Closed listing
Manhattan WMOS Functional Support Consultant
- Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Experience
- 8+ years of hands-on experience supporting Manhattan WMOS, preferably WMOS 2017 or later.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
We are seeking an experienced Manhattan WMOS Functional Support Consultant to support high-volume retail and omnichannel distribution-center operations. The successful candidate will serve as a key functional expert, partnering with warehouse operations, business stakeholders, IT teams, development groups, and third-party vendors to ensure stable, efficient, and reliable warehouse execution.
This role will focus on Level 2 and Level 3 production support, incident resolution, root-cause analysis, WMOS configuration improvements, release validation, warehouse expansions, system upgrades, and peak-season readiness.
Key Skills- 8+ years of hands-on experience supporting Manhattan WMOS, preferably WMOS 2017 or later.
- Strong experience with retail distribution-center and omnichannel warehouse operations.
- Expertise in inbound processing, receiving, putaway, replenishment, picking, packing, shipping, returns, inventory, cycle counting, allocation, wave planning, and order fulfillment.
- Experience with production incident management, root-cause analysis, problem management, change management, and SLA requirements.
- Working knowledge of SQL, XML, EDI, APIs, interface troubleshooting, batch processing, and job scheduling.
- Experience supporting RF devices, handheld scanners, printers, warehouse-automation integrations, conveyor systems, sorters, pick-to-light, or voice-picking solutions.
- Strong stakeholder management, analytical, communication, troubleshooting, testing, and documentation skills.
- Experience with Manhattan Active WM, labor management, slotting, TMS, WCS, or material-handling equipment integrations is an asset.
More about this job
Responsibilities
Provide Level 2 and Level 3 production support for Manhattan WMOS, resolving incidents and conducting root-cause analysis to maintain reliable warehouse execution. Improve WMOS configuration and support release validation, warehouse expansions, system upgrades, and peak-season readiness in partnership with operations, business stakeholders, IT, development teams, and vendors.
Requirements
Requires 8+ years of hands-on Manhattan WMOS support experience, preferably with WMOS 2017 or later, and strong knowledge of retail distribution-center and omnichannel warehouse processes. Candidates should have experience with production support and change processes, SQL and integration troubleshooting, warehouse devices and automation, and strong analytical, communication, testing, and documentation skills.
Skills
- Manhattan WMOS
- Warehouse Management Systems
- Production Support
- Incident Management
- Root-Cause Analysis
- WMOS Configuration
- SQL
- XML
- EDI
- API Troubleshooting
- Batch Processing
- Stakeholder Management
- Testing and Documentation
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Technology
- Customer Service & Support
- Consulting
- Retail
Keywords
- Manhattan WMOS
- WMOS 2017
- Manhattan Active WM
- Warehouse Management System
- Retail Distribution Centers
- Omnichannel Distribution
- Inbound Processing
- Receiving
- Putaway
- Replenishment
- Picking and Packing
- Shipping and Returns
- Inventory Management
- Cycle Counting
- Allocation
- Wave Planning
- Order Fulfillment
- Level 2 and Level 3 Support
- Incident Management
- Root-Cause Analysis
- Problem Management
- Change Management
- Service-Level Agreements
- SQL
- XML
- EDI
- APIs
- Batch Processing
- Job Scheduling
- RF Devices