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Added 6 days ago
PT Merchandise Manager
Michaels Stores
Winnipeg, MB
Part-time
Store - WINNIPEG-POLO PARK, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 14 days ago
PT Merchandise Manager
Michaels Stores
Edmonton, AB
Part-time
Store - EDMONTON-SOUTH, ABThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This…
Added 1 month ago
Merchandise Manager PT
Michaels Stores
Winnipeg, MB
Part-time
Store - WINNIPEG-GARDEN CITY, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 27 mins ago
Seasonal Event Outfitter - PT
Bass Pro Shops
Delta, BC · Vancouver, BC
Part-time
Reporting to the Group Sales Manager, the Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the…
Added 1 day ago
Customer Service Manager PT
Walmart Canada
Sherwood Park, AB
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 day ago
Seasonal Receiving Clerk (PT)
Bass Pro Shops
Halifax, NS
Part-time
Reporting to the Back Room Retail Manager, a Seasonal Part-Time Receiving Associate is responsible for backend operations including receiving, warehouse, inventory control, replenishment,…
Added 1 month ago
Customer Accounts Advisor
Aaron Sales And Leasing
Prince Albert, SK
Full-time
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Added 6 days ago
PT Seasonal Archery Sales Outfitter
Bass Pro Shops
Abbotsford, BC
Part-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 6 days ago
PT Gun Counter Outfitter
Bass Pro Shops
Abbotsford, BC
Part-time
Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations.…
Added 26 days ago
Sales Associate
Aaron Sales And Leasing
Regina, SK · Greater Regina Metropolitan Area
Full-time
…contracts. At times, you’ll help clean, organize, and even move merchandise. All of that can be physically demanding, but we’ll make sure you have the training and tools to do that part of…
Added 6 days ago
PT Seasonal Camping Outfitter
Bass Pro Shops
Abbotsford, BC
Part-time
Reporting to the Retail Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 6 days ago
PT Seasonal Clothing Outfitter
Bass Pro Shops
Abbotsford, BC
Part-time
Reporting to the Retail Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 6 days ago
PT Seasonal Fishing Sales Associate
Bass Pro Shops
Abbotsford, BC
Part-time
Reporting to the Group Sales Manager, a Retail Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional product…
Added 5 days ago
Etagalist(e) Les Cartes Souhait/Merchandiser Carlton Cards
Carlton Cards
Dollard-Des Ormeaux, QC
Part-time
…greeting card department, you will be responsible for reordering merchandise, setting up new and seasonal orders, straightening product on display, reporting on returned product and other…
Added 1 month ago
Etagalist(e)/Merchandiser Cartes Souhaits/Greeting Cards
Carlton Cards
Westmount, QC
Part-time
…greeting card department, you will be responsible for reordering merchandise, setting up new and seasonal orders, straightening product on display, reporting on returned product and other…
Added 13 days ago
Etagalist(e) Les Cartes Souhaits/Merchandiser Carlton Cards
Carlton Cards
Montreal, QC
Part-time
…greeting card department, you will be responsible for reordering merchandise, setting up new and seasonal orders, straightening product on display, reporting on returned product and other…
Added 1 month ago
Etagalist(e)/Merchandiser Carlton Cards
Carlton Cards
Montreal, QC
Part-time
…greeting card department, you will be responsible for reordering merchandise, setting up new and seasonal orders, straightening product on display, reporting on returned product and other…
Added 1 month ago
Etagalist(e)Cartes des Souhaits/Merchandiser Carlton Cards
Carlton Cards
Montreal, QC
Part-time
…greeting card department, you will be responsible for reordering merchandise, setting up new and seasonal orders, straightening product on display, reporting on returned product and other…
Added 1 day ago
Cashier Temp PT
Walmart Canada
Olds, AB
Contract
Processes all purchase transactions in a timely and efficient manner, including deactivation of merchandise with respect to the EAS Program.
Added 2 days ago
Seasonal Footwear Associate (PT)
Bass Pro Shops
Halifax, NS
Part-time
Reporting to the Retail Manager, a Seasonal Footwear Associate will work within a team to create a world class shopping experience by providing legendary customer service and exceptional…
Added 2 days ago
PT Pump Attendant (Warman Gas #376) Warman, SK - Saskatoon Co-op
Co-op
Warman, SK
Part-time
To order, receive, price, and display merchandise as directed by the station manager.
Added 1 month ago
Sales Associate (Part Time)
Aaron Sales And Leasing
Peterborough, ON
Part-time
…outside, driving, installing, showing customers how to use merchandise and much more. And since this position is store-based, you’ll be asked to support the store by assisting with moving,…
Added 3 days ago
Seasonal Clothing Sales Associate (PT)
Bass Pro Shops
Halifax, NS
Part-time
Reporting to the Retail Manager, a Seasonal Clothing Outfitter will work within a team to create a world class shopping experience by providing legendary customer service and exceptional…
Added 3 days ago
Seasonal Hunting Associate (PT)
Bass Pro Shops
Halifax, NS
Part-time
Reporting to the Retail Manager, a Part-Time Seasonal Hunting Associate will work within a team to create a world class shopping experience by providing legendary customer service and…
Added 3 days ago
Seasonal Camping Sales Associate (PT)
Bass Pro Shops
Halifax, NS
Part-time
Reporting to the Retail Manager, a Part-Time Seasonal Camping Associate will work within a team to create a world class shopping experience by providing legendary customer service and…

Michaels Stores

Customer Experience Manager PT

Airdrie, AB, Canada

Job type: Part-time
Posting language: English
Posted: Jul 16, 2026

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Original job description

Store - AIRDRIE, AB

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Preferred Knowledge/Skills/Abilities

Other duties as assigned

Preferred Type Of Experience The Job Requires

Retail management experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Customer Experience Manager is responsible for delivering a customer-centric shopping experience and managing front-end operations. This includes leading omnichannel processes, ensuring compliance with company policies, and training the customer experience team.

Requirements

Retail management experience is preferred for this position. The role requires physical stamina to remain standing for long periods and perform various tasks such as lifting and bending.

Skills

Customer Service
Retail Management
Team Leadership
Standard Operating Procedures
Inventory Management
Cash Reconciliation
Event Planning
Coaching
Performance Management
Omnichannel Processes
Safety Programs
Training
Problem Solving
Communication
Time Management

Benefits

Health Insurance
Paid Time Off
Tuition Assistance
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Retail
Management
Front-End Operations
Omnichannel
Standard Operating Procedures
Compliance
Key Performance Indicators
Event Execution
Shrink Management
Safety Programs
Cash Handling
Inventory Processes
Training
Coaching
Team Development

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