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Added 3 mins ago
PA
Customer Service Representative
PAL Airlines
Happy Valley-Goose Bay, NL
- Full-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
Added 3 mins ago
LH
2600002926 - Service Associate
Lakeridge Health
Bowmanville, ON
- Full-time
The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members…
Added 3 mins ago
LH
2600002939 - Registered Nurse
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Ajax, ON
- Internship
Current Basic Life Support (BLS) certification from the Heart and Stroke Foundation is required;
Added 3 mins ago
XI
Field Sales & Marketing Representative
Xplore Inc.
Canada
- Full-time
Added 3 mins ago
TH
Food Service Representative (Part Time)-Q Nutrition & Food Services
Trillium Health Partners
Mississauga, ON
- Part-time
Concentration with attention to detail, especially when working on the patient food service beltline
Added 3 mins ago
IP
Licensed Assistant
iA Private Wealth
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
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CG
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Canada Guaranty
Toronto, ON
- $105,000 to $115,000 CAD / year
- Full-time
…critical business applications. The role provides hands-on systems support, monitoring, patching, troubleshooting, backup and recovery coordination, and basic network troubleshooting across…
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FR
Security Concierge
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- Full-time
…we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 4 mins ago
SW
Technical Inside Sales Representative
Stormtec Water Management
Delta, BC
- Full-time
We are seeking a customer-facing Technical Inside Sales Representative to convert inbound Bypass opportunities into profitable work, managing smaller, less-complex projects from inquiry and…
Added 4 mins ago
CF
Outside Sales Representative - Food Distribution (GTA)
CTS Foods
Toronto, ON
- Full-time
…customer base and are looking for a motivated Outside Sales Representative to help drive growth in the Greater Toronto…
Added 4 mins ago
KR
Bilingual Customer Service Representative
KIT Recruitment
Oakville, ON
- $57,000 to $58,500 CAD / year
- Full-time
KIT Recruitment is seeking a Bilingual Customer Service Representative (English/French) to join our client's team in a hybrid role!
Added 4 mins ago
PT Residential Community Living Worker (Kamloops)
Connective
Kamloops, BC
…planning for individuals living in a residence. Are required to support the individual in successfully completing goals and activities aligned with the Quality-of-Life…
Added 4 mins ago
UO
Team Lead, VFMP Patient Program
University of British Columbia
Vancouver, BC · VCH | Vancouver General Hospital - Gordon and Leslie Diamond Health Care Centre (VGHHCC)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…practical skills-development in collaboration with partners who are representative of those community members the students will serve in clinical practice. This includes engaging with…
Added 4 mins ago
Client Service Representative-C0778
City of London
London, ON
Reporting to a Manager or designate, the Customer Service Representative performs a variety of customer service, reception and support duties within the Service Area.
Added 4 mins ago
TG
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Barrie, ON
- Full-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 4 mins ago
Bilingual Accounts Receivable Representative (Finance) (Healthcare) - Mississauga, ON
Arjo
Mississauga, ON
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Added 4 mins ago
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Customer Service Representative (Motivator) - Burnaby Northgate
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Burnaby, BC
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 4 mins ago
C
Business Development Associate
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Toronto, ON
- Full-time
0-4 years of experience in customer service, inside sales, or similar position.
Added 4 mins ago
D
Personal Finance Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Bordeaux-Cartierville-Saint-Laurent
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 4 mins ago
D
Personal Finance Advisor
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Bécancour, QC · Caisse Desjardins Godefroy
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 4 mins ago
CK
Subway Sandwich Artist - CSR
Circle K
Kitchener, ON
- Part-time
Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner.
Added 19 mins ago
B
Customer Service Representative
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Added 19 mins ago
BB
Technician lI - Audio Visual
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Vancouver, BC
- $26 to $35 CAD / hour
- Full-time
…needs of clients on a national scale, while providing local…
Added 19 mins ago
BB
Technician I - Audio Visual
Bosch Building Technologies
Vancouver, BC
- $20.5 to $28.66 CAD / hour
- Full-time
Support the installation of audiovisual systems, including video conferencing, distributed audio, digital signage, sound reinforcement, control systems, public address/announcement systems,…
Added 19 mins ago
BB
Electrician
Bosch Building Technologies
Prince George, BC
- $35 to $45 CAD / hour
- Full-time
In addition to the installation, service, and maintenance of integrated low-voltage systems this position will have the opportunity to work on traditional electrical components as well. If…

MHZ-NA Blinds & Shading Solutions Inc.

Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

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Applications open in a new tab.

Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers, dealers, and internal stakeholders by responding to inquiries, providing order and product information, and proactively communicating delays or issues. Verify and document orders, coordinate issue resolution across internal teams and external partners, maintain accurate records in Zoho Books, support process improvements, and handle weekly shipping and receiving tasks.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving abilities. Candidates must be detail-oriented, able to work independently and collaboratively, communicate excellently in English, and reliably commute to or relocate to Vancouver, BC.

Skills

Customer Support
Order Verification
Order Processing
Customer Communication
Attention To Detail
Numerical Skills
Organization
Time Management
Problem Solving
Written Communication
Interpersonal Skills
Recordkeeping
Issue Resolution
Process Improvement
Zoho Books
File Management

Benefits

Business Casual Dress
Dental Care
Extended Health Care
Vision Care
Paid Time Off
Store Discount
Life Insurance
On-Site/Street Parking

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms And Conditions
Backorders
Zoho Books
Sales Order Software
Email
File Management
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Logistics
Shipping And Receiving
Wholesale Building Materials
German Language

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