Jobs in Canada

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Added 13 mins ago
K
Field Cost Analyst
Kelly
Calgary, AB
- Contract
…right away. You will join the Core Programs Project Controls team and report to a Supervisor or Team Lead. The team supports maintenance projects that last one to two years and range from…
Added 28 mins ago
MP
Manager, Application Support
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $115,000 CAD / year
- Full-time
Partner with infrastructure and cloud operations teams to support application hosting environments and platform services
Added 28 mins ago
SQ
AVP, Security Domain Enterprise Architecture
Sunlife Québec
Montreal, QC
- Full-time
Lead and develop the Security Architecture team, with accountability for performance, coaching, succession planning, and the skills required to support enterprise priorities.
Added 29 mins ago
M
Director, Development and Delivery, IT
Metrolinx
Canada
- Full-time
Lead the development and implementation of the I&IT strategies and plans. Currently we support an Oracle ERP with a Microsoft Cloud environment.
Added 58 mins ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Lead and develop the Security Architecture team, with accountability for performance, coaching, succession planning, and the skills required to support enterprise priorities.
Added 58 mins ago
SL
AVP, Security Domain Enterprise Architecture
Sun Life
Toronto, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
Lead and develop the Security Architecture team, with accountability for performance, coaching, succession planning, and the skills required to support enterprise priorities.
Added 1 hour ago
CG
Senior Full-Stack Engineer
Coates Group
Toronto, ON
- Full-time
The Senior Full-Stack Engineer will lead the technical execution and strategic development for Digital Menu Board solutions for Quick Service Restaurant (QSR) clients. This role aims to…
Added 1 hour ago
S
Solutions Architect
StafinGo
Toronto, ON
- $85 to $100 CAD / hour
- Contract
Work is hybrid in Toronto, with two days per week on-site
Added 1 hour ago
Systems Engineer-GCGCON
Great Canadian Entertainment
Toronto, ON · North York, ON
Working within a large IT team, the System Engineer diagnoses and resolves complex technical issues; proactively monitors, optimizes, automates, and patches systems; and builds and deploys…
Added 1 hour ago
Test- Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Toronto, ON
The Director, Technical Solutions – Enterprise Application Integrations will lead teams responsible for designing and delivering the integration capabilities that connect our applications,…
Added 1 hour ago
LH
Development Team Lead
Lifemark Health Group
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office and 1 day remote)
Added 1 hour ago
Project Manager
Capgemini
Toronto, ON
We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects…
Added 1 hour ago
A
Sales Development Rep Associate
Accenture
Mississauga, ON
- Full-time
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their…
Added 1 hour ago
Service Delivery Manager
F12.net
Vancouver, BC
…the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and…
Added 1 hour ago
C
Sr. Manager, Data Engineering
Cineplex
Toronto, ON
- Full-time
…analytics, insights, and innovation across the business. You will lead a team of Data Engineers, partnering closely with stakeholders across Data Science, Analytics, and Technology to…
Added 2 hours ago
MD
Lead IT Auditor - State Prog Admin Coordinator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
Added 2 hours ago
Senior Manager, IT Business Partner
Celestica International LP
Toronto, ON
Requirements Gathering & Workshop Facilitation: Lead detailed requirements gathering workshops with HR subject matter experts using Design Thinking, process mapping, and structured business…
Added 2 hours ago
A
Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Montreal, QC
- Full-time
The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff…
Added 2 hours ago
G
Technical Consultant ( Java)
Galent
Toronto, ON
- Contract
…and data requirements into scalable technical solutions. The Lead level will additionally provide technical direction, mentor team members, lead technical workstreams, and participate in…
Added 2 hours ago
ER
Application Support Analyst, Procurement
ExperTech Recruiting
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
…their Procurement Excellence, Assurance and Transformation team in Montreal. This is a 12-month contract, working in a hybrid model in Montreal, with a competitive…
Added 2 hours ago
MF
AVP, Client Engagement & Communications
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
You will also serve as the business Product Owner for Salesforce Marketing Cloud and the engagement orchestration capabilities that support connected client journeys. Working with IS, Data…
Added 2 hours ago
T
Software Developer 3 (Contract Until March 2028)
TVO
Toronto, ON
- Full-time
As part of the Web Solutions team, the Software Developer 3 will lead the solution architecture while providing guidance to the development team. They will have full stack development…
Added 2 hours ago
M
Gestionnaire opérations TI et sécurité / IT Operations & Security Manager
Manmade
Montreal, QC
- Full-time
Expérience avec les outils de protection des appareils (EDR) et les services de détection et de réponse gérés.
Added 2 hours ago
Senior Systems Analyst
F12.net
Cambridge, ON
…the right place. At F12, you’ll collaborate with a diverse team and gain exposure to technology services across countless businesses - building a resume rich with experience and…
Added 2 hours ago
N
AVP - Associate General Counsel
Nasdaq
Toronto, ON
- Full-time
Lead the drafting, review and negotiation of complex technology and services agreements and other commercial arrangements with sophisticated financial institutions, including addressing…

Michael Page

Manager, Application Support

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$110,000 to $115,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $110,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

This role leads application and automation production support, ensuring the reliability, availability, and performance of business-critical systems, APIs, integrations, and RPA solutions. The position combines operational leadership, incident management, release coordination, and continuous improvement to deliver stable and efficient technology services.

Client Details

A company in the insurance industry located in GTA.

Description

Own the operational stability, availability, reliability, and performance of assigned application and automation portfolios
Lead production support activities including incident, problem, and service request management
Establish and maintain operational support processes, standards, runbooks, and knowledge management practices
Drive continuous improvement initiatives focused on system reliability, supportability, automation, and operational efficiency
Lead support teams responsible for business-critical web applications, integrations, APIs, and RPA production bots
Ensure timely triage, escalation, communication, and resolution of production incidents
Oversee production support for web and mobile apps and operational stability of robotic process automation (RPA) solutions
Monitor bot performance, job execution, scheduling, and exception handling
Coordinate production releases and deployments across applications and automation solutions
Manage release schedules, deployment planning, implementation activities, and production validations
Partner with infrastructure and cloud operations teams to support application hosting environments and platform services
Collaborate with business, development, architecture, infrastructure, and support teams to ensure service objectives are met
Provide operational dashboards, performance reporting, and service reviews to leadership
Act as an escalation point for critical business-impacting incidents

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Profile

8+ years of experience supporting enterprise applications and technology platforms
3+ years of experience leading application support, production operations, or service delivery teams
Experience supporting web applications, APIs, integration platforms, or enterprise business systems
Experience supporting RPA platforms such as UiPath, Automation Anywhere, Power Automate, or similar technologies
Experience with application monitoring and observability tools such as Datadog, Dynatrace, Splunk, AppDynamics, or equivalent
Strong understanding of incident management, problem management, change management, and release management processes
Experience working in cloud and hybrid environments
Experience in insurance, Guidewire, Azure, DevOps, and ITIL practices would further strengthen their ability to lead operational excellence initiative

Job Offer

Opportunity to lead production support for business-critical applications, APIs, integrations, and RPA solutions.
Exposure to enterprise-scale technologies, cloud environments, observability platforms, and automation initiatives.
Ability to influence operational excellence, reliability improvements, and continuous service enhancement efforts.
High visibility through leadership reporting, service reviews, and ownership of critical incident escalations.
Full time role with competitive salary, competitive benefits package and growth opportunities.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead production support and operational stability for business-critical applications, APIs, integrations, and RPA solutions, including incident response, monitoring, and release coordination. Manage support teams and processes, drive reliability and efficiency improvements, and report on service performance to leadership.

Requirements

Requires 8+ years supporting enterprise applications and technology platforms, including 3+ years leading application support, production operations, or service delivery teams. Candidates should have experience with web applications, APIs or integrations, RPA, monitoring tools, incident and release processes, and cloud or hybrid environments; insurance, Guidewire, Azure, DevOps, and ITIL experience are advantageous.

Skills

Application Support
Production Operations
Incident Management
Problem Management
Service Request Management
Release Management
Web Applications
APIs
Systems Integration
Robotic Process Automation
Application Monitoring
Observability
Cloud Environments
Team Leadership
Continuous Improvement
ITIL Practices

Benefits

Competitive Benefits Package
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Incident Management
Problem Management
Service Request Management
Change Management
Release Management
Web Applications
Mobile Applications
APIs
Integration Platforms
Robotic Process Automation
UiPath
Automation Anywhere
Power Automate
Datadog
Dynatrace
Splunk
AppDynamics
Application Monitoring
Observability
Cloud Environments
Hybrid Environments
Insurance
Guidewire
Azure
DevOps
ITIL
Runbooks
Service Delivery

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Jobs in Canada