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Added 12 mins ago
GC
Administrative Assistant
Groupex Canada
AB · Edmonton, AB
- Full-time
…ability to work effectively in a fast-paced environment. The Administrative Assistant will be the first point of contact must project a professional image through in person, phone and…
Added 13 mins ago
CL
Customer Processing Representative (Bilingual)
Canada Life
Montreal, QC
- Full-time
We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role,…
Added 13 mins ago
Special Projects Lead (Strategic Planning Analyst II)
City of Edmonton
AB
Professional certifications such as Project Management Professional (PMP), change management (e.g., Prosci), or asset management credentials
Added 13 mins ago
YO
Archery Program Head
YMCA of Greater Toronto
Torrance, ON
- Part-time
Complete administrative tasks and program paperwork accurately and on time, including duties delegated by the Program Coordinator.
Added 13 mins ago
PH
Clerk IV Booking/Program
Providence Healthcare
Vancouver, BC
- Other
· Growth opportunities: We welcome individuals at all stages of their career, offering opportunities for professional development and growth.
Added 13 mins ago
F
Real Estate Paralegal
Fasken
Vancouver, BC
- Full-time
…Montréal, Québec City, London and Johannesburg and an office in the professional and retail district known as Taza (/Ta-Zah/) on Tsuut’ina lands. Providing strategic and thoughtful advice…
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Full-time
A professional, responsive, and positive work attitude is essential
Added 13 mins ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Bridlewood, Calgary, AB
- Full-time
Professional, responsive, and positive work attitude is essential. Meticulous records maintenance skills
Added 13 mins ago
CC
Retail Shift Leader
Canna Cabana
Okotoks, AB
- Part-time
A professional, responsive, and positive work attitude is essential
Added 13 mins ago
TO
Nurse Practitioner - Full Time Temporary - 12 months.
THE ONEILL CENTRE
Ottawa, ON
- Full-time
Reinforce professional documentation standards (accuracy, completeness, timeliness) and coach staff on documentation expectations.
Added 13 mins ago
TO
Registered Nurse - Casual/FT/PT
THE ONEILL CENTRE
Ottawa, ON
- Part-time
Practice in accordance with College of Nurses of Ontario (CNO) standards and guidelines, maintaining professional accountability, safe delegation/supervision, and high-quality documentation.
Added 13 mins ago
TO
Cook - Part Time
THE ONEILL CENTRE
Ottawa, ON
- Part-time
Added 13 mins ago
T
Customer Service Professional - Group Benefits
TEKsystems
Waterloo, ON
- $21 to $23 CAD / hour
- Contract
As a Customer Service Professional, you will play a key role in delivering exceptional service to plan members, dental offices, healthcare providers, and internal stakeholders. You will…
Added 13 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Richmond Hill, ON
- Full-time
Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
Added 13 mins ago
FB
Assistant Bakery Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
Added 13 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
Provide office and administrative support, including inventory management, ordering, invoicing, schedule maintenance, and payroll functions.
Added 13 mins ago
UH
Nurse Practitioner - Spine and Other Program Needs
University Health Network
Toronto, ON
- Contract
University Health Network (UHN) is looking for an experienced professional to fill the key role of Nurse Practitioner in our Krembil Brain Institute (KBI).
Added 13 mins ago
Student Services Coordinator
Primacorp Ventures Inc
Calgary, AB
If you are a proactive, empathetic professional passionate about helping students succeed in a fast-paced environment, we want to hear from you!
Added 13 mins ago
LG
Senior Administrative Assistant
LGC Group
Vaughan, ON
- $70,000 to $90,000 CAD / year
- Full-time
The Senior Administrative Assistant provides administrative support to the EVP/ Site General Manager to ensure that the day-to-day operation is conducted in an efficient, coordinated and…
Added 13 mins ago
A
Bilingual Royal Service Agent (Part-Time)
AccorHotel
Ottawa, ON
- Part-time
Consistently offer professional, friendly and engaging service to our internal and external guests
Added 13 mins ago
A
Community Liaison
AECOM
Ross River, YT
- $26 to $35 CAD / hour
- Part-time
Experience in a community engagement or administrative role
Added 13 mins ago
Sales Support Specialist - Scotia Financial Planning
Scotiabank
Toronto, ON
Professional oriented designation (CSC/CFP/PFP) is an asset
Added 13 mins ago
IH
Office Coordinator
Inspired HR
Vancouver, BC
- Full-time
Inspired HR is partnering with our client to hire an Office Coordinator who will help keep daily operations organized and support a friendly, professional office team.
Added 28 mins ago
SJ
Ophthalmic Assistant Eye Clinic
St. Joseph's Health Centre, Toronto
Toronto, ON
- Part-time
Provide optimum patient care, along with patient education, and demonstrate a professional manner in the work setting.
Added 28 mins ago
R|
Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…study documents, processing blood samples, and handling various administrative tasks. This role also involves ordering supplies, providing coverage for administrative tasks during teammate…

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

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Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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