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Added 7 mins ago
LI
Operations Coordinator
LOCAL INDUSTRIAL PARTNERS
Genelle, BC
- Full-time
Metal Recycling: Coordinating facility operations, equipment, purchasing, logistics, inventory, and operational efficiency.
Added 7 mins ago
BF
Analyste, soutien logistique intégré (SLI)/Integrated Logistic Support (ILS) Analyst
Bell Flight
Mirabel, QC
- Full-time
Added 8 mins ago
JC
Field Technician– Surface Decommissioning
JSK Consulting Ltd.
Red Deer, AB
- Full-time
…a small, collaborative team. The successful candidate will lead through experience, initiative, and technical knowledge while actively participating in field…
Added 8 mins ago
DU
Remotely Operated Vehicle (ROV) Technician
Dalhousie University
Halifax, NS
- Full-time
Plan, prepare, and lead at-sea missions, including logistics, mobilization, transportation, equipment integration, and operational activities.
Added 8 mins ago
SW
Technical Inside Sales Representative
Stormtec Water Management
Delta, BC
- Full-time
…knowledge of pumps, flow, pipe and hose, controls, power, site logistics, and bypass operations while contributing to shared team…
Added 8 mins ago
HP
Procurement Buyer
HOCS Projects
Calgary, AB
- Full-time
…Procurement, Project Management, Engineering, Quality, Construction, Logistics, Finance, vendors and contractors, the role supports competitive sourcing, accurate commercial documentation,…
Added 8 mins ago
UO
Team Lead, VFMP Patient Program
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Team Lead, VFMP Patient Programs is responsible for managing the operational, partner engagement and administrative aspects required to deliver the Patient Program associated activities…
Added 8 mins ago
EA
Ramp Coordinator
Executive Aviation
Victoria, BC
- Full-time
Lead training support – Shadow shifts, push back, load planning (sheets and communication), flight organization, incident management
Added 8 mins ago
BG
Auto Body Parts Coordinator (Yellowhead Trail)
Boyd Group Services
Edmonton, AB
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 23 mins ago
CI
Warehouse Associate (UID Labelling Lead)
Calian in Space & Technology
Montreal, QC
- Full-time
Calian is seeking a UID Labelling Lead to assist our client with the facilitation of their project.
Added 23 mins ago
Office Manager
Long View Systems
AB
We are looking for an experienced, people-focused Office Manager to lead the day-to-day workplace experience for our Edmonton branch. This visible and hands-on role combines office and…
Added 23 mins ago
KC
Supply Chain Intern (Jan 2027) (4 months)
Kepler Communications
Toronto, ON
- $21 to $26 CAD / hour
- Internship
…we’re committed to creating an environment where you can grow, lead, and make a global…
Added 23 mins ago
A
Professionnel en ingénierie de liaison MAP / Liaison Engineering MAP
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 38 mins ago
W
Materials Technician
Worley
Moose Jaw, SK
- Full-time
Project Materials Lead or Material Controller roles
Added 38 mins ago
KC
Supply Chain Intern (Jan 2027) (4 months)
Kepler Communications Inc.
Toronto, ON
- $21 to $26 CAD / hour
- Volunteer
…we’re committed to creating an environment where you can grow, lead, and make a global…
Added 38 mins ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
…transportation and quality standards are met and communicate with logistics regarding off-loading of the products where…
Added 38 mins ago
V
Category Purchaser
Valmet
Montreal, QC
- Full-time
…forgings, assemblies, and mild steel machine parts, you will lead and coordinate Valmet’s global spare parts procurement operations by executing operational and strategical purchasing…
Added 38 mins ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 38 mins ago
A
Ready Mix Operations Manager
Aplin
Kitimat, BC
- Full-time
The successful candidate will oversee all aspects of plant operations, dispatch, logistics, fleet coordination, production planning, quality control, safety, maintenance, and workforce…
Added 38 mins ago
CE
Lived Experience Governance Lead
CMHA Edmonton (Canadian Mental Health Association - Edmonton)
AB · Edmonton, AB
- $27.59 to $35.13 CAD / hour
- Full-time
The Lived Experience Governance Lead coordinates and supports Edmonton’s Strategy for Community Mental Health (SCMH), the Council for Community Mental Health (CCMH), and a Systems Change…
Added 38 mins ago
IS
Senior Mechanical Quality Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 38 mins ago
IS
Trade Compliance Manager
Iridian Spectral Technologies
Ottawa, ON
- Full-time
The Trade Compliance Manager will lead the Iridian Spectral Technologies compliance program and will be the main point of contact for the company’s Controlled Goods Program (CGP). In…
Added 38 mins ago
CC
Production Manager - CWT Kitchener
Carlisle Construction Materials
Kitchener, ON
- Full-time
The Production Manager will lead a team of approximately 25 hourly employees and is accountable for production planning, shipping coordination, inventory control, employee development,…
Added 38 mins ago
WT
IT Specialist - Supply Chain Systems & Integrations
Wills Transfer Limited
Smiths Falls, ON
- Full-time
Lead the technical setup of new clients, working closely with internal teams and customers to understand their requirements.
Added 38 mins ago
VT
Parts Manager
Velocity Truck Centers
Nanaimo, BC
- $100,000 to $120,000 CAD / year
- Full-time
Lead, mentor, and support a high-performing parts team

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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