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Added 2 mins ago
W(
Assistant Store Manager
WINS (Women In Need Society)
Calgary, AB
- Full-time
Previous experience in a retail or customer service environment preferred
Added 2 mins ago
VF
Equipment Technician | Montreal, Canada
Vixxo Facility Solutions
Hunters Home, NB
- Full-time
At least 1 year of experience in a customer-facing or customer-service role
Added 3 mins ago
EM
Automotive Detailer - Full Time - Thunder Bay
Enterprise Mobility
Thunder Bay, ON
- $19.35 CAD / hour
- Full-time
You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, ensuring they meet our high cleanliness and safety standards for customer rentals.
Added 3 mins ago
LO
Licensed Optician-Part Time Thornhill, ON-LensCrafters
Luxottica of America, Inc.
Thornhill, ON
- Part-time
Previous customer service & retail experience
Added 3 mins ago
LO
Licensed Optician Mississauga, ON-LensCrafters
Luxottica of America, Inc.
Mississauga, ON
- Full-time
Previous customer service & retail experience
Added 3 mins ago
GD
GARAGE - Store Manager - Les Avenues Vaudreuil
Groupe Dynamite, Inc Garage
Vaudreuil-Dorion, QC · Vaudreuil, Quebec
- Full-time
…is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive…
Added 3 mins ago
GD
GARAGE - Store Manager - Carrefour Angrignon
Groupe Dynamite, Inc Garage
Montreal, QC · LaSalle, Quebec
- Full-time
…is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business results by leading and inspiring a high performing team to drive…
Added 3 mins ago
R(
Store Manager - Smart Centres Woodstock
Reitmans (Canada) Ltée/Ltd
Woodstock, ON
- Full-time
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
Added 3 mins ago
R(
Fashion Associate (Part time) - RW&CO
Reitmans (Canada) Ltée/Ltd
Langley (District), BC · Langley, British Columbia
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 mins ago
Retail Temporary Sales Associate , Sandro, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
1+ years of customer service or retail experience, preferably in a fashion-forward environment.
Added 17 mins ago
L&
Sales and Rental Associate
Long & McQuade Musical Instruments
Port Coquitlam, BC
- Full-time
Define the individual needs of every customer and match those needs with the right combination of our products and services
Added 17 mins ago
NC
Return Agent - Full Time - Winnipeg Airport
National Car Rental
Winnipeg, MB
- Full-time
Must have at least 1 year of prior customer service, retail or administrative support experience
Added 17 mins ago
L&
Sales and Rental Associate
Long & McQuade Musical Instruments
Port Coquitlam, BC
- Full-time
Define the individual needs of every customer and match those needs with the right combination of our products and services
Added 18 mins ago
Customer Experience Manager
Laura Canada
Kelowna, BC
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 18 mins ago
Delivery Driver/Pharmacy Clerk
Neighbourly Pharmacy
Meadow Lake, SK
Support pharmacy operations by ensuring excellence in customer service.
Added 32 mins ago
NA
Warehouse Associate
Not applicable1
Toronto, ON · North York, ON
- Contract
Maintain the flow of carts/baby strollers throughout the store to ensure positive customer shopping experience working in a physically demanding, fast-paced, work environment where you will…
Added 32 mins ago
W(
Employment Support Worker
WINS (Women In Need Society)
Calgary, AB
- Full-time
Reporting to the Employment Services Coordinator, the Employment Support Worker is responsible for the delivery and facilitation of employment services programs such as but not limited to…
Added 32 mins ago
AI
General Labourer (Non Ferrous)
American Iron & Metal (AIM)
Sudbury, ON · Greater Sudbury, ON
- Full-time
Customer Service experience in a retail preferred
Added 33 mins ago
SC
barista - Store# 27452, AV DES CANADIENS & DRUMMOND
Starbucks Coffee Company
Montreal, QC
- Full-time
As a Starbucks barista, you’ll create the Starbucks Experience for our customers through excellent service and expertly-crafted products. You’ll be in an energetic store environment where…
Added 47 mins ago
E
Driver - Full Time - Winnipeg
Enterprise
Winnipeg, MB
- Full-time
…destination(s) while giving helpful, courteous and professional customer…
Added 47 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Montreal, QC
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 47 mins ago
WC
(CAN) Préposé au stockage et aux chariots
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
…storage locations using approved procedures. Through friendly customer interactions and a strong focus on safety, this role supports smooth store operations while building valuable skills…
Added 47 mins ago
WC
(CAN) Food & Consumables Team Associate
Walmart Canada
Slave Lake, AB
- Contract
Position Summary...A Food and Consumables Associate provides exemplary customer service by adhering to the basic beliefs and values of Walmart, maintains and zones the food and consumables…
Added 47 mins ago
WC
(CAN) Associé, équipe de produits santé-beauté
Walmart Canada
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Contract
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 47 mins ago
AU
Security Guard – Premium Mall
Allied Universal
Toronto, ON
- $20 CAD / hour
- Full-time
…high-profile environment and are committed to delivering exceptional customer service while maintaining a safe and secure atmosphere for tenants, retailers, employees, and visitors. The…

Michaels Stores

Gérant(e)

Levis, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years retail leadership experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Store - QUE-ST. ROMUALD, QCThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

3+ years retail leadership experience

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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More about this job

Responsibilities

The Sales Manager leads a high-performing team to drive sales results and ensure an engaging customer experience through effective coaching and operational oversight. This role manages front-end operations, store standards, and various in-store programs to ensure compliance and customer satisfaction.

Requirements

Candidates must have at least 3 years of retail leadership experience and the ability to perform physical tasks such as lifting up to 50 pounds. The role requires availability to work nights, weekends, and early mornings in a fast-paced retail environment.

Skills

Retail leadership
Sales management
Customer experience
Team coaching
Operational excellence
POS systems
Inventory management
Asset protection
Merchandising
Conflict resolution
Staff training
BOPIS execution
Custom framing
Communication
Problem solving

Benefits

Health insurance
Medical insurance
Dental insurance
Vision insurance
Paid time off
Tuition assistance
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Management
Leadership
Customer Experience
POS
Self-Checkout
Loyalty Rewards
BOPIS
Same Day Delivery
Custom Framing
Asset Protection
Inventory
Merchandising
SOP
Team Development
Operations
KPIs
Retail Management
Store Operations
Customer Service

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