Customer service representative jobs in Canada

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Added 6 days ago
MB
Customer Support Representative
MHZ-NA Blinds & Shading Solutions Inc.
Vancouver, BC
- Full-time
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments
Added 6 days ago
UW
Customer Service Representative
Uniform Works Limited - Powered by GALLS
Mississauga, ON
- $52,000 to $55,000 CAD / year
- Full-time
Uniform Works Limited is hiring a French Bilingual Customer Service Representative for our new Mississauga location. This multifaceted role is ideal for someone with strong customer service…
Added 6 days ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 6 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Thessalon, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 6 days ago
PA
Customer Service Representative
PAL Airlines
Sept-Îles, QC
- Other
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 6 days ago
BI
Customer Service Representative
BEHLEN Industries LP
Brandon, MB
- Full-time
Reporting to the Customer Service Manager, our Customer Service Representative is knowledgeable about AG Products as well as pre-engineered steel building systems; supporting and working…
Added 6 days ago
GO
Customer Service Representative
Government of New Brunswick
Fredericton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Fredericton team as a Customer Service Representative.
Added 6 days ago
GO
Customer Service Representative
Government of New Brunswick
Burton, NB
- Full-time
Service New Brunswick is seeking an individual to join the Burton team as a Customer Service Representative.
Added 6 days ago
PA
Customer Service Representative
PAL Airlines
St. John's, NL
- Full-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 6 days ago
PA
Customer Service Representative
PAL Airlines
Wabush, NL
- Full-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 6 days ago
ME
Customer Service Representative
McDougall Energy Inc.
Thunder Bay, ON
- Part-time
Must be able to work night shifts and weekends and holidays · Night shift (11pm-7am) premium of $0.52 per hour
Added 6 days ago
ME
Customer Service Representative
McDougall Energy Inc.
Thunder Bay, ON
- Part-time
Must be able to work night shifts and weekends and holidays · Night shift (11pm-7am) premium of $0.52 per hour
Added 6 days ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Thunder Bay, ON
- Part-time
Must be able to work night shifts and weekends and holidays
Added 6 days ago
ME
Customer Service Representative
McDougall Energy Inc.
Strathroy, ON
- Part-time
Must be able to work night shifts and weekends and holidays · Night shift (11pm-7am) premium of $0.52 per hour
Added 6 days ago
ME
Customer Service Representative Lead Hand
McDougall Energy Inc.
Burford, ON
- Part-time
Must be able to work night shifts and weekends and holidays
Added 7 days ago
R
Customer Service Associate
RONA
Victoria, BC
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 7 days ago
R
Customer Service Associate-lumber / building material / millwork / paint
RONA
Victoria, BC
- Full-time
Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience. Your focus on service and ability to…
Added 7 days ago
TC
Customer Service Representative (Switchboard)
The City of Belleville
Belleville, ON
- Temporary
…individual to join our People & Corporate Services Department as a Customer Service Representative…
Added 7 days ago
A
Client Service Representative - Manning
ATB
Manning, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 7 days ago
IG
Customer Service Representative
Insight Global
Brampton, ON
- Contract
Loblaw is looking for a Transportation Analyst / Customer Service Representative to join its Inbound Transportation team. This role is ideal for someone with strong customer service and…
Added 7 days ago
FB
Member Care Coordinator (Customer Service Representative)
Farm Business Consultants
London, ON
- Other
…Coordinator plays a vital role in delivering an exceptional service experience. The role combines strong customer service with practical knowledge of bookkeeping and tax preparation to help…
Added 7 days ago
D
Customer Service Representative
Dupray
Montreal, QC
- Full-time
The chosen candidates must have great communication skills and the ability to build strong and trusting relationships
Added 7 days ago
B
Bilingual Customer Service Representative
BD
Mississauga, ON · Oakville, ON · CAN ON - Oakville
- $60,000 to $110,000 CAD / year
- Full-time
As the Bilingual Customer Service Representative (CSR), you will act as the primary point of contact for both internal and external customers and will manage the process of high-volume…
Added 7 days ago
NC
Customer Service Representative
Noble Corporation
Toronto, ON · Rexdale, Ontario
- Temporary
Perform same-day deliveries using the company-provided vehicle (G-class license required) · Must Haves and Nice to Haves
Added 7 days ago
Customer Service Representative
U-Haul
Winnipeg, MB
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face…

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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Customer service representative jobs in Canada