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Added 10 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 26 mins ago
Senior Full Stack Developer
LIV-Machobear
Vancouver, BC
$120,000 to $150,000 CAD / year
Full-time
We are currently on the lookout for a skilled senior Full Stack Developer who brings a strong technical background with a focus on front-end development, and a passion for building…
Added 26 mins ago
Canada - Geospatial Data & GIS Solutions Lead
Barrick Mining Corporation
Toronto, ON
Full-time
Barrick is looking for a Geospatial Data & GIS Solutions Lead. The successful candidate is responsible for supporting and advancing geospatial data, GIS, remote sensing, data integration…
Added 41 mins ago
Product Owner - B2B Solutions
Air Canada
Dorval, QC
Full-time
…providing effective digital experiences, reliable information, technical resources and relevant guidance. The NDC Portal and Agent Reference are among the key solutions supporting this…
Added 41 mins ago
Software Developer
Equifax
Montreal, QC · CAN - Montreal
Full-time
2 ans ou plus d'expérience en HTML, CSS et développement web / frontend.
Added 41 mins ago
Senior Software Engineer
Fleetworthy
Edmonton, AB
Collaborate with product team on technical feasibility and story breakdown
Added 41 mins ago
Principal Software Engineer, SecureAI
Okta
Toronto, ON
As a Principal Software Engineer on the Agent Access Policies sub-team in the Okta Secures AI, you will serve as the technical leader and compass for the Okta Secures AI Team. You'll work…
Added 41 mins ago
Manager, Software (Embedded & Digital Products)
Wabtec
London, ON
Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 55 mins ago
Development Team Lead
AMA - Alberta Motor Association
AB · Greater Edmonton Metropolitan Area
Full-time
As an agile development team lead for our Digital Experience team, you’ll get to fuel that passion and creativity while being supported by a team that treats you like family. With so many…
Added 1 hour ago
Aquatics Senior Technical Lead
Jacobs
Calgary, AB
$117,900 to $184,200 USD / year
Full-time
…and privately-owned infrastructure projects. You will provide technical direction and supervision for the duration of these projects, throughout the proposal, design, construction, and…
Added 1 hour ago
Aquatics Senior Technical Lead
Jacobs
Burnaby, BC
$117,900 to $184,200 USD / year
Full-time
…and privately-owned infrastructure projects. You will provide technical direction and supervision for the duration of these projects, throughout the proposal, design, construction, and…
Added 1 hour ago
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC
Calgary, AB · Vancouver, BC · Toronto, ON
Full-time
…projects and programs. As part of our team, you'll leverage your technical expertise in data engineering and software development to build the digital tools, platforms, and data solutions…
Added 1 hour ago
Performance Engineering Lead
TD
Toronto, ON
Full-time
…you are an Engineer, SDET or PE Architect, Developer, Tester, Lead, Manager everyone runs on the same set of basic principles in an effort to remain the best ever PE team to work…
Added 1 hour ago
BCIT - Technical Career Fair
Optis Consulting
Vancouver, BC
Full-time
Assisting in the development of technology solutions and translating client business requirements into system and technical requirements to ensure alignment with enterprise architecture…
Added 1 hour ago
Security Engineer, AI Security
Amazon
Vancouver, BC
…apply security engineering best practices in a broad range of technical…
Added 1 hour ago
Aquatics Senior Technical Lead
Jacobs
Victoria, BC
$117,900 to $184,200 USD / year
Full-time
…and privately-owned infrastructure projects. You will provide technical direction and supervision for the duration of these projects, throughout the proposal, design, construction, and…
Added 1 hour ago
Technical Support Engineer 3
Adobe
Ottawa, ON
Full-time
The Adobe Digital Experience Customer Support team provides round the clock technical assistance for the Adobe Journey Optimizer Solution. We are the key contacts between customers and…
Added 1 hour ago
Senior Dotnet Developer
Tekshapers
Toronto, ON
Full-time
.NET Core, and Web APIs.Analyze business requirements and convert them into technical solutions.
Added 1 hour ago
Lead Data Engineer - Partnership Intelligence
Two Circles
Vancouver, BC
$110,000 to $130,000 CAD / year
Full-time
…scalable, efficient data pipelines that support enterprise web applications, analytics, and business…
Added 1 hour ago
Senior Information Technology Analyst
SmartLayer Business Solutions
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Proven ability to handle escalations independently and lead technical delivery without hand-holding.
Added 2 hours ago
Manufacturing Technician - Test
INNIO
Welland, ON
…operational efficiency. This role will report to Test Area Team…
Added 2 hours ago
Technology Product Management Lead Business Analyst Vice President
Citi
Mississauga, ON
Full-time
The Technology Product Management Lead Analyst is a senior individual contributor (IC) position responsible for liaising between senior business users, operations leads, and technologists…
Added 2 hours ago
Azure Applications Architect
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
Full-time
…heterogeneous applications. The Architect also provides support to web and ERP developers in the architecting development, coding and testing of software solutions on Azure Platform and…
Added 2 hours ago
Business Development Manager - Public Sector
Geotab
Canada
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and…
Added 2 hours ago
Business Development Manager - Public Sector
Geotab
Oakville, ON
Full-time
…develop strategic business plans, build a healthy pipeline, and lead the process of establishing cooperative contracts for Geotab’s sales channels. You will also work with the Business…

