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Added 23 mins ago
Développeur backend Sr (Python & AWS)
Astek
Montreal, QC · Greater Montreal Metropolitan Area
Contract
…Finance/Comptabilité dans un environnement moderne, orienté DevOps, automatisation et infonuagique…
Added 1 hour ago
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Remote, Canada
Full-time · Remote
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making…
Added 2 hours ago
Canada - Geospatial Data & GIS Solutions Lead
Barrick Mining Corporation
Toronto, ON
Full-time
…Working closely with the Regional Geosciences Data & Analytics Manager and multidisciplinary Exploration teams, the role will help strengthen data standards and knowledge continuity,…
Added 3 hours ago
Developer - Intermediate
Insurance Corporation of British Columbia
North Vancouver, BC
At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.…
Added 3 hours ago
Senior Manager – DevOps/QE
Royal Bank of Canada
Mississauga, ON
Full-time
As a Senior Manager of DevOps/QE, you will oversee the activities of DevOps/QE automation teams and members, developing, implementing, and maintaining a system of Quality Engineering at RBC…
Added 4 hours ago
Project Manager - ERP
MNP
Burlington, ON · Markham, ON · Ottawa, ON · Toronto, ON · Montreal, QC
Full-time
Make an impact within Digital Solutions as a Project Manager focused on ERP projects. As the successful candidate, you will be responsible for planning and leading ERP implementation,…
Added 4 hours ago
Project Manager
DXC Technology
Ottawa, ON
Full-time
This role will support projects within a highly secure IT environment and will be responsible for coordinating project activities, schedules, resources, deliverables, risks, and stakeholder…
Added 5 hours ago
Manager or Senior Manager, Front Office Technology & Business Delivery
AIMCo
Calgary, AB · AB · Edmonton
Full-time
We are seeking a Manager or Senior Manager, Front Office Technology & Business Delivery to join our Global Technology & Data team. Reporting to Front & Middle Office Technology leadership,…
Added 5 hours ago
Customer Success Manager
Quantum World Technologies Inc.
Montreal, QC
Contract
We are looking for an experienced Customer Success Manager (CSM) with strong knowledge of Observability, Open Source technologies, Cloud platforms, and DevOps practices. The CSM will be…
Added 5 hours ago
Manager, DevOps & App Support
Michael Page
Markham, ON
$105,000 to $115,000 CAD / year
Full-time
Lead and manage the application support and DevOps teams to ensure optimal performance and service delivery.
Added 6 hours ago
Senior Manager – DevOps/QE
RBC
Mississauga, ON
Full-time
As a Senior Manager of DevOps/QE, you will oversee the activities of DevOps/QE automation teams and members, developing, implementing, and maintaining a system of Quality Engineering at RBC…
Added 6 hours ago
Application Developer, IT (Java / Cloud Applications)
City of Mississauga
Mississauga, ON
The City of Mississauga is seeking an experienced Application Developer to support the modernization of the Property Tax Management system. The successful candidate will design, build,…
Added 6 hours ago
Senior Cloud Platform Engineer (AWS), AI Infrastructure - Evinova
Evinova
Mississauga, ON
Full-time
We also recognize the importance of flexibility and balance. Our ways of working support both individual needs and team collaboration. To foster connection and collaboration, employees are…
Added 14 hours ago
Manager, Software Engineering
AltaML
Toronto, ON
Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 18 hours ago
Manager, Data Architecture
Black Diamond Group
Calgary, AB
Full-time
…the DataHub. It will work closely with business stakeholders, application owners, analysts, vendors, and implementation partners while establishing standards that can support an expanded…
Added 22 hours ago
Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM)
TD
Toronto, ON · Mississauga, ON
Full-time
Own the technology applications and services related to customer identity verification and proofing for TD globally – from strategy to execution to support;
Added 22 hours ago
Boundary Application Project Manager
RigUp
Calgary, AB
$120 to $150 CAD / hour
Contract
This position seeks a highly organized and proactive Project Manager to lead the planning, execution, and delivery of projects within the Boundary Apps portfolio. This role involves…
Added 23 hours ago
Product Group Technology Lead II (Secure Onboarding & Identity Proofing (CIAM)
TD
Toronto, ON
Full-time
Own the technology applications and services related to customer identity verification and proofing for TD globally – from strategy to execution to support;
Added 23 hours ago
L3 Application Support
CGI
Toronto, ON
Full-time
CGI is seeking an experienced L3 Application Support to support a critical Business Banking portfolio. This is a hands-on production support role requiring strong technical troubleshooting…
Added 23 hours ago
Senior Manager, I&IT Site Reliability Engineering & Operations
Metrolinx
Toronto, ON
Full-time
…availability, scalability, recoverability, and operational support across public and hybrid cloud…
Added 1 day ago
Devops Analyst - Technical
BMO
Toronto, ON · BMOPLACE
Full-time
…(Enterprise/Canada, U.S., and International jurisdictions) to provide support and guidance to internal, external audits and on exams. This will involve leading pre-readiness/debrief…
Added 1 day ago
Senior Cloud Platform Engineer (AWS), AI Infrastructure - Evinova
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
We also recognize the importance of flexibility and balance. Our ways of working support both individual needs and team collaboration. To foster connection and collaboration, employees are…
Added 1 day ago
Database Engineer
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$110,000 to $135,000 CAD / year
Full-time
We are seeking an experienced Database Engineer to join our Database Engineering team and help support its evolving responsibilities. This role combines database engineering, database…
Added 1 day ago
Information Technology Project Manager
Agilus Work Solutions
Toronto, ON · North York, ON
Full-time
The Project Manager will be responsible for leading and delivering a variety of business and technology initiatives, including software and application development projects. This individual…
Added 1 day ago
Sr Full Stack AI Engineer - Calgary ,Canada (Hybrid)
Straive
Calgary, AB
Full-time
· Apply embeddings and vector databases to support semantic search, retrieval, context management, and scalable GenAI application patterns.

