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Added 4 mins ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 4 mins ago
TA
Sales Representative - Client TELUS
The Acquisition Group
Vancouver, BC
- Full-time
…people-focused individuals to represent TELUS through direct sales. If you're motivated by growth, enjoy working with people, and want a role where your performance creates real…
Added 4 mins ago
TA
Sales Representative - Client TELUS
The Acquisition Group
Langley (City), BC
- Full-time
…people-focused individuals to represent TELUS through direct sales. If you're motivated by growth, enjoy working with people, and want a role where your performance creates real…
Added 4 mins ago
AC
Member Service Representative I (Full-Time, Permanent) West End
Access Credit Union
Winnipeg, MB
- Full-time
The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
Added 19 mins ago
Customer Service Representative - Barrie Financial Centre, Barrie (30 hrs/week)
Scotiabank
Barrie, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 34 mins ago
W
Inside Sales Representative - Bearings/Hydraulics
Wajax
Charlottetown, PE
- Full-time
…experience. Provide consistently elevated levels of customer service to customers and accounts as well as vendors, reaching business targets through excellent telephone sales and…
Added 34 mins ago
Customer Account Representative
Bunge
Swift Current No. 137, SK · Swift Current, SK
The Customer Account Representative I is responsible for procuring grain products by developing and maintaining strong relationships with producers and customers within an assigned…
Added 34 mins ago
Keyholder - BOSS Niagara
HB Canada, Inc.
Niagara-on-the-Lake, ON
Deliver exceptional service to clients – key focus on driving sales and service
Added 49 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Regina, SK
If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you! Canadian Linen seeks a driven Customer Service…
Added 49 mins ago
NT
Représentant en transport et service à la clientèle - Transport and Customer Service Representative
Nature's Touch Inc.
Montreal, QC
- Full-time
Effectuer les mises à jour et les modifications dans le système demandées par le service des commandes.
Added 49 mins ago
U
Route Trainee - UniFirst Canada
UniFirst
AB
- Full-time
…Trainee (RT) and take the first step toward a rewarding career in service and customer care. As an RT, you’ll receive hands-on training through our robust, blended learning programs while…
Added 49 mins ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
Sussex, NB
- Full-time
Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Added 49 mins ago
C
Financial Services Representative (English and French speaking)
CIBC
Mississauga, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 49 mins ago
N
Brand Ambassador / Beauty Demo Representative
NUDESTIX
Mississauga, ON
- Part-time
Role Description The Brand Ambassador / Beauty Demo Representative is a part-time, on-site role based in the Greater Guelph Metropolitan Area. In this position, the individual will…
Added 1 hour ago
BB
Seasonal Retail Associate
Best Buy Canada
Ottawa, ON
- Part-time
Paid training to build valuable customer service and sales skills
Added 1 hour ago
AA
livreur
Advance Auto Parts
Boucherville, QC
- Full-time
Sales aptitude and customer service orientation
Added 1 hour ago
J
Préposé(e), Service à la clientèle/ Guest Services Representative
JLL
Montreal, QC · CAN-CLIENT Montreal-Galeries d'Anjou
- Part-time
Préposé(e), service à la clientèle (Temps partiel) - JLL
Added 1 hour ago
CF
Bilingual Inside Sales/Customer Service Representative
Columbia Forest Products
Kitchener, ON
- Full-time
…and rotary cut veneers is looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales…
Added 1 hour ago
B
Investment Associate, Private Wealth
BMO
Markham, ON · UPMA
- Full-time
…managing and growing client relationships through the delivery of service and advice. Assesses individual client investment needs to provide professional, customized investment-related…
Added 1 hour ago
KS
Field Marketing Representative
Kognitive Sales Solutions
Brampton, ON
- Part-time
Kognitive Sales Solutions, in partnership with Canadian Tire, is on the lookout for highly motivated, sales-driven individuals who can spark excitement and foster connections with consumers…
Added 1 hour ago
C
Account Representative
CDW
Toronto, ON
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 1 hour ago
C
Account Representative
CDW
Toronto, ON
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 1 hour ago
C
Account Representative
CDW
Calgary, AB
- Full-time
…brands in the IT industry. Join us and you will start out as a Sales Account Representative with a dedicated career progression path towards Account Manager, Senior Account Manager and…
Added 1 hour ago
Financial Service Representative
Money Mart
Ottawa, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…
Added 1 hour ago
Financial Service Representative
Money Mart
Downsview, ON
This role combines sales, customer service, personal lending, compliance, cash handling, and branch operations. Team Members must deliver excellent customer service while following company…

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

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Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

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More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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