Michael Page

Manager, DevOps & App Support

Markham, ON, Canada

Pay: $105,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Oct 16, 2026
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Lead the DevOps and support function responsible for the stability, availability, and continuous improvement of digital applications, travel systems, MuleSoft integrations, and ERS platforms. This role combines people leadership, operational excellence, incident management, automation, and cross-functional collaboration to deliver reliable and scalable technology services.

Client Details

A leading Canadian company in the insurance industry.

Description

Lead and manage the application support and DevOps teams to ensure optimal performance and service delivery.
Manage day-to-day support operations, incident management, problem management, and production stability.
Own application availability, service levels, operational KPIs, and major incident response.
Oversee release management, deployment processes, CI/CD pipelines, and environment management.
Drive automation, monitoring, and continuous improvement initiatives to improve reliability and efficiency.
Manage vendor relationships, support contracts, escalations, upgrades, and patches.
Ensure production readiness, disaster recovery planning, and operational compliance with security standards.
Partner with development, infrastructure, cybersecurity, and business teams to deliver stable and scalable solutions.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.

Qualifications

Qualifications:

10+ years of experience in Application Support, IT Operations, or DevOps
5+ years of people leadership experience
Experience supporting customer-facing digital applications and enterprise systems
Strong knowledge of ITIL processes including Incident, Problem, Change, and Release Management
Experience with DevOps practices, CI/CD pipelines, monitoring, and operational automation
Hands-on experience with cloud platforms, Linux/Windows environments, APIs, and enterprise integrations
Experience supporting MuleSoft, web applications, and database technologies (SQL Server, Oracle, PostgreSQL)
Strong vendor management, stakeholder management, and communication skills

Profile

The successful candidate will bring more than 10 years of experience in Application Support, IT Operations, or DevOps, along with a proven track record of leading and developing technical teams. They will possess strong expertise in ITIL processes, production support, incident and problem management, release management, and operational governance. Technically, they will have hands-on experience with cloud platforms, enterprise integrations, CI/CD pipelines, monitoring tools, databases, and customer-facing applications. The ideal candidate will demonstrate strong leadership, vendor management, and stakeholder engagement skills while effectively partnering with development, infrastructure, cybersecurity, and business teams. They will be a proactive, results-oriented professional who excels at driving automation, continuous improvement, operational stability, and service excellence in complex enterprise environments.

Job Offer

Opportunity to lead and develop a high-performing Application Support and DevOps team.
Significant ownership of business-critical digital platforms, integrations, and operational performance.
Broad exposure to cloud technologies, enterprise applications, CI/CD pipelines, and automation initiatives.
High visibility through collaboration with business stakeholders, vendors, cybersecurity, infrastructure, and development teams.
Ability to drive continuous improvement, operational excellence, and long-term technology reliability across key enterprise systems.

If this role aligns with your experience, we encourage you to apply.

Apply About employer

More about this job

Responsibilities

Lead the application support and DevOps teams, overseeing production stability, incident response, service levels, releases, deployments, and vendor relationships. Drive automation, monitoring, disaster recovery, compliance, and continuous improvement while partnering with development, infrastructure, cybersecurity, and business teams.

Requirements

Requires 10+ years of experience in application support, IT operations, or DevOps, including 5+ years of people leadership. Candidates should have strong ITIL and production support expertise, hands-on experience with cloud platforms, CI/CD, enterprise integrations, databases, and customer-facing applications, plus strong vendor and stakeholder management skills.

Skills

Application Support
DevOps
People Leadership
IT Operations
Incident Management
Problem Management
Change Management
Release Management
CI/CD Pipelines
Operational Automation
Cloud Platforms
Linux And Windows Environments
APIs And Enterprise Integrations
MuleSoft
Vendor Management
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Application Support
DevOps
IT Operations
ITIL
Incident Management
Problem Management
Change Management
Release Management
Production Stability
Service Levels
Operational KPIs
CI/CD Pipelines
Deployment Processes
Environment Management
Automation
Monitoring
Cloud Platforms
Linux
Windows
APIs
Enterprise Integrations
MuleSoft
Web Applications
SQL Server
Oracle
PostgreSQL
Disaster Recovery
Vendor Management
Insurance
Operational Compliance

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