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Added 3 mins ago
Broker Sales - Bilingual Sales Representative
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
Identifying customer needs to build on existing products, including developing contact plans, introducing new products and services, and quoting and marketing personal insurance business.
Added 3 mins ago
C
Financial Services Representative II
CIBC
Oshawa, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 3 mins ago
C
Financial Services Representative II
CIBC
Calgary, AB
- Full-time
You will be joining the Personal and Business Banking team, as the Financial Services Representative II you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference…
Added 3 mins ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Added 3 mins ago
W
Product Support Representative - Construction/On Highway
Wajax
MB · Sunnyside, MB
- Full-time
Prospect and source new customer opportunities within defined Construction, Forestry and On Highway territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of…
Added 3 mins ago
UO
Electro-Optical Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
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- Full-time
…to join our Strategic & Military Space Division in leading development and testing of visible and infrared imaging sensor systems for space flight programs. If you have a passion for…
Added 3 mins ago
F
Inside Sales Representative
Framewerx
AB · Edmonton, AB
- Full-time
The Inside Sales Representative – Top of Funnel Prospector is responsible for outbound prospecting, initiating first contact with cold leads, and maintaining light engagement with a curated…
Added 3 mins ago
R
Customer Service Representative
RahrBSG
Guelph, ON
- Full-time
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Added 3 mins ago
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Entry Level Sales Trainee
Aerotek
Langley (District), BC · Langley, BC
- Full-time
We’re looking for a highly motivated Entry-Level Sales Development Representative to join our team and help us advance the careers of skilled professionals doing impactful work. Building…
Added 3 mins ago
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Customer Service Representative
RahrBSG
Delta, BC
- Full-time
RahrBSG is looking for an Account Representative in Guelph, ON or Delta, BC. The Customer Service Representative serves as the primary interface between the company and our customers in a…
Added 18 mins ago
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Gestion performance financiere & optimisation programme / Financial performance & program improvement
Airbus
Mirabel, QC
- Full-time
…activités/projets non récurrents. Agir à titre de référent données (data representative / officer) pour l'équipe ABBC dans le cadre de la gestion de la performance et des exercices…
Added 18 mins ago
AP
Senior Backend Developer
Accommodations Plus International
Markham, ON
- $125,000 to $135,000 CAD / year
…behind our enterprise-grade applications. This is a hands-on development role: you’ll write Java and Spring Boot code every day, design APIs and data models, and work closely with your Team…
Added 18 mins ago
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Senior Full Stack Developer
Accommodations Plus International
Markham, ON
- $125,000 to $135,000 CAD / year
…across our Java and modern frontend stack. This is a hands-on development role: you’ll write code across the full stack, from APIs and integrations to user interfaces, and work closely with…
Added 18 mins ago
Financial Advisor, Investment & Retirement Planning - Timberlea, Fort McMurray, Alberta
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Promote the development and sustainable growth of proprietary investment business in the assigned market area by:
Added 33 mins ago
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AI Solutions Architect
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- Contract
Serve as the primary Iris representative and point of contact for the client initiative.
Added 33 mins ago
Route Service Representative
Cintas
Toronto, ON · Etobicoke, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 33 mins ago
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Sales & Estimating Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
Previous experience in sales, business development, B2B sales, commercial cleaning, or facility services is an asset.
Added 33 mins ago
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Business Development Manager
The Gti Group
Montreal, QC · Lachine, Quebec
- Full-time
1–3 years of B2B sales, business development, or performance-based experience - logistics background is a plus, not a requirement
Added 33 mins ago
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Audit Manager I, Global Compliance (ATH 1167)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 33 mins ago
C
Financial Services Representative II
CIBC
Mississauga, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 33 mins ago
C
Client Associate
CIBC
Calgary, AB
- Full-time
…supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and…
Added 48 mins ago
H
Director Progam Planning & Support
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…Health, the Director is responsible for contributing to the development and achievement of strategy by articulating gaps and needs. The Director supports strategy through the development…
Added 48 mins ago
CE
Business Development Manager – Mining Solutions
Castolin Eutectic
Remote, Canada
- $110,000 to $150,000 CAD / year
- Full-time
- Remote
You may already be a successful technical sales representative, business development professional, or industrial sales specialist. You know how to identify potential customers, get past the…
Added 1 hour ago
F
Sales Development Representative (SDR)
FlowLinker
Canada
- Full-time
We’re growing fast and looking for a Sales Development Representative who loves starting conversations, understands the value of consistent prospecting and puts the customer first.
Added 1 hour ago
MB
Customer Support Representative
MHZ-NA Blinds & Shading Solutions Inc.
Vancouver, BC
- Full-time
MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders,…

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

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Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

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More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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