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Michael Hill

Assistant Store Manager | Orchard Park

Kelowna, BC, Canada

The Salary range for this position is between $50,000-$55,000 based on relevant experience · Full-time

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Job details

Pay: The Salary range for this position is between $50,000-$55,000 based on relevant experience
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada. Born from a real-life love story, Michael Hill was first established in New Zealand and is proudly headquartered in Australia.

Join Michael Hill Orchard Park as an Assistant Store Manager and bring your passion for sales, customer service, and team leadership to a supportive retail environment. Help drive results, develop your team, and create memorable experiences for every customer.

Location: Kelowna, V1Y 7G7

What can we offer you?

A tiered commission structure, where the more you sell the more you earn
Dedicated training programs to set you up for success by building product knowledge
Enjoy a competitive extended benefits package including health, dental and employee assistance program
Exclusive Team Member Pricing
You will have access to a dedicated training and development programs to set you up for success and enable career growth
You will be surrounded by an encouraging network of fellow Assistant Managers whilst being mentored by knowledgeable retail leaders
Reward and recognition and celebration of your success through awards nights and team events
You will enjoy great work life balance by knowing your schedule 4 weeks in advance
The Salary range for this position is between $50,000-$55,000 based on relevant experience

More About You

Proven ability to deliver results in a highly driven sales environment with an understanding of KPIs
Confidence to oversee store operations alongside and in the absence of the Store Manager
A customer centric focus with the ability to maintain multiple client relationships in a fast-paced environment
Effective coach who has the ability to improve the performance of other team members and create a supportive, motivated culture within the store
A desire to provide an outstanding experience for both customers and team members
Supporting the visions and goals of the business

About This Role

The Assistant Manager position at Michael Hill Orchard Park is an exciting opportunity for an engaging professional motivated to take the next step in their Retail management career.

We foster a diverse and inclusive workforce where all of our team members can be their brilliant selves. Here, you will be treated with dignity and respect.

You will also be joining a renowned, international jeweller with a proud heritage since 1979. Michael Hill is deeply committed to sustainability and responsibility, so you can take pride in knowing you are part of a company that is working towards serious sustainability goals for our Product, Planet, and People.

Join our team. We look forward to reviewing your application.

Requests for accommodation can be made at any stage of the recruitment process.

This is an active vacancy, and we use AI- assisted tools to help assess applications based on job-related criteria.

Michael Hill is certified by the Responsible Jewellery Council

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More about this job

Responsibilities

Support the Store Manager in overseeing store operations and take responsibility for the store in their absence. Drive sales results, develop and coach team members, and deliver memorable customer experiences.

Requirements

Candidates should have a proven ability to deliver results in a sales-driven environment and understand KPIs. They should be confident overseeing store operations, building customer relationships, coaching team members, and supporting business goals.

Skills

Sales
Customer Service
Team Leadership
Retail Management
Sales Performance
KPI Management
Store Operations
Coaching
Team Development
Performance Improvement
Communication
Customer Experience

Benefits

Tiered Commission
Training Programs
Health Benefits
Dental Benefits
Employee Assistance Program
Team Member Pricing
Career Development
Awards And Recognition
Team Events
Four Weeks' Advance Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Premium Jewellery
Retail
Sales
Customer Service
Team Leadership
Store Operations
Sales KPIs
Customer Relationships
Coaching
Team Development
Performance Improvement
Customer Experience
Commission
Product Knowledge
Training And Development
Employee Assistance Program
Sustainability
Responsible Jewellery Council

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