As the Director, Global Head of Regulator Onboarding, you will oversee the onboarding processes for regulatory and compliance purposes within the financial services sector.This role drives process standardisation, technology transformation, team leadership, and enhanced client onboarding experiences while partnering with stakeholders across Front, Middle, and Back Office functions.
Client Details
A company in the financial services industry located in Toronto.
Description
Responsibilities:
- Lead global onboarding operations across KYC, AML, derivatives, and margin processes for GBM clients
- Oversee end-to-end onboarding activities across jurisdictions, ensuring alignment with enterprise standards and regulatory requirements
- Act as an escalation point for complex onboarding issues, coordinating with internal stakeholders to drive timely resolution
- Partner with regional and global teams to deliver consistent and compliant onboarding outcomes across markets
- Drive standardization of onboarding processes across GBM jurisdictions, improving efficiency and client experience
- Lead the design and implementation of process enhancements and technology solutions to streamline onboarding workflows
- Contribute to the development of centralized onboarding models, including hub structures and automation initiatives
- Ensure operational execution aligns with GBM KYC & Derivatives Program policies, regulatory requirements, and internal controls
- Support regulatory and system-driven change initiatives, including defining business requirements, testing, and implementation
- Oversee onboarding capacity, workflow allocation, and performance across global teams
- Support hiring, staffing, and development of onboarding teams across regions
- Maintain strong alignment with internal stakeholders across Front, Middle, and Back Office functions
- Drive continuous improvement through process optimization, regulatory adaptation, and evolving business requirements
Profile
- In-depth knowledge of regulatory requirements and compliance standards in the financial services industry.
- Strong leadership skills with experience managing and mentoring teams effectively.
- Prior experience in wholesale banking / capital markets, with direct exposure to client onboarding, KYC/AML, derivatives, and margin processes
- Deep knowledge of global regulatory frameworks impacting onboarding (e.g., FINTRAC, OSFI, U.S. and UK regulations)
- Proven ability to develop and implement process improvements in a complex environment.
- Strategic thinking and problem-solving capabilities to address regulatory challenges.
Job Offer
- Opportunity to lead a global onboarding function spanning multiple jurisdictions and regulatory frameworks.
- Significant influence on strategic process transformation, automation, and operating model development.
- High visibility across Front, Middle, and Back Office stakeholders within Global Banking & Markets.
- Exposure to complex capital markets products, regulatory initiatives, and enterprise-wide change programmes.
- Leadership responsibility for global teams, providing opportunities to shape talent, performance, and organisational growth.
MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants
