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Added 11 mins ago
Contract Inside Sales Representative
Performance Food Group
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Contract
…maintenance, pricing maintenance within guidelines set by the sales manager, accounts receivable monitoring of assigned accounts. You are a team member of the broader Sales team and will…
Added 41 mins ago
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National Bank of Canada
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Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 41 mins ago
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Added 41 mins ago
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Added 41 mins ago
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Added 41 mins ago
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Added 57 mins ago
Retention Specialist
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Reporting to the Manager, Customer Retention, the Retention Specialist works directly with customers who may be at risk of cancelling or disengaging from Jobber. Your job is to understand…
Added 57 mins ago
Assistant Manager - BOSS Store, St. Foy
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Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 57 mins ago
Regional Manager, Canada West
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The Regional Manager is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of UPT goals in all of the Directly Operated Stores and Shops…
Added 57 mins ago
Assistant Store Manager - BOSS Store, Oakridge
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Vancouver, BC
Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 57 mins ago
Store Manager - BOSS Store, Vaughan Mills
HUGO BOSS Canada, Inc.
Vaughan, ON
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Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 57 mins ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Other
The Regional Manager – Canada West is charged with achieving success relating to the sales goals, loss control, P&L planning, and achievement of sales and customer centric KPI’s in all the…
Added 2 hours ago
Junior Construction after-disaster Project Manager
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Added 2 hours ago
Human Resources Consultant
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Provide support to HR Manager in updating policies, directives, guides and tools related to the corporate staffing program
Added 2 hours ago
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Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 2 hours ago
Project Manager, Digital Transformation and User Experience
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…Canada is seeking a professional who can act as a bridge between business teams, IT teams, internal communications, and frontline users. The role focuses on driving and facilitating the…
Added 2 hours ago
CRM and Digital Marketing Specialist
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Full-time
The role reports into the CRM & Digital Marketing Manager and operates on a national level, in a demanding environment within a leading edge but lean and busy team. The successful candidate…
Added 3 hours ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.
Added 3 hours ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Use analytics and business insights to optimize collections strategies across the customer lifecycle.

Michaels Stores

Full Time Sales Manager

Winnipeg, MB, Canada

Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Sep 27, 2026

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Applications open in a new tab.

Original job description

Store -WINNIPEG - SOUTHEAST, MBThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience across the store. They oversee front-end operations, manage store standards, and coach team members to achieve key performance indicators.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting and standing for long periods. The role requires availability to work nights, weekends, and early mornings in a fast-paced environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
Omni-channel service
Communication
Problem solving
Time management

Benefits

Health insurance
Medical
Dental
Vision
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Customer Service
Leadership
POS
Self-Checkout
Inventory
Asset Protection
Merchandising
BOPIS
Omni-channel
Custom Framing
Staff Development
Standard Operating Procedures
KPIs
Retail Operations
Team Management
Customer Retention
Loyalty Program

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