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Added 4 mins ago
SL
Prospr Advisor - Core
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
As a member of our dynamic team, you will provide holistic Life, Health and Wealth solutions for new and existing clients. You are a team player who enjoys helping Canadians meet their…
Added 4 mins ago
MS
Learning Specialist, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Morgan Stanley Wealth Management, provides workplace financial solutions that build employee financial confidence, foster loyalty and help our corporate clients attract and retain top…
Added 4 mins ago
Broker Sales - Bilingual Sales Representative
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
Tailoring interactions using emerging technology solutions including phone, chat, email, SMS, and video conferencing.
Added 4 mins ago
Senior Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Grande Prairie, AB
…our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're…
Added 4 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
Join our Technology Services team and help maintain and enhance the technology solutions that support our employees and clients. In this role, you will collaborate with business and IT…
Added 4 mins ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
…client and partner requirements and you recommend appropriate IT solutions. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives…
Added 4 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Quebec, QC · Caisse Desjardins Des Rivières de Québec
- Full-time
…attentive to their needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized…
Added 4 mins ago
C
Administrative Assistant
CIBC
Edmonton, AB
- Full-time
…This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading…
Added 4 mins ago
C
Sr. Client Engagement Associate
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll use your expertise in financial services products and customer service to help clients as they manage their day-to-day banking…
Added 4 mins ago
C
Financial Services Representative II
CIBC
Oshawa, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 4 mins ago
C
Sr. Data Scientist, Fraud Analytics
CIBC
Toronto, ON
- Full-time
…systems. You will also proactively lead and conduct/identify business problems where analytical techniques can be effectively applied to achieve core business objectives. Lead and conduct…
Added 4 mins ago
C
Administrative Assistant
CIBC
Thornhill, ON
- Full-time
…This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading…
Added 4 mins ago
C
Consultant, Site Reliability Engineering(SRE)
CIBC
Toronto, ON
- Full-time
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
Added 4 mins ago
C
Financial Services Representative II
CIBC
Calgary, AB
- Full-time
You will be joining the Personal and Business Banking team, as the Financial Services Representative II you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference…
Added 4 mins ago
C
Contact Centre Representative (Credit Counsellor, Client Account Management)
CIBC
Toronto, ON
- Full-time
…terms and conditions of their contractual obligations and offer solutions to prevent further…
Added 4 mins ago
CE
Geologist
Cenovus Energy
Calgary, AB
- Full-time
…energy company, we believe that sharing knowledge across our business and operations creates stronger outcomes - for employees and for the company as a…
Added 4 mins ago
W
Product Support Representative - Construction/On Highway
Wajax
MB · Sunnyside, MB
- Full-time
…Offerings in order to provide expert knowledge, advice and product solutions for client…
Added 4 mins ago
EM
Area Sales Manager Industrial Automation
Exact Match Recruitment
ON · Ontario, Canada
- $105,000 to $120,000 CAD / year
- Full-time
…sales of a comprehensive offering of automation products and solutions. Focus will be on defined key industries in South West Ontario. Products offerings include sensors, control systems,…
Added 4 mins ago
SI
Salesforce Marketing Cloud Developer - Strong Automation Studio, Email Studio and AMPscript
Smart IT Frame LLC
ON · Ontario, Canada
- Contract
Job Title: Salesforce Marketing Cloud Developer - Strong Automation Studio, Email Studio and AMPscript
Added 4 mins ago
CU
Vice President, Property Management
Canadian Urban Limited
AB · Edmonton, AB
- Full-time
· Ensure annual business plans are executed and adjusted to meet investor mandates and long-term
Added 4 mins ago
LA
Training and Quality Specialist (6 months)
Legal Aid Ontario
Toronto, ON
- Contract
Create, develop and deliver training to staff pertaining to LAO initiatives (such as; LASA 2020, business process changes….etc.).
Added 4 mins ago
UO
Electro-Optical Systems Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…key component of national security, providing technological solutions and expert mission support. Become part of a team dedicated to making a tangible contribution to our nation’s defense…
Added 4 mins ago
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Loans Analyst, Agriculture Commercial Financing (Bilingual)
FCC / FAC
Woodstock, NB
- Full-time
…corporation, we provide financing, knowledge resources and business management software to over 103,000 customers…
Added 4 mins ago
TR
Salesforce Financial Services Cloud (FSC) Developer
Top Recruitment
Toronto, ON
- $60 CAD / hour
- Contract
…build and enhance client-facing banking and wealth management solutions on Salesforce Financial Services Cloud. Working closely with business analysts, solution architects, and product…
Added 4 mins ago
C
HR Generalist
CNH
Saskatoon, SK
- Full-time
As a global leader in agriculture and construction, we create the equipment, technology, and solutions that help our customers work more productively and sustainably. Our success starts…

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

Apply About employer

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Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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