Client Relations & Marketing Assistant

Welcome to MIC Medical Imaging!

At MIC, our uncompromising commitment to excellence in diagnostic imaging, coupled with our investment in technology and quality patient care, instills confidence in patients and physicians across the communities we serve. We are an innovator in the healthcare industry, a recipient of the consumer choice award for business excellence, and a talent destination for over 500 team members. Our staff are passionate about improving the healthcare journey for patients and their family members, and proudly support local organizations working towards the same goal.

If you are looking for a meaningful career opportunity, our organization could be the perfect fit! 

Client Relations & Marketing Assistant

The Opportunity

MIC is looking for a Client Relations and Marketing Assistant to support its teams! Reporting to the Client Relations Manager, the successful candidate will provide administrative, operational, and logistical support to the Client Relations and Marketing teams. The role keeps marketing materials, physician resources, clinic supplies, and event assets accurate, current, organized, and readily available.

This opportunity is ideal for a highly organized, service-focused professional who enjoys coordinating details, managing multiple priorities, and working collaboratively. You will support the distribution of marketing materials, physician and clinic initiatives, events, patient feedback processes, and day-to-day administrative needs. The successful candidate will communicate professionally, handle confidential information with care, and bring accuracy, initiative, and a positive approach to every task.

Status: Full-time permanent in-office

Location: #203, 11010 – 101 Street NW, Edmonton, AB T5H 4B9

Hours: 7:30am – 4:00pm

Role and Responsibilities

As the Client Relations & Marketing Assistant, you will provide practical coordination and administrative support to MIC’s marketing and client relations activities. You will work with internal teams, clinics, physicians, vendors, and community partners to ensure materials, events, requests, and follow-up activities are completed accurately and on time.

Key Responsibilities:

• Manage marketing inventory, clinic supplies, and storage systems, ensuring materials are organized, current, appropriately stocked, and disposed of or recycled when outdated.
• Proofread project materials before they go to print.
• Coordinate the packaging, shipping, courier delivery, and distribution of calendars, requisitions, brochures, posters, promotional items, and other marketing materials, while tracking related postage and courier costs.
• Print and assemble requisition packs, clinic materials, posters, invitations, and labels.
• Support event logistics by preparing print materials, registration packages, name tags, swag, and supply bins, and assisting onsite or with deliveries as required.
• Support Edmonton primary care providers through the ConnectMD program by coordinating requests, gathering information, facilitating radiologist follow-up, documenting call summaries, and tracking monthly call volumes.
• Provide administrative and systems support by processing invoices, updating physician and clinic information, maintaining reference materials, and completing special projects.
• Monitor patient survey platforms, respond to or escalate feedback as appropriate, enter positive feedback to the intranet, and track completed follow-up actions.
• Prepare radiologist onboarding materials, maintain digital assets by organizing and renaming photo files, and perform other related duties as required.
• Conduct biannual MIC clinic visits to replenish brochure racks, red bins, requisitions, and marketing collateral, and assist with setting up new MIC clinic openings.
• Assist with clinic photography scheduling, working with contractors and site managers to find staff participants and radiologists.
• Travel to MIC clinics with the Digital Media Specialist when required to assist with filming, interviewing, and working with clinic staff to ensure the patient experience is not impacted by our presence.

What You Bring:

• Adaptable and able to respond effectively to changing priorities.
• Skilled at managing multiple tasks, deadlines, and competing priorities.
• A thoughtful listener who respects different perspectives.
• A collaborative team member with strong communication skills.
• Professional, dependable, and guided by sound judgment.
• Committed to protecting confidential and sensitive information.
• Honest, accountable, and committed to producing accurate, safe, high-quality work.

Required Qualifications:

• High school diploma required; post-secondary education in marketing, communications, or a related field is considered an asset.
• Minimum one year of experience in a similar role or a related administrative position is required.

• Strong written and verbal communication skills.
• Highly organized and detail-oriented, with the ability to meet tight deadlines.
• Proficient with Windows and Microsoft Office.
• Knowledge of radiology or accounting systems, such as MRIS or Acumatica, is an asset.

• Office-based, with travel across Greater Edmonton and occasional weekend work.
• Able to sit or stand for extended periods and bend, twist, and reach.
• Able to lift and carry up to 30 kg.

What we offer:

• Competitive wages aligned with industry standards, with recognition for relevant experience.
• Paid vacation and sick time, including vacation starting at three weeks and access to a vacation buy/sell program.
• Full-time and part-time opportunities, with flexibility to adjust FTE throughout employment where available.
• Wellness days and staff appreciation days off.
• Employer-paid extended health and dental benefits.
• RSP program with employer matching, plus additional RRSP and TFSA options.
• Health and personal spending accounts.
• Professional membership and liability insurance reimbursement.
• Annual professional development allowance.
• Paid parking where applicable.
• Service awards recognizing employee contributions.
• Team-building and social events, including treat days, annual holiday party, staff BBQ, golf tournament, and potlucks.

Posting Closing Date: October 29, 2026

The MIC Story

MIC Medical Imaging is Canada’s largest radiology partnership, with more than 100 radiologist physicians and over 500 technologists and support staff. MIC serves the greater Edmonton area, offering a wide range of diagnostic imaging services, including x-ray, ultrasound, MRI, CT, and more. MIC is an expert and trusted partner to Edmonton and surrounding area. MIC Medical Imaging Radiologists play an essential role in 17 Edmonton area hospitals and community health centres. We are proud to extend the same expert level of diagnostic imaging to practitioners and patients through our 15 community-based clinics in Edmonton, St. Albert, Ft. Saskatchewan and Sherwood Park. We boast the largest group of sub-specialized radiologists in the province, unique work environments, state-of-the-art equipment, learning and development training, career advancement opportunities, and more. MIC is committed to supporting local organization such as the United Way, Mercy Ships

Imaging Excellence Starts with Healthy, Engaged Employees

Our people form the foundation for imaging excellence and are the reason practitioners, patients, hospitals, and professional sports teams like the Edmonton Oilers trust us with their medical imaging needs. We take care of our employees, so that they will take care of our patients. At MIC, we provide:

Competitive compensation

Flexible work commitments to accommodate life changes (i.e. full time, part time, casual)

Comprehensive health and dental coverage

Vacation allocated on years of services

Employer-sponsored pension program (RPP)

Professional learning and development opportunities

Supports to improve the physical and mental health of our employees

Vacation Purchase-Sell Program: provide increased flexibility and support the changing lifestyle needs of our employees

Recognition events including an annual staff holiday party, site celebrations, and social events for staff and their families.

MIC Medical Imaging is an equal opportunity employer committed to diversity in the workplace.
 
If you are passionate about health care and possess the knowledge, skills, and experience we are looking for, please submit your application today. Please note only qualified individuals selected for an interview will be contacted. Thank you for considering MIC Medical Imaging during your career search.

What are you waiting for? Jump-start your career at MIC Medical Imaging. Apply today!