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Added 7 mins ago
CD
Project Manager
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
The project manager will evolve within the team of the material resources service and participate in the planning and execution of various renovation projects in certain buildings of the…
Added 8 mins ago
Legal Assistant
Government of Alberta
AB
In this role, you will work closely with Crown Prosecutors, manage critical legal information and documentation, and help support the effective delivery of prosecution services.
Added 36 mins ago
R
Senior Producer, Local Video Development (English Services) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with Hiring Manager according to the guidelines defined by the department.
Added 36 mins ago
R
Senior Bilingual Talent Acquisition Specialist (People and Culture) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
As a Senior Bilingual Talent Acquisition Specialist reporting to the Manager of Talent Acquisition in Montreal, you will play a key role in supporting the organization’s various business…
Added 37 mins ago
P
Manager of Marketing
Pretium
Burlington, ON
- Full-time
Pretium Engineering is an innovative building science engineering firm providing services to a wide range of residential, commercial, industrial, and institutional clients. We are a…
Added 37 mins ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
AAPS Salaried - Information Services, Level A
Added 52 mins ago
R
Administrator, Media Solutions (Hybrid/Telework)
Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 1 hour ago
CG
Chef Manager
Compass Group Canada
Burnaby, BC
- Full-time
Think you have what it takes to be our Chef Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 1 hour ago
KS
Marketing Manager, Growth & Client Engagement
K2 Services
Corporate Canada Eastern Office
- Full-time
Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide…
Added 1 hour ago
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Customer Service Representative
BMO
Surrey, BC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 1 hour ago
DC
Program Leader
Defence Construction Canada
Ottawa, ON
- Full-time
The Program Leader manages a group of employees at a site, usually including team leaders who provide services to the Client-Partners as part of large, complex and high-risk projects and…
Added 1 hour ago
FO
Agent(e) des Communications, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
…des plans de communications et de marketing et fournit des services-conseils en communications et en marketing à l’appui du Fonds municipal vert (FMV) de la…
Added 1 hour ago
CG
Chef Manager
Compass Group Canada
North Vancouver, BC
- Full-time
Think you have what it takes to be our Chef Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 1 hour ago
P
Customer Success Manager, EPM - San Francisco, Austin, New York or Toronto
Pigment
Toronto, ON
- $150,000 to $195,000 USD / year
- Full-time
Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement
Added 1 hour ago
P
Manager of Marketing
Pretium
Burlington, ON
- Full-time
Pretium Engineering is an innovative building science engineering firm providing services to a wide range of residential, commercial, industrial, and institutional clients. We are a…
Added 1 hour ago
CG
Chef Manager
Compass Group Canada
Burnaby, BC
- Full-time
Think you have what it takes to be our Chef Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.
Added 1 hour ago
Industrial Technology Advisor - Various domains
National Research Council Canada
Montréal, QC
…clients need engaged professionals to provide innovative advisory services to help them grow. We are focused on results and we aren’t afraid of risk all in an effort to add positive impact…
Added 1 hour ago
SH
Field Nurse Case Manager (Calgary, AB)
Sentrex Health Solutions
Markham, ON
- Full-time
…backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services,…
Added 1 hour ago
MS
Gérant(e)
Michaels Stores
Levis, QC
- Full-time
Store - QUE-ST. ROMUALD, QCThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This…
Added 1 hour ago
TS
Caseworker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
Ascertain and provide participants with referral services within the community and/or social services resources.
Added 1 hour ago
TU
Communications Specialist
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
AAPS Salaried - Information Services, Level A
Added 1 hour ago
OS
Marketing Manager, Growth & Client Engagement
Opensity Solutions
Burlington, ON
- Full-time
Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide…
Added 1 hour ago
TS
Caseworker
The Salvation Army in Canada
Regina, SK
- Full-time
Ascertain and provide participants with referral services within the community and/or social services resources.
Added 1 hour ago
YB
Manager, Brand Engagement
YMCA BC
New Westminster, BC
- Full-time
Reporting to the Director, Marketing and Communications, the Manager, Brand Engagement is responsible for leading and evolving YMCA BC's digital brand channels, including social media and…
Added 1 hour ago
YT
Manager of 1st Stop Woodlawn – Residential Support and Client Services
YWCA Toronto
Toronto, ON
- $87,217 to $100,475 CAD / year
- Temporary
This position shares the management responsibility for the overall operation of 1st Stop Woodlawn with the Manager of 1st Stop Woodlawn, Site Operations and Service Coordination. 1st Stop…

Michaels Stores

Gérant(e)

Levis, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Store - QUE-ST. ROMUALD, QCThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective coaching and operational oversight. This role manages front-end operations, store standards, and various in-store programs to ensure compliance and customer satisfaction.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting up to 50 pounds. The role requires availability to work nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
BOPIS execution
Custom framing
Communication
Problem solving

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Leadership
Customer Experience
POS
Self-Checkout
Loyalty Rewards
BOPIS
Same Day Delivery
Custom Framing
Asset Protection
Inventory
Merchandising
SOP
Team Development
Operations
KPIs
Retail Management
Store Operations
Customer Service

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