues.

Requirements

A science- or engineering-related diploma or bachelor's degree is preferred, along with two to three years of combined customer service, sales, or marketing experience. English-French bilingual ability and legal authorization to work in Canada are required; outbound call center experience and telesales training are desirable.

Skills

  • Service Sales
  • Outbound Calling
  • Telesales
  • Customer Service
  • Lead Qualification
  • Prospecting
  • Lead Nurturing
  • Consultative Selling
  • CRM Management
  • Sales Data Management
  • Technical Product Knowledge
  • Email Communication
  • Customer Issue Resolution
  • Cross-Functional Collaboration
  • English-French Bilingual Communication

Benefits

  • Medical Coverage
  • Dental Coverage
  • Prescription Drug Coverage
  • Vision Care Coverage
  • Paid Time Off
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Basic Life Insurance
  • Business Travel Insurance
  • Employee Assistance Program
  • Domestic Partner Benefits

Visa sponsorship

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Categories

  • Sales
  • Customer Service & Support
  • Marketing

Keywords

  • Service Contracts
  • Outbound Call Campaigns
  • Inbound Leads
  • Telesales
  • Prospecting
  • Lead Qualification
  • Lead Nurturing
  • Customer Service
  • Sales
  • Marketing
  • CRM
  • Service Sales
  • Technical Expertise
  • Consultative Selling
  • Customer Needs Assessment
  • Budget Qualification
  • Buying Authority
  • Sales Transactions
  • Field Sales
  • Service Support
  • Customer Issue Resolution
  • Email
  • Internet
  • Science
  • Engineering
  • English
  • French
  • Precision Instruments
  • Industrial Applications
  • Service Solutions

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