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Added 13 mins ago
FH
Assistant Fairmont Gold Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Fairmont Gold Manager is a key operational leader responsible for the day-to-day leadership and execution of the complete Fairmont Gold operation. This role ensures consistent…
Added 13 mins ago
SI
HACCP Technician
Saputo Inc.
Calgary, AB
- Full-time
…GFSI standards, Corporate Quality Assurance requirements, and customer expectations while supporting plant growth and operational…
Added 13 mins ago
GO
Tenant Services Coordinator *REPOST*
Government of Manitoba
Churchill, MB
- Full-time
Reporting to a Program Manager, the Tenant Services Coordinator (TSC) provides support and services to tenants to achieve and sustain successful tenancies within an assigned portfolio of…
Added 13 mins ago
A
Senior Software Developer, Frontend
Autodesk
Toronto, ON
- Full-time
Work closely with Product Manager, Product Owner, Architects, UX architects, and other stakeholders to translate business needs, system architecture and product requirements into high…
Added 13 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 13 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 13 mins ago
C
Technical Consulting Technical Leader
Cisco
Ottawa, ON · Kanata, ON
- Full-time
…redefining the way our customers meet their critical mission and business needs. Support is provided to customers to trouble-shoot & debug product problems independently. Through…
Added 13 mins ago
TI
Salesforce Data Cloud Developer
Themesoft Inc.
Toronto, ON
- Contract
We are seeking an experienced Salesforce Data Cloud Developer to design, implement, and optimize enterprise-scale customer data solutions using Salesforce Data Cloud. The ideal candidate…
Added 13 mins ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 13 mins ago
FA
Administrative Assistant
FTAI Aviation
Montreal, QC
- Full-time
The Administrative Assistant is responsible for providing administrative support to the General Manager and the full Executive Team of the Canadian business in a professional, efficient,…
Added 13 mins ago
B
ServiceNow SAM Administrator - ITAM
BMO
Toronto, ON
- Full-time
Designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the…
Added 13 mins ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Senior Product Line Manager will have broad business and strategic ownership of assigned product platforms and will be responsible for translating customer and technology roadmaps into…
Added 13 mins ago
AC
Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
The Product Line Manager will serve as the business owner for assigned product families, working closely with Sales, Engineering, Operations, Finance, Supply Chain and customers to develop…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Saanichton, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
VF
Supervisor, Production
Village Farms International Inc.
Delta, BC
- $63,000 to $73,000 CAD / year
- Full-time
Track and record consumption usage properly to avoid increased cost to the business.
Added 13 mins ago
Accounting Officer, Reconciliation (GWO)
Scotiabank
ON · Mississauga, ON
Participating as active colleagues by working with manager in consultations with SSG units, branches, and business lines to resolve issues, remove roadblocks, reduce costs and improve…
Added 13 mins ago
R
Marketing Specialist
RhythmQ
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
A front-row seat building a marketing function from the ground up, with real ownership of the systems and campaigns that drive the business
Added 14 mins ago
LA
Client Success Manager/Google Ads Specialist for a digital marketing agency
Limitless Agency
Remote, Canada
- $42,000 to $48,000 USD / year
- Full-time
- Remote
Client Success Manager + Google Ads Specialist
Added 27 mins ago
A
Senior Software Developer, Frontend
Autodesk
Toronto, ON
- Full-time
Work closely with Product Manager, Product Owner, Architects, UX architects, and other stakeholders to translate business needs, system architecture and product requirements into high…
Added 28 mins ago
B
Associate, Retail Equity Trading
BMO
Toronto, ON · FCP
- Full-time
…quotes hedging advice, and market information in support of the customer business and arbitrage…
Added 28 mins ago
MC
Commercial Analyst
Meridian Credit Union
Guelph, ON · London, ON
- $52,000 to $75,000 CAD / year
- Full-time
…responsibility, leading to assumption of a position as a Relationship Manager Business Banking, Cash Management or Business Credit…
Added 28 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Vegreville, AB
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 28 mins ago
WC
Territory Manager
Waste Connections of Canada
Winnipeg, MB
- Full-time
The Territory Manager will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling…
Added 28 mins ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…

Michaels Stores

Gérant(e)

Levis, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Store - QUE-ST. ROMUALD, QCThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective coaching and operational oversight. This role manages front-end operations, store standards, and various in-store programs to ensure compliance and customer satisfaction.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting up to 50 pounds. The role requires availability to work nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
BOPIS execution
Custom framing
Communication
Problem solving

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Leadership
Customer Experience
POS
Self-Checkout
Loyalty Rewards
BOPIS
Same Day Delivery
Custom Framing
Asset Protection
Inventory
Merchandising
SOP
Team Development
Operations
KPIs
Retail Management
Store Operations
Customer Service

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