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Added 8 mins ago
Bilingual Claims Technical Specialist
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
Working Business Language: Bilingual in English and French.
Added 8 mins ago
Customer Experience Associate
TD
Sault Ste. Marie, ON
Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 8 mins ago
Customer Experience Associate - Beauport
TD
Quebec, QC
Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 22 mins ago
Product Marketing Specialist (FlexSim & Fusion Ops)
Autodesk
Montreal, QC
Full-time
…definition, positioning, and messaging that clearly communicates the business value of our operations…
Added 22 mins ago
Finance Transformation Manager (12-month contract)
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
$108,000 to $148,000 CAD / year
Contract
The role partners with Controllership, Finance Business Partners, Mars Global Services, Digital/Technology teams, and regional stakeholders to translate strategic priorities into practical,…
Added 22 mins ago
Bilingual Claims Technical Specialist
Wawanesa Insurance
Montreal, QC
Other
Working Business Language: Bilingual in English and French.
Added 22 mins ago
Assistant Technician, Laboratory
WSP
Sudbury, ON
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 22 mins ago
Analyst, Information Security
IMAX
Mississauga, ON · Sheridan Park
Full-time
Our people make everything we do possible. We’re curious, creative, and driven by the belief that great work happens when people are trusted, heard, and supported. At IMAX, you’ll…
Added 22 mins ago
Concepteur.trice sénior.e - Expérience utilisateur/Interface utilisateur / Senior UX/UI Designer
Electronic Arts
Vancouver, BC · Montreal, QC
At EA, we believe games are powerful because they bring together multiple ways people engage: play, watch, create, and connect. And increasingly, the biggest entertainment platforms aren't…
Added 22 mins ago
Regional Associate
CIBC
Vancouver, BC
Full-time
…contact for all matters related to Call Me Later referral leads, Business Referral Program, Partner Rewards Plan, and the Power Points…
Added 22 mins ago
Senior Auditor, Commercial Assurance
Cenovus Energy
Calgary, AB
Full-time
…operational controls, and providing independent assurance over partner-operated expenditures. This role requires strong audit, analytical, project management, and stakeholder engagement…
Added 22 mins ago
Senior Relationship Manager
BMO
Montreal, QC · DEMA
Full-time
…organizations to provide strategic financial solutions that fuel business success. As a trusted advisor, we deliver a full suite of commercial banking capabilities including lending,…
Added 22 mins ago
Office Clerk
Ricoh
Toronto, ON
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We…
Added 22 mins ago
Business Partner, People & Values
Bond Brand Loyalty
Toronto, ON
$87,000 to $127,000 CAD / year
We are looking for a Business Partner, People & Values to join our team during an exciting period of growth and evolution at Bond. This is a highly visible role that partners closely with…
Added 36 mins ago
Human Resources Business Partner
Dometic
Richmond, BC
$78,000 to $88,000 CAD / year
Full-time
We are a journey of continuous growth – now looking for our next star – a passionate Human Resources Business Partner. This position reports to Director of Human Resources and will work in…
Added 36 mins ago
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
…teams across Enterprise Data Operations & Technology and the business to access and use data with confidence, while continuously improving how our platforms are governed and run. This role…
Added 36 mins ago
Principal Process Automation Engineer
Worley
Toronto, ON
Full-time
We partner with our customers to find solutions that create value over the life of their assets. We implement new technologies to run assets more efficiently, secure and safeguard social…
Added 36 mins ago
Senior Executive Assistant
BMO Capital Markets
Montreal, QC
Full-time
…executives and their leadership teams. Acting as a trusted business partner, the role enables executive effectiveness through proactive planning, operational coordination, stakeholder…
Added 36 mins ago
Recruiter
Metro Inc.
Toronto, ON · Etobicoke, ON
Full-time
At Metro, our stores and Distribution Centres rely on great people to deliver exceptional service to our customers every day. As a Recruiter, you will play a key role in supporting…
Added 36 mins ago
Data Migration Lead
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
$85,000 to $100,000 CAD / year
Full-time
Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest…
Added 36 mins ago
Senior Analyst, Product Enablement (Governance and GTM Strategy)
Payments Canada
ON · Ontario, Canada
Full-time
…of billions of dollars’ worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate…
Added 36 mins ago
Senior Analyst SAP Sales & Distribution
Glencore Canada
Laval, QC
Full-time
We are serious about finding the right people and confident that we have a lot to offer. After all, we are an employer of choice. (more details below 😊)
Added 36 mins ago
Head of Growth, Margin Trading
Kraken
Canada
Full-time
Own growth for margin trading on Kraken Pro, Kraken's highest single revenue-generating product feature, with CEO-level ownership of the business area
Added 37 mins ago
Client Care Representative - Auto Insurance Trainee
HUB International
Tumbler Ridge, BC
Full-time
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who…
Added 37 mins ago
Director, Corporate Accounts
Apotex
Toronto, ON · North York, ON
…affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health…

