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Michael Garron Hospital

Clinical Informatics Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Overview

The Clinical Informatics Specialist is responsible for leading and coordinating activities of an interdisciplinary clinical project team in the analysis, design, implementation, evaluation and support of clinical applications. This includes analysis of the structure and processing of health information for clinical decision-making and the subsequent build of support systems to automate that processing. Focus will be on the build and maintenance of nursing, physician and interprofessional documentation,order sets and mPages.

Primary Responsibilities

1 )Provides leadership for the overall analysis, design, implementation, testing, monitoring and support of clinical applications.

Captures clinical requirements, converts them to technical requirements and transforms them into working solutions by configuring existing clinical applications or developing and implementing new technology.
Ensures implementation design decisions address cross functional needs and embody the principles of patient focused care
Monitors and maintains data qualityand integrity by documenting, analyzing, processing, and following-up on required fixes, enhancements, and problems that are detected.
Ensures that all clinical applications support patient confidentiality in accordance with PHIPPA (Personal HealthInformation Protection Act) legislation.
Provide support and education to end users of clinical systems in order to ensure appropriate, effective and safe usage and understanding of clinical applications.
Process end user feedback and requests, and coordinate the execution of clinical application changes
Liase with internal and external support organizations to meet the service level agreements for clinical applications.
Maintain membership on, or consult with, committees, work groups, or task forces (as needed) to facilitate the development, implementation and revision of clinical applications.
Function as a principal communication coordinator between end users, Information Technology, system administrators and vendors in order to identify system needs, modifications and/or issues.
Actively participate in benefits measurements and quality assurance audit activities including

assisting managers to develop measurement toolsand reporting results to applicable groups.

Facilitates the review of processes, identifying process improvement opportunities while ensuring consistent integration across the entire system architecture.
Analyze current processes, utilizesystems methodology and build on any existing current

state analysis documentation.

Act as a change agent by identifying process improvement opportunities that support patient focused care, point of service decision-making and optimum productivity.
Make recommendations for the re-design of clinical work processes including an analysis of the impact of information technology.
Work with all relevant stakeholders to identify reporting requirements, develop report specifications, and define testing requirements for information retrieval from clinical systems.
Designs and builds enhancements to the Electronic Health Record, ensuring consistent integration across all business and clinical modules.
Design, configure and maintain Cerner system
Lead the development and execution of system testing scripts including regression and

integration testing for all application upgrades.

Develop system policies and procedures and maintain system documentation.
Coordinate the development of a system/upgrade rollout strategy.
Establish and monitor timelines and milestones in collaboration with project managers and

sponsors.

Collaborate in the development and organization of learning strategies, training and evaluation

materials for clinical applications to ensure maximum proficiency, including communication of new updates and revisions to the system.

Lead and/or participate in the creation and improvement of standard processes for issue, support ticket and enhancement request management
Other Duties:
Participate in the interviewing and hiring of new employees and students for the Information Technology team.

EDUCATION

Bachelor’s degree (Nursing or other clinical discipline preferred).
Bachelor’s degree in Information Systems related discipline.
Master’s degree in Health Informatics, or related fields (preferred).

Qualifications

Solid understanding of business and clinical workflow analysis, requirements gathering, documentation and system design.
Detailed understanding and working knowledge of Hospital Information Systems (experience with Cerner system preferred).
Previous experience with the implementation of clinical systems preferred.
Clinical background, 5 years preferred.
Solid troubleshooting, analytical and problem-solving skills.
Understanding of HL7 interfaces.
Demonstrated management/leadership skills.
Ability to manage multiple priorities, project milestones and deliverables using standard project management tools.
Knowledge of process improvement methodologies and quality monitoring.
Effective verbal, presentation and written communication skills.
Strong people skills, team player, self-starter, motivated individual able to work with minimal supervision.
Knowledge of patient confidentiality requirements and legislation.
Current knowledge of applicable professional practices,accreditation standards, management and health care issues and trends and the legal implications of clinical applications.
Good work and attendance.
All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

EMPLOYMENT EQUITY & ACCESSIBILITY STATEMENT

Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.

Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.

This job posting is a confirmed, active vacancy for which we are currently seeking a qualified candidate.

MGH is committed to leveraging new technologies and working efficiently. As a result, artificial intelligence systems may be used as part of our process to screen, assess, and or select applicants for this position.

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More about this job

Responsibilities

Lead the analysis, design, implementation, testing, maintenance, and support of clinical applications, including Cerner and Electronic Health Record enhancements. Coordinate with clinical and technical stakeholders on workflow improvements, system changes, training, testing, reporting, and application quality and safety.

Requirements

A bachelor's degree in nursing, another clinical discipline, or an information systems-related discipline is specified; a master's degree in health informatics or a related field is preferred. The role calls for strong clinical and business workflow analysis, hospital information systems knowledge, troubleshooting, HL7 understanding, leadership, project management, communication, and knowledge of confidentiality and healthcare standards; five years of clinical background is preferred.

Skills

Clinical Workflow Analysis
Requirements Gathering
Clinical Application Design
Cerner Configuration
Electronic Health Records
System Testing
HL7 Interfaces
Project Management
Process Improvement
Quality Assurance
Data Quality and Integrity
Troubleshooting
Clinical Training
Change Management
Stakeholder Communication
Patient Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Clinical Informatics
Cerner
Electronic Health Record
Hospital Information Systems
HL7 Interfaces
Clinical Applications
Clinical Decision Support
Nursing Documentation
Physician Documentation
Interprofessional Documentation
Order Sets
mPages
Workflow Analysis
Requirements Gathering
System Design
System Configuration
System Implementation
Regression Testing
Integration Testing
Project Management
Process Improvement
Quality Assurance
Data Quality
Information Retrieval
Change Management
Patient Confidentiality
PHIPA
Clinical Training
Health Informatics
Patient-Focused Care

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