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Mi'kmaw Native Friendship Centre

Case Manager

Halifax, NS, Canada

Salary: $30/hour, 35 hours per week · Full-time

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Job details

Pay: Salary: $30/hour, 35 hours per week
Job type: Full-time
Apply by: Nov 18, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Employment Opportunity: Case Manager

Location: Halifax, NS

Salary: $30/hour, 35 hours per week

Employment Term: Annual renewal

Reports To: Front House Manager and Direction 180 Program Manager

General Description

Direction 180, a program of the Mi’kmaw Native Friendship Centre is looking for One (1) Case Manager. The Case Manager is the first point of contact for all clients seeking opioid agonist treatment at Direction 180. This position supports a large client case load. The Case Manager will support clients to create individual treatment plans and goals. The Case Manager is responsible for employing a trauma-informed care and harm reduction approach to support vulnerable clients with complex trauma, medical, mental health and substance use disorders. This job description will change as the workplace changes. The Case Manager reports directly to the Front House Manager and Program Manager. The hours offered are full time, Monday to Friday, from 8:00am to 3:00pm.

Key Responsibilities

We are looking for an individual to perform the following duties:

Work with a diverse caseload of approximately 200 clients experiencing trauma, medical, mental health and substance use disorders
Offer support and link clients to other health and social support services based upon the clients identified needs
Client advocacy (letters of support, housing, education, pre-sentence reports, confirmation of treatment, food access, travel)
Create and facilitate support groups focused on harm reduction and improvement of mental and social wellbeing (health promotion, up to date information on harm reduction awareness)
Ensure services emphasize client choice, harm reduction, trauma-informed care and psycho-social rehabilitation
Actively participate in case conference discussions, updates and follow-up with team members
Collaborate with each client to develop creative treatment plans aimed at improving overall health and social well-being, review and update on a regular basis
Develop and maintain complete and accurate client files with all required documents and data in the electronic database (demographics, contact information, health status, missed doses, urine drug screening, incident reports, substance use, observed changes in behaviour, case conference requests and team decisions)
Assist clients in obtaining and renewing MSI health cards
Community pharmacy notification and follow-up
Provide peer-support counselling, practical application of non-violent crisis intervention
Offer support, empathy and understanding for clients experiencing difficulties with opioid treatment, substance use and withdrawal
Work in tandem with multidisciplinary team to promote access and follow up care treatment to other health care providers, social workers and child protective services
Oversee client urine drug screening and doctor’s appointments
Follow personal and professional safety guidelines, program policies and always maintain a high level of confidentiality
Report concerns and needs to Front House Manager
Maintain confidentiality of client files per the Freedom of Information and Protection of Privacy Act (FOIPOP)
Attend community forums, workshops, and conferences as deemed relevant and directed by D180 Front House Manager and Program Manager
May perform other related duties as assigned

Qualifications

Diploma in Health and Human Services, Addictions Community Outreach or Counselling Skills
Non-Violent Crisis Intervention
Suicide Intervention (ASIST)
Experience working in harm reduction and collaborative practice settings
Experience working in a community-based clinic or health care setting considered an asset
Experience using electronic medical records system for client file management
Knowledge and application of Microsoft Office Applications (PowerPoint, Excel, Word)
Knowledge of opioid agonist treatment, harm reduction and trauma informed care
Awareness of community resources for people experiencing complex health and social issues
Detail-oriented with active time management, organizational, written, verbal, critical thinking and interpersonal skills.
Personal experience with substance use disorder and/or treatment considered an asset

Application Deadline: November 18, 2026 at 12 noon

Submit Resume to: hr@mymnfc.com With the Subject: “Direction 180 Case Manager”

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

Direction 180 is an equal opportunity employer; and complies with all fair employment practices laws. We are committed to providing a workplace free form unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veterans status, disability unrelated to job requirements, ethnicity, genetic information, military service, political affiliation, marital status and pregnancy or other protected status.

Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Mi’kmaw Native Friendship Centre (MNFC) Direction 180 reserves the right to refuse all applications for employment. The MNFC/D180

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More about this job

Responsibilities

Manage a diverse caseload of approximately 200 clients seeking opioid agonist treatment, developing and regularly updating individualized plans while providing trauma-informed, harm-reduction support and advocacy. Coordinate referrals and follow-up with health and social services, maintain accurate confidential client records, facilitate support groups, and collaborate with the multidisciplinary team.

Requirements

A diploma in Health and Human Services, Addictions Community Outreach, or Counselling Skills is required, along with training in Non-Violent Crisis Intervention and Suicide Intervention (ASIST). Candidates should have experience in harm reduction and collaborative practice, knowledge of opioid agonist treatment and trauma-informed care, and strong organizational, communication, and interpersonal skills; community clinic experience and personal experience with substance use or treatment are assets.

Skills

Case Management
Harm Reduction
Trauma-Informed Care
Opioid Agonist Treatment
Client Advocacy
Treatment Planning
Peer-Support Counselling
Crisis Intervention
Suicide Intervention
Case Conferencing
Electronic Medical Records
Microsoft Office
Confidentiality
Community Resource Coordination
Time Management
Interpersonal Communication

Visa sponsorship

Not detected in the job text

Keywords

Case Management
Opioid Agonist Treatment
Harm Reduction
Trauma-Informed Care
Substance Use Disorders
Mental Health
Health and Human Services
Addictions Community Outreach
Counselling Skills
Non-Violent Crisis Intervention
Suicide Intervention
ASIST
Peer Support
Client Advocacy
Treatment Planning
Psychosocial Rehabilitation
Case Conferences
Electronic Medical Records
Microsoft Office
PowerPoint
Excel
Word
Urine Drug Screening
Community Pharmacy Coordination
Multidisciplinary Collaboration
Confidentiality
FOIPOP
Community Resources

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Work requirements

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