Senior Dental Administrator
- Toronto, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
About the Role
Are you an experienced dental administrator ready to take the lead at the front desk? Toothworks Pine Ridge Dental Centre is looking for a Senior Administrator to oversee daily front-office operations, mentor junior admin staff, and ensure a seamless patient experience from check-in to checkout.
Key Responsibilities
- Oversee the daily operations of the dental office, including scheduling, patient flow, and front desk coverage
- Verify and submit insurance claims, manage collections, and resolve billing discrepancies
- Act as the go-to resource for junior receptionists/administrators, providing training and day-to-day guidance
- Monitor and drive operational goals, including new patient growth and case acceptance
- Support marketing and promotional initiatives to build the patient base
- Manage multi-line phone system and ensure a professional, welcoming presence at reception
Qualifications
- Previous dental office experience required, ideally in a senior or lead administrative capacity
- Proficient with computers and Abeldent Dental Practice Management software
- Strong understanding of dental billing, insurance claims processing, and collections
- Proven ability to train, support, and guide administrative team members
- Positive, dependable, and able to bring your best self to work every day
BENEFITS
- Competitive Pay
- Paid time off
More about this job
Responsibilities
The Senior Dental Administrator will run the daily front desk of the dental office, handle insurance billing and collections, and train and guide junior receptionists. The role also tracks growth goals and supports marketing to bring in patients.
Requirements
Candidates need previous dental office experience, ideally in a senior or lead administrative role. They must be proficient with computers and dental practice management software, understand dental billing and insurance claims, and be positive and dependable.
Skills
- Dental billing
- Insurance claims processing
- Collections
- Patient scheduling
- Front desk operations
- Staff training and mentoring
- Multi-line phone systems
- Billing discrepancy resolution
- Marketing support
- Computer proficiency
- Operational goal tracking
- Patient flow management
- Customer service
- Team leadership
Benefits
- Paid time off
Categories
- Healthcare
- Administrative
- Customer Service & Support
Keywords
- Senior Dental Administrator
- dental administrator
- dental office manager
- front desk
- receptionist
- Abeldent
- dental billing
- insurance claims
- collections
- patient scheduling
- case acceptance
- dental receptionist
- office administration
- patient experience
- multi-line phone system
- Dental Administrator
- healthcare administration
- dental office lead
Seniority
Senior
Perks
- Generous paid time off
Tools
- multi-line phone system