Sr. Procurement Agent

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: You hold a Bachelor in Operations or Industrial Management as well as 3 to 5 years of experience or Technical College Degree in the same field and 5 to 7 years of experience;
Posting language: English
Posted: Nov 9, 2026

Original job description

MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer support solutions including maintenance, refurbishment, technical publications, marketing and sales activities for the global regional aircraft industry. We’re looking for a Senior Procurement Agent to join our ranks!

Here are the daily responsibilities for a Sr. Procurement Agent:

Process Spare part orders via the Telephone, Email, Online Portal and follow-up on customer deliveries;
Responsible for and manage critical shortages of parts in order to support the return to service of an aircraft on ground, C-Check;
Managing client expectations during an aircraft on ground event and provide timely communication throughout;
Manage the internal and external procurement flow of materials to meet the appropriate level of service to our customers and the inventory level requirements within budget constraints;
In a changing environment geared towards increased customer’s satisfaction, you will also manage discrepancies and deviations related to planned in-flows by proposing solutions and raising supplier’s awareness of their commitment to meet customer and operator’s satisfaction;
Responsibilities also include placement of Purchase Orders, administering portfolio activities related to invoicing and PO pricing issues. In addition, the agent will need to be able to clearly analyze varied situations in a pressurized environment and make decisions in an efficient and structured manner.

Here is what is required to succeed:

3 to 5 years in a Customer Service Role;
You hold a Bachelor in Operations or Industrial Management as well as 3 to 5 years of experience or Technical College Degree in the same field and 5 to 7 years of experience;
You are fluent in French and English spoken and written (other languages are an asset);
You have good knowledge of the Microsoft Suite applications, proficient in Excel and MS Access;
You have Knowledge and experience in using SAP (SD-Sales & Distribution, MM-Material Management);
You are available to work on 12hrs shifts (day/night and weekends) if required;
You have the ability to work under pressure and tight timelines.

If your experience aligns with the qualifications for this role, we encourage you to apply – we’d like to hear from you!

Why join us?

Do you have a passion for aviation? Are you eager to make a meaningful impact on customers? Do you aspire to a fulfilling career as a Sr. Procurement Agent? If yes, you’ve landed at the right place. At MHIRJ, we recognize and value your contributions to our One Unified Team. We live by our values and embody our behaviors which drive our success. Take flight with a team that shares your passion and supports your journey. Let’s soar together at MHIRJ!

We provide comprehensive benefits for you and your family, as well as ample opportunities to grow your career.

Competitive Health, Dental & Vision Insurance
Yearly vacation bank
Competitive compensation & an annual bonus plan
Retirement saving plans
Employee discounts and so much more!

MHIRJ is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

#MHIRJ1

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More about this job

Responsibilities

Process spare-parts orders and coordinate customer deliveries, while managing critical shortages and procurement flows to support aircraft return-to-service needs and inventory requirements. Manage customer and supplier communications, resolve delivery discrepancies, and administer purchase orders, invoicing, and pricing issues.

Requirements

Requires 3–5 years of customer service experience and either a bachelor's degree in Operations or Industrial Management with 3–5 years of relevant experience, or a technical college degree in the same field with 5–7 years of experience. Candidates must be fluent in written and spoken French and English, have strong Excel and Access skills and SAP SD/MM experience, and be able to work under pressure and on 12-hour shifts, including nights and weekends if required.

Skills

Customer Service
Procurement
Spare Parts Ordering
Shortage Management
Aircraft-on-Ground Support
Inventory Management
Supplier Management
Purchase Order Administration
Invoice and Pricing Issue Resolution
Customer Communication
Decision-Making Under Pressure
Microsoft Excel
Microsoft Access
SAP Sales and Distribution
SAP Materials Management
French and English Fluency

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Yearly Vacation Bank
Annual Bonus Plan
Retirement Savings Plans
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Procurement
Spare Parts
Aircraft-on-Ground
C-Check
Customer Service
Customer Deliveries
Critical Shortages
Materials Management
Inventory Management
Budget Constraints
Supplier Management
Purchase Orders
Invoicing
Purchase Order Pricing
Microsoft Office
Microsoft Excel
Microsoft Access
SAP
SAP Sales and Distribution
SAP Materials Management
Aviation
Aerospace
French
English
12-Hour Shifts

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