Michael Page

Manager, DevOps & App Support

Markham, ON, Canada

Pay: $105,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Lead the DevOps and support function responsible for the stability, availability, and continuous improvement of digital applications, travel systems, MuleSoft integrations, and ERS platforms. This role combines people leadership, operational excellence, incident management, automation, and cross-functional collaboration to deliver reliable and scalable technology services.

Client Details

A leading Canadian company in the insurance industry.

Description

Lead and manage the application support and DevOps teams to ensure optimal performance and service delivery.
Manage day-to-day support operations, incident management, problem management, and production stability.
Own application availability, service levels, operational KPIs, and major incident response.
Oversee release management, deployment processes, CI/CD pipelines, and environment management.
Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency.
Manage vendor relationships, support contracts, escalations, upgrades, and patches.
Ensure production readiness, disaster recovery planning, and operational compliance with security standards.
Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Qualifications

Qualifications:

10+ years of experience in Application Support, IT Operations, or DevOps
5+ years of people leadership experience
Experience supporting customer-facing digital applications and enterprise systems
Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management
Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation
Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations
Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL)
Strong vendor management, stakeholder management, and communication skills

Profile

The successful candidate will bring more than 10 years of experience in Application Support, IT Operations, or DevOps, along with a proven track record of leading and developing technical teams. They will possess strong expertise in ITIL processes, production support, incident and problem management, release management, and operational governance. Technically, they will have hands-on experience with cloud platforms, enterprise integrations, CI/CD pipelines, monitoring tools, databases, and customer-facing applications. The ideal candidate will demonstrate strong leadership, vendor management, and stakeholder engagement skills while effectively partnering with development, infrastructure, cybersecurity, and business teams. They will be a proactive, results-oriented professional who excels at driving automation, continuous improvement, operational stability, and service excellence in complex enterprise environments.

Job Offer

Opportunity to lead and develop a high-performing Application Support and DevOps team.
Significant ownership of business-critical digital platforms, integrations, and operational performance.
Broad exposure to cloud technologies, enterprise applications, CI/CD pipelines, and automation initiatives.
High visibility through collaboration with business stakeholders, vendors, cybersecurity, infrastructure, and development teams.
Ability to drive continuous improvement, operational excellence, and long-term technology reliability across key enterprise systems.

If this role aligns with your experience, we encourage you to apply.

Apply About employer

More about this job

Responsibilities

Lead the application support and DevOps teams, overseeing production stability, incident response, service levels, releases, deployments, and vendor relationships. Drive automation, monitoring, disaster recovery, compliance, and continuous improvement while partnering with development, infrastructure, cybersecurity, and business teams.

Requirements

Requires 10+ years of experience in application support, IT operations, or DevOps, including 5+ years of people leadership. Candidates should have strong ITIL and production support expertise, hands-on experience with cloud platforms, CI/CD, enterprise integrations, databases, and customer-facing applications, plus strong vendor and stakeholder management skills.

Skills

Application Support
DevOps
People Leadership
IT Operations
Incident Management
Problem Management
Change Management
Release Management
CI/CD Pipelines
Operational Automation
Cloud Platforms
Linux And Windows Environments
APIs And Enterprise Integrations
MuleSoft
Vendor Management
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
DevOps
IT Operations
ITIL
Incident Management
Problem Management
Change Management
Release Management
Production Stability
Service Levels
Operational KPIs
CI/CD Pipelines
Deployment Processes
Environment Management
Automation
Monitoring
Cloud Platforms
Linux
Windows
APIs
Enterprise Integrations
MuleSoft
Web Applications
SQL Server
Oracle
PostgreSQL
Disaster Recovery
Vendor Management
Insurance
Operational Compliance

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