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Mi'kmaw Native Friendship Centre

Housing Support Case Manager

Halifax, NS, Canada

Salary Range: $58, 000/ per year · Full-time

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Job details

Pay: Salary Range: $58, 000/ per year
Job type: Full-time
Apply by: Oct 19, 2026
Working hours: 35 hours/ week
Posting language: English
Posted: Oct 5, 2026

Original job description

Employment Opportunity: Housing Support Case Manager

Location: Halifax, NS

Salary Range: $58, 000/ per year

Employment Term: Contract October-March 31, 2027, Full time hours (35 hours/ week)

Reports To: Housing Program Manager

General Description

The Mi’kmaw Native Friendship Centre is currently looking for One (1) Housing Support Case Manager (HSCM). The HSCM will support service users with accessing housing and other criminal justice services. The HSCMJ must support clients with a client-centered, anti-oppressive, decolonized, and trauma informed lens with an emphasis on harm reduction practice.

The HSCM must support clients with a client-centered, anti-oppressive, decolonized, and trauma informed lens with an emphasis on harm reduction practice. They must also follow the principles of Housing First that believes that housing is a basic human right for all without the need to abstain from activities that may be considered risky. The Housing Support Worker must build relationships with clients and work collaboratively with them to achieve their goals while prioritizing client autonomy. The HSCM - J will also work collaboratively with other service providers including Government, Corrections, community organization, members of the health care and legal systems.

The HSCM is a part of the Mi’kmaw Native Friendship Centre’s housing team and works alongside the other Housing Support Case Managers. The HSCM must have foundational knowledge of decolonized trauma informed care and understanding of how to utilize a client-centered and anti-oppressive lens in their work. The Housing program emphasizes the importance of harm reduction practices and does not promote abstinence only ways of healing.

Key Accountabilities

Ensure the program delivery is congruent with the Mi’kmaw Native Friendship Centre’s mission, vision and philosophy
Review client background information, develop with the individual a recovery plan that is strength based and grounded in the principles of Housing First and Harm Reduction, and monitor individual progress towards their goals
Utilize and maintain the Mi’kmaw Native Friendship Centre’s (MNFC) database and input client information using HIFIS.
Submit new client to and update the By-Name-List
Assist clients with viewing potential housing and completing applications when required
Attend all lease signings with clients
Advocate for client’s rights at an individual and broader systemic level
Support individuals and families to navigate appropriate systems related to obtaining and maintaining housing.
Provide intake, assessment, referrals, assistance in accessing resources, crisis intervention, eviction prevention and outreach mediation for clients
Connect clients to community resources, supports and meaningful activities as required
Ensure clients are fully informed of all programs of the MNFC
Working in partnership with both private and non-profit sector of the housing market to ensure appropriate placement of clients
Maintain accurate, comprehensive documentation regarding all interactions with clients. Documentation must be in accordance with agency standards and adhere to funder requirements.
Partnership responsibilities include intake, partnership meetings, case conference, training and committees (subject to caseload)
Liaise and develop relationships with landlords and property managers
Maintain confidentiality, privacy and clear boundaries
Compile statistics and data that will assist with the outcomes and evaluation of this housing initiative
Commit to the development of the MNFC and participate in internal committees, projects and activities
Assist in program and service development to ensure that quality, effective and client-centred programs and services are delivered
Work collaboratively with all team members and partnering agencies to achieve desired excellent service and outcomes
Provide crisis intervention and emergency shelter services
Transport clients to medical appointments and housing related meetings
Adhere to all policies governing the Mi’kmaw Native Friendship Centre
May perform other related duties as assigned.

Qualifications And Experience Required For The Position

Diploma / certification in community social services; or education in mental health, addictions, concurrent disorders/ co-occurring disorders and social work.

One year of recent, related work experience with an emphasis on mental health, substance use disorders, homelessness and/ or social services or an equivalent combination of education, training and experience

Comprehensive understanding of Indigenous culture and systemic issues that they face finding and maintaining housing

Demonstrated understanding of Housing First and Harm Reduction principles and approach

Comprehensive knowledge of community resources, programs, services including ESIA, local/ provincial housing, subsidy programs and residential tenancy rights and regulations

Excellent verbal and written communication and interpersonal skills

Varied shifts depending on the need of community/ organization

Reliable means of transportation (must own a working vehicle)

Provide a current driver abstract

Provide a copy of a valid class 5 driver’s license

Provide proof of motor vehicle insurance with 2 million in liability insurance

Experience using Microsoft Office (word, excel, outlook, access, power point)

Core Competency Training: Mental Health First Aid, ASIST and NVCI

Required Vulnerable Sector Check & Child Abuse Registrar must be provided prior to start of position
Indigenous Ancestry considered an asset, please self-identify

Application Deadline: October 19th 2026 @ Noon

Submit Cover letter & Resume to: https://mnfc.applytojobs.ca/

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel working within this job title.

The Mi’kmaw Native Friendship Centre is an equal opportunity employer; and complies with all fair employment practices laws. We are committed to providing a workplace free form unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veterans status, disability unrelated to job requirements, ethnicity, genetic information, military service, political affiliation, marital status and pregnancy or other protected status.

Qualified Indigenous applicants will be given priority in accordance with the Aboriginal Employment Preference Policy of the Canadian Human Rights Commission. The Mi’kmaw Native Friendship Centre (MNFC) reserves the right to refuse all applications for employment. The MNFC will not assume any expenses related to this or any job application process included and not limited to travel, relocation, and application development.

Only those applicants who are screened in for an interview will be contacted.

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More about this job

Responsibilities

Support individuals and families in accessing and maintaining housing through client-centered case management, assessments, referrals, crisis intervention, advocacy, and eviction prevention. Coordinate with landlords, community organizations, government and justice services, maintain accurate client records and program data, and help clients pursue their goals while respecting their autonomy.

Requirements

Requires a diploma or certification in community social services, or relevant education in mental health, addictions, concurrent disorders, or social work, plus one year of related experience or an equivalent combination. Candidates need knowledge of Indigenous culture and systemic housing barriers, Housing First and harm reduction, community resources and tenancy rights, a valid Class 5 licence, a working vehicle and required insurance, specified core competency training, and vulnerable-sector and child-abuse registry checks.

Skills

Housing Support
Case Management
Housing First
Harm Reduction
Trauma-Informed Care
Client-Centered Support
Crisis Intervention
Housing Navigation
Advocacy
Community Resource Referrals
Eviction Prevention
Landlord Relations
Case Documentation
HIFIS Database
Microsoft Office
Interagency Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Housing First
Harm Reduction
Trauma-Informed Care
Decolonized Care
Client-Centered Practice
Anti-Oppressive Practice
Mental Health
Substance Use Disorders
Concurrent Disorders
Homelessness
Indigenous Culture
Housing Navigation
Case Management
Crisis Intervention
Eviction Prevention
Residential Tenancy Rights
Housing Subsidy Programs
HIFIS
By-Name List
Mental Health First Aid
ASIST
NVCI
Microsoft Office
Vulnerable Sector Check
Class 5 Driver's Licence
Landlord Relations

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