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Added 1 min ago
SP
Human Resources Coordinator-Lachine
Silgan Plastics
Quebec, QC
- Full-time
Assists with the development and administration of programs, procedures, and guidelines to help align the workforce with the strategic goals of the HR Department.
Added 1 min ago
L
Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 1 min ago
OI
HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
As a leading wholesale distributor of HVAC and refrigeration equipment, parts, and supplies, the Inside Sales Representative serves as a trusted resource for contractors and industry…
Added 1 min ago
IT
Business Development Representative
Intelex Technologies ULC
Toronto, ON
- Full-time
The Business Development Representative supports Intelex’s strong drive for sales, revenue and overall aggressive growth of the business. The Business Development Representative generates…
Added 1 min ago
Senior Product Specialist - Personal Lines
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON · Hybrid - Canada, ON
Working under minimal supervision, the Senior Product Specialist leads the development, optimization of Wawanesa's insurance products and underwriting policies that support and promote…
Added 1 min ago
SC
Bilingual Area Finance and Administration Manager
Securitas Canada
Ottawa, ON
- Full-time
Coordinate administrative processes, including insurance renewals, business licenses, office/equipment leases, and branch administrative records.
Added 1 min ago
E
QA Specialist
Entrust
Ottawa, ON · Canada - Ottawa
- Full-time
Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned, moving…
Added 1 min ago
Senior Application Developer (Computer Services Officer 4)
The Government of Nova Scotia
Halifax, NS
As a Senior Application Developer within the Citizen and Business Services team, you will lead the design, development, modernization, and support of enterprise-grade applications and…
Added 17 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
Partner with lawyers and the Business Development team to capture representative matters, client insights and practice-specific credentials for use in pitches and proposals.
Added 17 mins ago
R
Business Development Representative
riverside.fm
Toronto, ON
- Full-time
This posting is intended to build a talent pool for our next Business Development Representative (BDR) cohort, with an anticipated start date around the beginning of October. While this…
Added 31 mins ago
FR
Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 31 mins ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 31 mins ago
CI
Senior Data Analytical Specialist / Scientist - Contract
Compugen Inc
Toronto, ON
- Contract
…models, and machine learning solutions that support strategic business initiatives and data-driven…
Added 31 mins ago
CI
Senior Data Science Developer - Contract
Compugen Inc
Toronto, ON
- Contract
…initiatives while establishing reusable frameworks, services, and development standards that support long-term enterprise AI…
Added 31 mins ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
Quebec, QC
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 31 mins ago
SC
Head Sales Retail (d/f/m)
Sandoz Canada
Field, BC
- Full-time
Lead the development and implementation of a holistic sales approach.
Added 31 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
Excellent business management/development skills.
Added 31 mins ago
FR
Security Concierge
FirstService Residential Canada
Burlington, ON
- Full-time
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.
Added 31 mins ago
E
Quality Assurance Specialist
Entrust
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
Configure and validate representative test environments, including identity, directory, database, network, browser, operating system, and application dependencies.
Added 31 mins ago
MF
National Accounts Financial Consultant
MD Financial Management | Gestion financière MD
London, ON
- Full-time
…initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal…
Added 31 mins ago
ES
Salesperson
ENTRATECH SYSTEMS
Burlington, ON
- Full-time
Entratech Systems is growing, and we're looking for a motivated, relationship-driven Sales Representative to help expand our business across Canada.
Added 31 mins ago
C
Financial Services Representative - Amos
CIBC
Amos, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 31 mins ago
BC
QA/QC Coordinator, Electrical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
Support the Quality Manager in the development and implementation of the Project Quality Plan
Added 31 mins ago
BC
QA/QC Coordinator, Civil – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
Support the Quality Manager in the development and implementation of the Project Quality Plan
Added 31 mins ago
BC
QA/QC Coordinator, Mechanical – Industrial West
Bird Construction
Calgary, AB · Edmonton, AB · Richmond, BC · Victoria, BC · Saskatoon, SK
- Full-time
Support the Quality Manager in the development and implementation of the Project Quality Plan

MHZ-NA Blinds & Shading Solutions Inc.

Inside Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers and internal stakeholders, respond to inquiries, and provide accurate updates on products, pricing, orders, and delays. Verify and document orders, resolve and escalate issues, support process improvements, and handle incoming and outgoing shipments one day per week.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving skills. Candidates must communicate excellently in English, work independently and collaboratively, and reliably commute to Vancouver or plan to relocate.

Skills

Customer Support
Order Processing
Sales Order Verification
Customer Communication
Email and Phone Support
Attention to Detail
Numerical Skills
Organization
Time Management
Problem Solving
Record Keeping
Issue Resolution
Zoho Books
Process Improvement
Logistics Coordination
English Communication

Benefits

Casual Dress
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Store Discount
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms and Conditions
Backorders
Discrepancy Resolution
Zoho Books
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Process Improvement
Sales Order Software
Email Support
File Management
Logistics
Shipment Receiving
Outgoing Shipments
Wholesale Building Materials
German Language

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