This role leads business analysis activities for Guidewire PolicyCenter projects, including requirements gathering, process analysis, stakeholder engagement, and solution delivery. The successful candidate will partner with business and technology teams to support enhancements, integrations, testing, cloud readiness initiatives, and continuous improvement across property and casualty insurance operations.
Client Details
A company in the insurance industry based in Markham.
Description
Lead requirements gathering, analysis, and documentation for Guidewire PolicyCenter initiatives
Facilitate workshops, discovery sessions, interviews, and walkthroughs with business and technology stakeholders
Translate business needs into clear user stories, business requirements, functional specifications, process flows, data mapping documents, and acceptance criteria/use cases
Support PolicyCenter enhancements, integrations, cloud migration readiness, remediation activities, and production support initiatives
Analyze current-state and future-state processes, identify gaps, assess impacts, and recommend practical solutions aligned with business objectives
Work closely with product owners, development teams, QA, architecture, and business SMEs to ensure requirements are understood and delivered as intended
Support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demos, retrospectives, and release planning activities
Assist QA teams with test scenario review, test case validation, UAT coordination, defect triage, and business sign-off activities
Track risks, issues, dependencies, and requirement changes, ensuring timely escalation and clear communication with stakeholders
Prepare clear documentation, status updates, presentations, and leadership-ready summaries as required
Qualifications:
8 years of experience as a Business Systems Analyst, with a focus on Guidewire-related work for at least 5 years
Hands-on experience with Guidewire PolicyCenter implementations, enhancements, integrations, or production support
Strong understanding of property and casualty insurance processes, including policy lifecycle, underwriting, rating, endorsements, renewals, cancellations, and related downstream impacts
Experience creating business requirements, user stories, acceptance criteria, use cases, process maps, data mapping documents, and traceability documentation
Strong experience working in Agile delivery environments using tools such as JIRA and Confluence
Ability to work with cross-functional teams including business stakeholders, developers, QA, architects, vendors, and support teams
Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills
Experience supporting testing activities, UAT, defect management, and production validation
Guidewire certification in PolicyCenter or Insurance Suite Analyst preferred
Experience with Guidewire Cloud implementations, cloud migration readiness, archive/purging, or remediation initiatives preferred
Knowledge of integrations, APIs, data mapping, payment platforms, document generation, or downstream insurance systems preferred
Experience with rating, pricing, forms, underwriting rules, transactions, renewals, cancellations, or policy servicing preferred
Experience preparing executive-level updates, dashboards, delivery summaries, and governance documentation preferred
Profile
- The successful candidate will bring 8+ years of Business Systems Analyst experience, including at least 5 years working with Guidewire solutions and deep expertise in Guidewire PolicyCenter. They will possess strong knowledge of property and casualty insurance processes and have demonstrated success supporting implementations, enhancements, integrations, and production support initiatives. The ideal candidate will excel at gathering and translating complex business requirements into actionable deliverables, while effectively partnering with stakeholders across business, technology, QA, and architecture teams. They will be highly analytical, detail-oriented, and proactive in identifying risks, gaps, and opportunities for improvement. Strong communication, facilitation, and stakeholder management skills are essential, along with experience operating in Agile environments and contributing to testing, UAT, cloud readiness, and governance activities.
Job Offer
- Hourly compensation ranging from $68.00 to $83.00 CAD.
- Temporary position in a varied technology department within the insurance industry.
- Opportunity to work in Markham and contribute to impactful technology projects.
If this role aligns with your experience, we encourage you to apply.
MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants
