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Added 9 mins ago
SH
Server
SE Health
Calgary, AB
- Part-time
…115+ years of impact, we bring hope, happiness and exceptional care to people and communities across Canada. We lead with empathy, dignity and purpose while building a future where everyone…
Added 9 mins ago
TH
Health Information Analyst - CHIM
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 9 mins ago
LC
Pharmacist, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 39 mins ago
T
Merchandise Processing Team Member - North Bay (Full-Time)
Talize
North Bay, ON
- $17.95 CAD / hour
- Full-time
…pressure, and love working as part of a team. Most of all, you care about creating an amazing in-store experience and representing Talize’s values with pride. You show up ready to…
Added 2 hours ago
MI
Millwright
Martinrea International
Woodbridge, ON
- Internship
Communication with Lead Hand, Supervisors and Management
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Burnaby, BC
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 2 hours ago
LL
Transportation Supervisor (Night Shift)
Lineage Logistics
Winnipeg, MB
- Full-time
As a Transportation Supervisor, you will lead a small, dedicated team to ensure the efficient daily operations of pick-ups and deliveries while playing a critical role in representing our…
Added 2 hours ago
GH
Customer Account Analyst
GE HEALTHCARE
ON · Mississauga, Ontario
- Other
As the Customer Account Analyst, you will be joining a fast-paced environment as part of the GE Healthcare Service Operations team. In this role, you will have an opportunity to work…
Added 3 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Customer Care: Communicate clearly and professionally with facility managers, property owners, and team members regarding system status, required repairs, and maintenance recommendations.
Added 4 hours ago
FC
ENGINEERING LEAD POST BOOKING OPTIMIZATION - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
We're looking for an Engineering Lead to own and drive the technical solution behind Post Booking Optimization. This is a high-impact opportunity to design and build systems that…
Added 4 hours ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Full-time
…Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are…
Added 4 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic and financial management work that supports growth, productivity, and stronger client and advisor…
Added 4 hours ago
AA
Spécialiste des Systèmes d'Atterrissage / Landing Systems Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 4 hours ago
Housekeeping Aide
Winnipeg Regional Health Authority
MB · Lundar, MB
Site: Interlake-Eastern Regional Health Authority - Lundar Personal Care Home
Added 4 hours ago
Indigenous Support Worker
Winnipeg Regional Health Authority
Winnipeg, MB
…between Indigenous relatives, the emergency department, health-care providers and community-based services. The position supports individuals experiencing complex social circumstances,…
Added 5 hours ago
BG
Charge MRI Technologist - Full-Time - Diagnostic Imaging
Brockville General Hospital
Brockville, ON
- Full-time
…strong leadership abilities that will deliver excellent patient…
Added 5 hours ago
C
Director, Distribution Strategy & Financial Management
CIBC
Toronto, ON
- Full-time
…Senior Director, Distribution Strategy & Enablement, you’ll lead high-priority strategic and financial management work that supports growth, productivity, and stronger client and advisor…
Added 5 hours ago
PR
Clerk 4 - Medicine and Critical Care
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
…including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health &…
Added 5 hours ago
TN
Roofing Sales Representative
Top Notch Roofing Inc
Chilliwack, BC
- $120,000 to $210,000 CAD / year
- Full-time
Guide customers through the sales process with professionalism and care
Added 5 hours ago
HT
Buyer (Contract)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance…
Added 5 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
HN
Millwright
Hartmann North America
Brantford, ON
- Internship
Equipment Maintenance: Lead and assist major equipment installations, set-up and repairs of production machines/equipment, complete work orders;

MHZ-NA Blinds & Shading Solutions Inc.

Inside Customer Support Representative

Vancouver, BC, Canada

Pay: $21.00-$22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay: $21.00-$22.00 per hour
Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

MHZ-NA Blinds & Shading Solutions Inc.