Michael Page

Manager, DevOps & App Support

Markham, ON, Canada

Pay: $105,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Lead the DevOps and support function responsible for the stability, availability, and continuous improvement of digital applications, travel systems, MuleSoft integrations, and ERS platforms. This role combines people leadership, operational excellence, incident management, automation, and cross-functional collaboration to deliver reliable and scalable technology services.

Client Details

A leading Canadian company in the insurance industry.

Description

Lead and manage the application support and DevOps teams to ensure optimal performance and service delivery.
Manage day-to-day support operations, incident management, problem management, and production stability.
Own application availability, service levels, operational KPIs, and major incident response.
Oversee release management, deployment processes, CI/CD pipelines, and environment management.
Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency.
Manage vendor relationships, support contracts, escalations, upgrades, and patches.
Ensure production readiness, disaster recovery planning, and operational compliance with security standards.
Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Qualifications

Qualifications:

10+ years of experience in Application Support, IT Operations, or DevOps
5+ years of people leadership experience
Experience supporting customer-facing digital applications and enterprise systems
Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management
Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation
Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations
Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL)
Strong vendor management, stakeholder management, and communication skills

Profile

The successful candidate will bring more than 10 years of experience in Application Support, IT Operations, or DevOps, along with a proven track record of leading and developing technical teams. They will possess strong expertise in ITIL processes, production support, incident and problem management, release management, and operational governance. Technically, they will have hands-on experience with cloud platforms, enterprise integrations, CI/CD pipelines, monitoring tools, databases, and customer-facing applications. The ideal candidate will demonstrate strong leadership, vendor management, and stakeholder engagement skills while effectively partnering with development, infrastructure, cybersecurity, and business teams. They will be a proactive, results-oriented professional who excels at driving automation, continuous improvement, operational stability, and service excellence in complex enterprise environments.

Job Offer

Opportunity to lead and develop a high-performing Application Support and DevOps team.
Significant ownership of business-critical digital platforms, integrations, and operational performance.
Broad exposure to cloud technologies, enterprise applications, CI/CD pipelines, and automation initiatives.
High visibility through collaboration with business stakeholders, vendors, cybersecurity, infrastructure, and development teams.
Ability to drive continuous improvement, operational excellence, and long-term technology reliability across key enterprise systems.

If this role aligns with your experience, we encourage you to apply.

Apply About employer

More about this job

Responsibilities

Lead the application support and DevOps teams, overseeing production stability, incident response, service levels, releases, deployments, and vendor relationships. Drive automation, monitoring, disaster recovery, compliance, and continuous improvement while partnering with development, infrastructure, cybersecurity, and business teams.

Requirements

Requires 10+ years of experience in application support, IT operations, or DevOps, including 5+ years of people leadership. Candidates should have strong ITIL and production support expertise, hands-on experience with cloud platforms, CI/CD, enterprise integrations, databases, and customer-facing applications, plus strong vendor and stakeholder management skills.

Skills

Application Support
DevOps
People Leadership
IT Operations
Incident Management
Problem Management
Change Management
Release Management
CI/CD Pipelines
Operational Automation
Cloud Platforms
Linux And Windows Environments
APIs And Enterprise Integrations
MuleSoft
Vendor Management
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
DevOps
IT Operations
ITIL
Incident Management
Problem Management
Change Management
Release Management
Production Stability
Service Levels
Operational KPIs
CI/CD Pipelines
Deployment Processes
Environment Management
Automation
Monitoring
Cloud Platforms
Linux
Windows
APIs
Enterprise Integrations
MuleSoft
Web Applications
SQL Server
Oracle
PostgreSQL
Disaster Recovery
Vendor Management
Insurance
Operational Compliance

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