MHZ-NA Blinds & Shading Solutions Inc. is looking for a detail-oriented Client Support Representative to join our team. The primary responsibility of this role is to review sales orders, compare them with vendor order confirmations, and communicate any discrepancies to the appropriate team members and customers. The ideal candidate is highly organized, has strong numerical skills, and can work

independently. Knowledge of German is an asset.

Job Summary

The Client Support Representative is the primary point of contact between the company and its customers. The role ensures accurate order processing, timely communication, and positive customer experience while supporting sales, logistics, and operations.

Responsibilities

Serve as the first point of contact for customers, dealers, and internal stakeholders.
Respond to inquiries via email and phone in a timely and professional manner.
Provide accurate information regarding products, pricing, lead times, order status, and terms & conditions.
Communicate delays, backorders, and issues clearly and proactively.
Maintain a customer-focused, solution-oriented tone, even in high-pressure situations.
Review and verify sales orders for accuracy.
Enter, review, and validate customer orders for accuracy, completeness, and compliance with internal procedures.
Communicate inconsistencies or issues to relevant team members for resolution.
Maintain organized records of orders, confirmations, and communications.
Collaborate with colleagues to ensure smooth order processing.
Investigate issues by liaising with internal teams and external partners.
Escalate complex or high-risk issues to management with clear documentation and recommended actions.
Follow up to ensure resolution and customer satisfaction.
Assist with internal reporting, tracking, and process documentation as required.
Maintain accurate customer, order, and case records in Zoho Books.
Ensure all correspondence, changes, and resolutions are properly documented.
Support audits, reporting, and performance tracking through clean data practices.
Identify recurring issues, bottlenecks, or inefficiencies in customer workflows.
Suggest improvements to processes, templates, and communication standards.
Contribute to the development of SOPs, FAQs, and customer support guidelines.
One day per week, manage logistics by receiving incoming shipments and preparing and sending outgoing shipments.
Perform other administrative tasks as required.

Requirements

Proven experience in Customer/Client Support Representative role.
Proficiency in sales order software, emailing, and file management.
Strong organizational and time-management skills.
Excellent English communication and interpersonal abilities.
Attention to detail and problem-solving skills.
Ability to work independently and as part of a team.
Language: English (Required)
Commute: Reliably commute to Vancouver, BC (V5M) or plan to relocate before starting work (Required).

Benefits

Business casual dress, Dental care, Extended health care, Vision care, Paid time off, and Store discount.

Pay: $21.00-$22.00 per hour

Benefits:

Casual dress
Dental care
Life insurance
On-site/Street parking
Paid time off
Vision care

Work Location: In person

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for customers and internal stakeholders, respond to inquiries, and provide accurate updates on products, pricing, orders, and delays. Verify and document orders, resolve and escalate issues, support process improvements, and handle incoming and outgoing shipments one day per week.

Requirements

The role requires proven customer or client support experience, proficiency with sales order software, email, and file management, and strong organizational, time-management, communication, and problem-solving skills. Candidates must communicate excellently in English, work independently and collaboratively, and reliably commute to Vancouver or plan to relocate.

Skills

Customer Support
Order Processing
Sales Order Verification
Customer Communication
Email and Phone Support
Attention to Detail
Numerical Skills
Organization
Time Management
Problem Solving
Record Keeping
Issue Resolution
Zoho Books
Process Improvement
Logistics Coordination
English Communication

Benefits

Casual Dress
Dental Care
Extended Health Care
Life Insurance
On-Site Parking
Paid Time Off
Store Discount
Vision Care

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Client Support
Sales Orders
Order Confirmations
Order Processing
Order Verification
Customer Inquiries
Product Information
Pricing
Lead Times
Order Status
Terms and Conditions
Backorders
Discrepancy Resolution
Zoho Books
Customer Records
Case Records
Internal Reporting
Process Documentation
Standard Operating Procedures
Frequently Asked Questions
Process Improvement
Sales Order Software
Email Support
File Management
Logistics
Shipment Receiving
Outgoing Shipments
Wholesale Building Materials
German Language

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